Wrong product, no refund
I have placed the order IONY4620 on October 10th for the product Guldan - Tischleuchte. I have received a product completely different from what I have ordered. After contacting the customer service, I was informed that I need to pay the return costs in order regardless if they sent me the wrong product. I insisted that they should pay for the return, which caused them to stop replying my emails.







