Invision Technology Reviews 

1,330
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, reliable engineering, and sturdy design of the monitor arms and television wall brackets. People also emphasize the outstanding customer service, noting that support staff members are extremely polite, responsive, and quick to replace missing parts. Some reviewers were not happy with minor product limitations, mentioning that monitors can shake slightly during typing or that older televisions are occasionally incompatible with the mounting hardware. Despite these occasional challenges, consumers remain deeply impressed by the extraordinary dedication of the team and the long-term reliability of the products.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service, frequently praising quick response... See more

Staff

Reviewers mention positive feedback about staff, consistently highlighting team members who replied quickly,... See more

Service

Customers had positive experiences with service, frequently expressing deep satisfaction with the prompt and... See more

Quality

People report positive experiences with quality, highlighting that the TV mounts and brackets are incredibly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This TV wall bracket is superb. Low profile when retracted, very well engineered and sturdy when expanded, fixings supplied give a very secure hold to the wall, and to the rear of the TV. It’s a two m... See more

Company replied

Rated 5 out of 5 stars

I contacted Invision Technology to help me figure out installing a 65in TV on their wall bracket which had suited very well for a 50in TV. They were quick to help me find a solution after I’d send the... See more

Company replied

Rated 5 out of 5 stars

Absolutely the best customer service I have ever experienced; and as I am 78 years old that's saying something. I bought my TV wall mount around 4 years ago and still they are prepared to provide te... See more

Company replied

Rated 5 out of 5 stars

I recently purchased the MX400 dual monitor arm for my two 32" curved monitors. Unfortunately, the geometry didn't quite work for my specific setup, and I realized this after the 30-day Amazon retur... See more

Company replied


Company details

  1. Appliance Store

Written by the company

At Invision our philosophy is very simple – Expertly engineered products alongside world class customer support. Every mount, monitor arm and TV stand is put through its paces by our excellent product development team and tested extensively until it hits our store. Our products are made for strength, durability and style and our excellent product reviews mean that you can be safe in the knowledge that your screen is in safe hands with Invision.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

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4.9

All reviews

(1,330)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to order

Easy to order. Delivered quickly. Works well. Good price

8 August 2025
Invision Technology logo

Reply from Invision Technology

Morning Jan, Thanks for the purchase of our product and for your positive review and we do appreciate it. If you have any questions at all please just let us know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Very happy with the purchase.

Very happy with the purchase.
Fast delivery, great product. Would recommend.

28 May 2025
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Reply from Invision Technology

Hi David, Thank you for your review, it is appreciated and if you have any questions at all, please just get in touch. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Worth it!

I have two monitors mounted to my wall, they are perfect, they can swivel in a massive angle, hides my cables easily, simple install and easy cleaning of dust! Definitely reccomend these.
Had them mounted for years and they're still going strong

12 May 2025
Unprompted review
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Reply from Invision Technology

Hi Curtis, thanks for your review and its great that you are a long term user of our monitor arms. Check out our latest edition, the Vortex Gaming arm!

Rated 5 out of 5 stars

Ann from customer services did a…



Ann from customer services did a sterling job helping me fix my new TV to and existing  Invision wall mount. 

Two points.
First.

The Invision wall mount has supported my old 55" TV for several years without any issues whatsoever.
Second Point.

Customer service is exemplary,  there lines of communication are excellent. Emails are answered promptly.
I Would reccomend their products and service without hesitation.
Thank you Ann,  my enquiry was successfully dealt with very quickly by you.

8 May 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Hi Philip, Thanks for your review and your kind words, we do appreciate it and we do like to think we excel with our level of customer care! If you have any question at all in the future, please just let us know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Great product and great support!

Excellent product in the first place and great support when I needed it!

18 April 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Hi Jon, Thank you for your review of both our product and service, we do appreciate it and if you need any help in the future, please just get in touch. Regards, Anne - Customer Service

Rated 5 out of 5 stars

Ease of the experience

Ease of contact and ease of understanding written instructions to sort out my situation is the reason I can easily give Invision Technology five stars

31 March 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Good Morning, Thanks so much for your review and for the feedback on the instructions, we do appreciate it and if you have any questions at all, just let us know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

A truely awesome company

Invision does not only sell high quality and nicely designed products, they are also a really awesome company to deal with! I sadly lost a clamp for a monitor arm, therefore I emailed the costumer service and asked if they had any spare parts available. They answered that they actually didn't sell spare parts separately, like the clamp that I needed, but they'd check the warehouse to see if they had one laying around. To my luck, they had one and they were so nice, to send it to me free of charge! Now, that is the kind of costumer service that connects a consumers soul to a company. I'd be really happy and even prioritze to buy from invision again, after this situation. We'll done invision!!

2 May 2025
Unprompted review
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Reply from Invision Technology

Hi Benjamin, Thanks so much for your detailed review and it was a pleasure to assist, that's what we are here for! If you have any questions about any of the products in our range in the future, please just let us know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Not Evil Trump Supporting Amazon

I liked that I could order from you and not Amazon (a supporter of Trump and anti-Diversity). It came quickly and worked like the last two.

19 April 2025
Invision Technology logo

Reply from Invision Technology

Good Morning, thanks for your review and its great that you are a repeat customer for our products and whilst we do also sell via other platforms, we like to give our customers options and offer the same level of support however you buy our products! Thanks again, Anne - Customer Care.

Rated 5 out of 5 stars

Great Bracket

Great product with easy instructions , and does exactly what you would want it to

15 April 2025
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Reply from Invision Technology

Good afternoon, Thanks so much for your review of our product and we hope you enjoy your viewing experience! If you have any questions at all, please just let us know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Affordable, functional and fast

Prompt delivery and a good product at a reasonable price. Happy to recommend these guys.

14 April 2025
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Reply from Invision Technology

Hi Neill, thank your for your review for our monitor arm and for the recommendation. If you need any further assistance at all, please just get in touch. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

The service was superb

The service was superb. Knowledgeable, friendly and efficient. It was truly refreshing, only wanted a small item but couldn't have been more helpful..

3 April 2025
Unprompted review
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Reply from Invision Technology

Hi Steve, Thanks so much for your kind words, we do appreciate it! Anything else you need in the future, please don't hesitate to let us know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Quick informative response

Quick informative response, thanks Anne.

1 April 2025
Unprompted review
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Reply from Invision Technology

Hi Graham, Thanks so much for your review and you are most welcome! Anything else we can help with, please just let us know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Very supportive assistance

Assistance very supportive and able to understand the customer need and to solve the problem in an effective manner

21 March 2025
Unprompted review
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Reply from Invision Technology

Hi Fabio, Thank you for your kind review and for the opportunity to help and if you have any other questions at all or have any further issues, please just let us know. Regards, Anne - Customer Care.

Rated 4 out of 5 stars

Worked for me

Bought an adaptor to mount a 200x300 VESA TV on a 200x200 mount. I only needed two of the metal struts that were provided and there were enough screws. The kit was supposed to allow larger TV mounts to be used on a 200x200 mount, but I think more and/or longer screws might have been needed. The kit worked for me with some wastage but might not have worked for all situations for which it was advertised.

16 March 2025
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Reply from Invision Technology

Hi Daniel, Thank you for your review and I'm sure others will find this helpful. The fixing kit supplied with all our brackets includes various bolts, washers and spacers to help with mounting the majority of TVs on the market, including curved models. However, some newer TV's may need different lengths of bolts than the ones supplied and if the length cannot be achieved with the parts supplied, as part of our compatibility promise, we are always happy to send alternate sizes upon request. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Amazing Product, very well built

I had a query, which I emailed in and really didn't imagine I would get a response to. However, it was answered with great detail the next day!
I received the product a couple of days after purchasing it despite I was expecting it 4-5 days which was the free delivery option. So I received the product sooner and without a delivery charge!

The product itself is fantastically engineered. It is robust and aesthetically really pleasing. It was fairly simple to put together but I did review the instructions many times as a first timer. Smooth movement, moveable in all directions, Amasing! I love it!!

Two downsides. The lower arm cable holders are made from thermosetting plastic so not very flexible thus making the insertion of the cables really difficult. If InvisionTechnology can address this, it would be great. It's a fantastic product, would definitely purchase their other products if needed.

Secondly, the instructions refer to USB cables. They don't really detail what this means. It left me scratching my head as to how I fit my USB cables in. What the instructions should say is that specialist USB cables are required, not your everyday cables. This I leaned from YouTube.

31 March 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

HI Suki, Thanks so much for taking the time to post your review, it's very much appreciated and I will pass on your comments to the relevant teams. In order to address your two points, it would be great if you could email us ay help@invisiontechnology.co.uk then I can provide some further information that should be helpful. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Excellent quality and functionality

Excellent quality and functionality. Quick delivery. I am very pleased with all aspects of my purchase.

25 March 2025
Invision Technology logo

Reply from Invision Technology

Hi Brian, Thank you for your comments, we do appreciate all feedback and if you have any questions in the future, please just get in touch. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Greatful company with a greatful service

11 March 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Hi Bernhard, Thank you for your review and for your kind words, it's much appreciated and we are pleased that we could assist with your enquiry regarding your TV wall bracket. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

The customer service is amazing.

The customer service is amazing.
So helpful and understanding.

3 February 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Good afternoon, Thank you for your review and we appreciate your comments. We were happy to help with the parts for your monitor arm and if you have any further questions, just let us know. Regards, Anne - Customer Care.

Rated 5 out of 5 stars

Easy way to order a wall TV bracket.

Initially I was unsure of what I needed because of the layout and distance measurements of the mounting holes on the rear of TV. I went onto their website there's an option to select your TV, which I did. This automatically took me to a page of a multitude of brackets. I selected one, it confirmed that it fitted my TV, I paid for it at 15:15 it arrived the following day at around midday. Faultless from start to finish. I just hope the TV gets mounted as easily as getting the bracket was.

28 February 2025
Unprompted review
Invision Technology logo

Reply from Invision Technology

Hi Andrew, Thanks for sharing your experience of purchasing one of our products and we are always available both before and after your purchase to answer any questions you may have. I hope you will consider us for other products in the future. Regards, Anne - Customer Care.

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