Wow! What an incredible experience! I purchased a Rolex for my husband with the assistance of Tan via phone/text. This was my largest jewelry purchase ever and he made the experience so enjoyable for... See more
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At Investment Watches, we believe the process of acquiring a timepiece should be as exceptional as the watch itself. Based in Austin, Texas, we are a premier dealer of new and pre-owned luxury watches from the world’s most prestigious makers, including Rolex, Patek Philippe, and Audemars Piguet.
Our philosophy is simple: Trust is our primary asset. We have eliminated the traditional, high-pressure sales environment in favor of a knowledge-led, transparent experience. Whether you are a first-time buyer or a seasoned collector managing a multi-million dollar portfolio, our mission is to provide expert guidance without the fluff.
We invite you to experience a higher standard of transparency. Join our global community of collectors who value realized performance over hype.
Written by the company
Every timepiece we sell is backed by a lifetime guarantee of 100% authenticity and mechanical integrity.
609 Castle Ridge Rd, 78746, Austin, United States
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Tan has been fantastic to deal with as this is my first Rolex watch. He answered all my questions and sent me a ton of pictures and a video on the watch. I live out of state and he also had the size of the band adjusted as well as the time zone correction. Great guy

Reply from Investment Watches
Steven was very helpful. Sourced the watch I was looking for within a day. Shipping was fast as well.

Reply from Investment Watches
The best experience ever like always as always we are really happy with our watches. We love Investment Watches. ❤️

Reply from Investment Watches
Great experience; Steve was a consummate professional that made the entire process enjoyable and free of any friction. Highly recommend if you're in the market for a new watch

Reply from Investment Watches
Amazing communication and excellent research for the product I was looking for. 100% recommended. Thank you!

Reply from Investment Watches
Their watches are elegant and top notch, always top of the line

Reply from Investment Watches
Great customer service. Watch is as described, in fact better. Specific pictures sent, questions answered, and quickly. Will not hesitate at all to make another purchase.

Reply from Investment Watches
Packaging was excellent and the watch looked even better in person. You can tell they know their inventory well.

Reply from Investment Watches
Great experience with them. Watch exactly as described, mint condition, next day shipping, reasonable price. After months, found watch I had been searching for. Would highly recommend and do business with again! Jesper was a true pro!

Reply from Investment Watches
Great attention to our needs and purchased the perfect watch. Great experience overall and felt very comfortable as a first time buyer of a collectible watch.

Reply from Investment Watches
Very smooth transaction. No drama. Watch arrived on time and in excellent condition, just as promised.

Reply from Investment Watches
Great experience from start to finish with Investment Watches. This is how the luxury watch buying experience should be! I recommend asking for Steve, from start to finish he went above and beyond to make sure I was truly happy with my purchase!

Reply from Investment Watches
Tan was great!!
Easiest and smoothest transaction made buying a watch.
Definitely on my watch list👍

Reply from Investment Watches

Reply from Investment Watches
Professionals with good prices and great customer service.
A++

Reply from Investment Watches
Investment Watches as a business and its Team are, in a word, quality. Quality captures all aspects of a remote transaction for a luxury item. Spending a large amount of money and sending it remotely can be a iffy proposition. In such a transaction, it is tough to trust someone you have never really met before. I relied upon the quality of their website and reputation as conveyed by reviews, then on the quality of the sales representative. He was direct, available, and always responsive putting my concerns at ease. I decided to take the leap of faith. We executed the transaction, I sent the wire and, true to form, got it - it was like "getting the call" - a brand-new, unworn Rolex "Panda" Watch, with its box and all its papers. I was thrilled, and my son, who received it as a gift for a career milestone, even more so. In the end, everything worked out exactly as represented and as expected. Absolutely Excellent! Trust them and do not hesitate to do business with them. Based upon my experience, I cannot recommend Investment Watches enough.

Reply from Investment Watches
Top nutch experience and support with firm and especially Paolo
Very nice guy, friendly, cautious and caring with people
This was a great experience

Reply from Investment Watches
Tan was very knowledgeable with all the questions I expressed to him. Great service in general

Reply from Investment Watches

Reply from Investment Watches
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