IOU Financial Reviews 

997
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and thorough when explaining every detail of the loan. People note that representatives are extremely polite, kind, and pleasant to work with from start to finish. Consumers also highlight that the application procedures are entirely straightforward, seamless, and remarkably quick to complete. Reviewers appreciate the flexible scheduling for closing calls and the reliable support provided by the team. Many customers state they would gladly recommend these professional financial services to other small business owners.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, expressing deep appreciation for the exceptional support and... See more

Customer service

Reviewers express great satisfaction with customer service, highlighting supportive representatives who... See more

User experience

Clients share positive opinions on user experience, highlighting a straightforward and seamless loan process.... See more

Service

Users describe positive interactions with service, highlighting fast application processes and timely fund... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was handled very professionally while still being friendly and nice. Hillary Albertson and Tammy Krause could not have been more delightful. Hillary had phone tech issues but remained calm. Tammy... See more

Company replied

Rated 5 out of 5 stars

I worked with two great individuals. Alvin was my rep during the application process and Tammy Krauss to sign the contracts. Both were incredible, answered all my question, super friendly, knowledgeab... See more

Company replied

Rated 5 out of 5 stars

Andrew was really awesome, worked with us extensively. Always answered his phone and text, explained everything, and is just a really nice guy too. We got the money we needed and couldn't be happi... See more

Company replied

Rated 5 out of 5 stars

Tammy is the sweetest person I've ever dealt with in regards to any lending I've ever done. She's nice and professional. It's hard to find quality customer service but IOU Financial has an asset in Ta... See more


Company details

  1. Non-Bank Financial Service

About IOU Financial

Written by the company

IOU Financial is a leading technology-enabled small business lender providing fast, transparent access to growth capital through a nationwide network of preferred broker partners.

Powered by its proprietary lending platform, IOU seamlessly connects brokers, borrowers, and underwriters in real time—delivering an efficient, relationship-driven alternative to traditional banks.

Since 2009, IOU has originated more than $1.9 billion in financing to help thousands of small businesses across the United States invest in inventory, hire employees, purchase equipment, expand operations, and manage working capital.

We understand that every business is unique, which is why we combine innovative technology with experienced lending professionals who provide personalized guidance throughout the financing process. Our streamlined application and underwriting process helps qualified businesses receive decisions quickly, with funding available in as little as 24–48 hours for many borrowers.

At IOU Financial, we are committed to delivering a straightforward lending experience built on transparency, responsiveness, and long-term relationships. Whether businesses are pursuing growth opportunities or navigating seasonal cash flow needs, our goal is to provide financing solutions that help entrepreneurs move their businesses forward with confidence.


Contact info

4.9

Excellent

TrustScore 5 out of 5

997 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(997)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Tammy and her team are second to none

Tammy and her team are second to none! I have partnered with her and her team several times as my company has evolved. I hate borrowing but when I do, I do it with Tammy and IOU financial!

13 June 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

Thank you for being a repeat customer. We are so pleased you have had great experiences!

Rated 5 out of 5 stars

Great service

Tammy was great. She went over everything and just had a great personality. Very hard these days to find a great person to work with. But Tammy took the time and effort to talk to me. She was very nice and helpful. Definitely see we working with her again. Thank you Tammy.

12 June 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

Thank you for business and your feedback!

Rated 5 out of 5 stars

I had an exceptional experience working…

I had an exceptional experience working with IOU, and I particularly want to highlight my interactions with Karen. From the very first moment, she impressed me with her extensive knowledge and professionalism. Every time I had a question, no matter how small, she took the time to provide clear and thorough answers, ensuring that I fully understood the terms and implications of my loan. Her patience and willingness to explain complex concepts in an easily digestible manner made the entire process much less daunting. I felt genuinely supported throughout, which eased my concerns and helped me make informed decisions. I wholeheartedly recommend IOU to anyone in need of financial services. Thank you, Karen, for your expert guidance!

11 June 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

We're so pleased you had a good experience. We appreciate your feedback!

Rated 5 out of 5 stars

Karen Made It Easy!

Karen was great to work with and very efficient through the loan closing process. Thank you for your help!

11 June 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

We appreciate your comments.

Rated 5 out of 5 stars

Highly recommend

Very professional and transaction went very smoothly. Highly recommend.

3 June 2025
IOU Financial logo

Reply from IOU Financial

Thank you for your feedback.

Rated 5 out of 5 stars

Great service and very timely.

Tammy was very friendly and very helpful. Everything about the process to understanding my loan was clearly outlined, and she made sure they were completely transparent.

30 April 2025
Unprompted review
IOU Financial logo

Reply from IOU Financial

We appreciate your comments.

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