Iotechinternational Reviews 177

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its effectiveness and the positive impact it has on their health and dental hygiene. Many appreciate its unique formulation, often recommended by dental professionals, and note its pleasant flavor and lack of harsh chemicals. The overall quality of the product is frequently mentioned, with consumers expressing satisfaction with its performance and the benefits it provides. However, some people were dissatisfied with the delivery service, citing delays and issues with specific carriers, leading to orders not arriving on time. Conversely, a small portion of people felt that the ordering process could be improved, suggesting options for different delivery frequencies and economy-sized products.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many reviewers stating it works great... See more

Delivery service

People report ambiguous experiences with delivery service, with many customers praising fast and reliable... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the product's effectiveness and its... See more

Order

Customers had positive experiences with order, with many reporting that their orders came fast and on time.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Product is great, I have been using it for several years, and will continue to do so. USPS, not so much...in the last 2 years USPS has not delivered even one time without some sort of delay.

Rated 4 out of 5 stars

This mouthwash works wonderfully. It has a nice soft mint flavor and doesn’t burn. The only thing I wish is that it continued to come in the dark bottle.

Rated 4 out of 5 stars

The iorinse product is great, but USPS delivery service consistently is sub par.

Rated 5 out of 5 stars

Quick shipping, properly packaged. I am a dental hygienist and these are the only products I will use moving forward. So many applications: Helps maintain gum health, keeps buildup levels down, k... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

177 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

We were told we needed to order on line…

We were told we needed to order on line and the only option on line is cases. We ordered one case and received only one bottle. If that is what was sent, there should be the option to order less than one case on line.

30 April 2024
Iotechinternational logo

Reply from Iotechinternational

Hello. We apologize for the confusion. Single bottles can be ordered online through the Consumer Store portal on our website. https://www.iotechinternational.com/consumer-store
Please call our customer support at 561-509-0205 ext 5 and we will correct your order. We are available M - F 9 am - 5 pm EST.

Rated 1 out of 5 stars

I received half of the amount I usually…

I received half of the amount I usually get and charged for. I order the liter, charged for a liter, got 500 ml. I did call the company and a man said he would send me the other half of what I paid for so hopefully it is being sent.

25 April 2024
Rated 1 out of 5 stars

It has been over (2) weeks

It has been over (2) weeks, and I have yet to recieve this product!! The last time it took ONLY (2) weeks. Is this a stock item or do you manufacture only when an order is placed?

28 March 2024
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Reply from Iotechinternational

Hello. We are sorry your shipment has taken that long to arrive. I was able to track the item and see there is a delay in transit. I will have our customer support team reach out to you via email and help to fix this. Thank you for bringing the issue to our attention. If you ever experience this in the future, please give us a call at 561-509-0205 ext 5. We are always happy to help in any product or service issues.

Rated 5 out of 5 stars

Trustworthy

Easy to order. No problems with shipping. Using this barrier cream gives me peace of mind. And, since neither my husband or myself have had Covid - ever, I’d say it does its job.

25 March 2024
Rated 4 out of 5 stars

The web page ordering is problematic

The web page ordering is problematic. We log in - but then it kicks us back every time and we must log in again to be able to order - not sure if it's the site or us - but it happens every time. And we order frequently enough that it becomes a bit problematic.

27 March 2024
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The online store was simple to use. Ordered IoMist for my office. An exceptional product that has prevented seasonal flu, RSV and Covid infections for me, my family and my entire staff of 12.

26 February 2024
Rated 5 out of 5 stars

I was searching for a product with no…

I was searching for a product with no or minimal side effects for long term use for a few of my patients. Trying to find an effective rinse instead of peridex. This may be the product. Time will tell for me.
Dr. Cox

30 January 2024
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Reply from Iotechinternational

Hello Dr. Cox. Thank you so much for your feedback. We look forward to hearing more about your experience with our product!

Rated 2 out of 5 stars

The Bottles don't contain the same…

The Bottles don't contain the same amount of fluid, some of the stickers are not applied straight or are wrinkled and often there is damage during shipping causing bottles to leak.

30 January 2024
Iotechinternational logo

Reply from Iotechinternational

Hello Robert. Thank you for your feedback. We apologize for the product quality received. We value the satisfaction of our customers! Please contact our customer support at 561-509-0205 ext 5. We would love to discuss your experience in more detail. Once again, thank you for reaching out.

Rated 1 out of 5 stars

The mouth wash is leaving an orange…

The mouth wash is leaving an orange stain on my teeth.

29 January 2024
Iotechinternational logo

Reply from Iotechinternational

Please contact our customer support at 561-509-0205 ext 5. We would love to discuss your experience in more detail.

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