Wow! What an incredible experience! I purchased a Rolex for my husband with the assistance of Tan via phone/text. This was my largest jewelry purchase ever and he made the experience so enjoyable for... See more
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Written by the company
At Investment Watches, we believe the process of acquiring a timepiece should be as exceptional as the watch itself. Based in Austin, Texas, we are a premier dealer of new and pre-owned luxury watches from the world’s most prestigious makers, including Rolex, Patek Philippe, and Audemars Piguet.
Our philosophy is simple: Trust is our primary asset. We have eliminated the traditional, high-pressure sales environment in favor of a knowledge-led, transparent experience. Whether you are a first-time buyer or a seasoned collector managing a multi-million dollar portfolio, our mission is to provide expert guidance without the fluff.
We invite you to experience a higher standard of transparency. Join our global community of collectors who value realized performance over hype.
Written by the company
Every timepiece we sell is backed by a lifetime guarantee of 100% authenticity and mechanical integrity.
609 Castle Ridge Rd, 78746, Austin, United States
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Favorite place to buy, sell, trade, time pieces by far… with the high standard and stewardship they uphold, I feel they attract collectors who care for their watches.
The newly renovated lobby has a comforting luxury feel, and just flat out cool to lounge around a talk watches in !
I’ve had the pleasure of working with Tan on three separate occasions, the knowledge and experience has made it rewarding to say the least.
Highly recommend everyone to stop by and build a relationship with Investment Watches.

Reply from Investment Watches
Tan couldn't have been more professional. Excellent experience.

Reply from Investment Watches
I traded a couple of watches for another one and the communication and the transaction were very smooth and timely.
Will definitely get my next timepiece from Investment Watches.

Reply from Investment Watches
Very happy with their service department. Good rate and good turnaround time. Will be back.

Reply from Investment Watches
Tan, was very professional and provided excellent communication throughout the sales process. The price of the Rolex I got was fair. This was the first time I purchased a watch from Investment Watches and I would not hesitate to purchase from them again! They are now my go to place for luxury watches!
Robert S.

Reply from Investment Watches
I had a great experience purchasing my Rolex from Tan at Investment Watches. He was knowledgeable, transparent, and took the time to answer all of my questions without any pressure. The entire process was smooth from start to finish, and I felt confident knowing I was getting exactly what was represented.
Highly recommend working with him if you’re looking for a luxury watch and want a straightforward, trustworthy experience. Tan is the man!

Reply from Investment Watches
Fantastic customer service and communication. Well described watch, and very professional experience with the shipment. Steven was incredibly easy to work with, and I look forward to future purchases with them.

Reply from Investment Watches
Tan was friendly and knowledgeable. He was very helpful and worked quickly. I was in and out of Investment Watches in less than 20 minutes with a letter of authenticity.

Reply from Investment Watches
Tan made my experience fantastic. 2nd timepiece I’ve purchased with Tan. He has become my watch go to guy.

Reply from Investment Watches
Bought a watch from them on Chrono24, easy negotiation and excellent communication. Watch was exactly as described. Would do businesses with them again

Reply from Investment Watches
The process was easy, fast and very courteous. The watch was as described.

Reply from Investment Watches
Great experience with Tan! Traded in some IWCs for a Rolex and it was a great process.

Reply from Investment Watches
I have purchased two exceptional watches from Investment Watches. The dedicated owners provide outstanding service and high-trust authentication, making the purchase process remarkably easy. Highly recommended for collectors and investors. Five stars!

Reply from Investment Watches
My recent experience at Investment Watches was very efficient, personal, comfortable and professional. My sales associate, Tad, was knowledgeable and personable. Smooth purchase and selling experience. Overall business model of access to great watches and personal service with appropriate pricing provided a very nice visit. Look forward to future visits.

Reply from Investment Watches
Smoothest time piece purchase I have ever made. Tan was great, super responsive, and very easy to deal with. Highly recommend.

Reply from Investment Watches
I recently bought a beautiful Rolex at Investment Watches in Austin. The combination of an amazing and knowledgeable sales staff , large inventory , and stunning office setting made my watch buying experience enjoyable. I recommend IW and will be sure and stop by the office when I visit Austin to see what's new.

Reply from Investment Watches
Tan pulled a number of great options and helped me narrow in on what I wanted.

Reply from Investment Watches
Had a great experience with Tan. Super knowledgeable and passionate about collecting. Zero pressure environment, I was able to see many other watch references side by side with the one I ended up buying. Would recommend, will buy from here again.

Reply from Investment Watches
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