There was a delay in delivery and package took over 2 weeks to arrive. Customer service did get back to me, once contacted, with package tracking number. The books looks nice from outside but some pag... See more
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See what reviewers are saying
The quality was better than I expected and it arrived very quick with the standard shipping option. I am very pleased with this purchase and excited for the reaction when it’s opened on Christmas morn... See more
After reading the reviews, I knew the early years would be a small print; however, most pages looked smeared. This includes at least the first half of the book. Also on most pages, the print format is... See more
The book is an amazing gift for a history buff. My son is a middle school history teacher and he was extremely pleased to have the book and a source for having our young students see the headlines tha... See more
Company details
Information provided by various external sources
Welcome to In The Book. We’re book specialists. We know one story is enough to transform an individual’s outlook on the world, whether it’s a well-loved book from childhood, or a classic work of fiction. But, we put the magic into the story by writing you into the adventure as it unfolds.
Contact info
Signature House, 23 Vaughan Road, AL5 4EL, Harpenden, United Kingdom
- 0330 058 0403
- contact@inthebook.com
- inthebook.com
4.2
Great
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Next day delivery didn’t arrive until 19 days later
Ordered on the 18th of November for my niece’s 1st birthday paid for next day delivery, didn’t arrive until the 7th of December!!
18 November 2022
Reply from In The Book
Thank you for your review.
We are sorry to hear this.
Your order did take longer in production than originally quoted. We do apologise for the delay but unfortunately your original book failed quality control and had to be remade. Once your order was dispatched by courier, from your tracking information, there was a delay with the courier getting your item delivered. We do apologise that you have not had a good experience with your order.
Due to the inconvenience, we have refund your postage charge, which we hope will help towards rectify your dissatisfaction.
Please do accept our apologies for the inconvenience caused.
If you require any further assistance, please do not hesitate to contact us on 03300669700 or email us at info@historic-newspapers.co.uk
Kindest Regards,
The In The Book Team
Still haven’t received my purchase
8 December 2022
Reply from In The Book
Thank you for your review.
We are sorry to hear this.
Looking into your order, and email confirmation, your delivery dates were between November 25 - November 29.
Your order was processed and shipped within 3 business days of placing your order. Your order was shipped by FedEx, however unfortunately there was a slight delay in transit. Your order is out for delivery today.
We hope upon receipt, you were pleased with the product ordered.
Please accept our apologies for any inconvenienced caused.
Kindest Regards
The In The Book Team
I never received the book that I…
I never received the book that I ordered and haven’t heard anything from customer service. The website says it should have arrived more than a week ago.
8 December 2022
Reply from In The Book
Thank you for your review.
We are sorry to hear this.
Looking into your order, and email confirmation, your delivery dates were between November 28 - November 30.
Your order was processed and shipped within 3 business days of placing your order. Your order was shipped by FedEx, however unfortunately there was a slight delay in transit. A Customer Representative provided you with your shipping information. Your order was successfully delivered on December 4.
We hope upon receipt, you were pleased with the product ordered.
Please accept our apologies for any inconvenienced caused.
Kindest Regards
The In The Book Team
Great Quality
This is the second year I have purchased books for in the book. I love the quality and price and they are a great present.
8 December 2022
Great gift for a sports fan.
First, the order came very timely!
Second, the book is very nice, thick cover and well bound.
The book is so interesting. Not just from a standpoint of your favorite team, but a lot of sports history in this book. And the old advertisements are fun to look at as well.
1 December 2022
Reply from In The Book
Thank you for your review.
We are sorry to hear this.
Looking into your order, and email confirmation, your delivery dates were between November 24- November 28.
Your order was processed and shipped by FedEx, however unfortunately there was a slight delay in transit. Your order is due for delivery by end of day today.
We hope upon receipt, you were pleased with the product ordered.
Please accept our apologies for any inconvenienced caused.
Kindest Regards
The In The Book Team
Great Quality
Book is great quality and received the package (shipped from UK and delivered to middle of America) on time.
1 December 2022
You took my hard earned money,and…
You took my hard earned money,and delivered nothing, claiming the package was lost. Responces to emails get grouped together, seeing other customers with the same issue, made me aware this was just a scam.
29 November 2022
Reply from In The Book
Thank you for your review.
We are sorry to hear this.
Looking into your order, and email confirmation, your delivery dates were between November 23 - November 25.
Your order was processed and shipped by FedEx, however unfortunately there was a slight delay in transit. The Customer Representative that you spoke to also refund your order to you in full and your order was successfully delivered on December 14.
We hope upon receipt, you were pleased with the product ordered.
Please accept our apologies for any inconvenienced caused.
Kindest Regards
The In The Book Team
This book was supposed to be delivered…
This book was supposed to be delivered 11/29...I still have not received it and it is a Christmas gift. I did email customer support and they told me that it would be delivered but could not track it. Im sorry i ordered from this company .. so many others to choose from but i liked what they offered. Im hopeful that it will show up soon
8 December 2022
Reply from In The Book
Thank you for your review.
We are sorry to hear this.
Looking into your order, and email confirmation, your delivery dates were between November 29- December 1.
Your order was processed and shipped within 2 business days of placing your order. Your order was shipped by FedEx, however unfortunately there was a slight delay in transit. Your order was successfully delivered on December 14.
We hope upon receipt, you were pleased with the product ordered.
Please accept our apologies for any inconvenienced caused.
Kindest Regards
The In The Book Team
Book ordered 26/11/22
Book ordered 26/11/22. Dispatched 29/11/22. Still not arrived and tracking details on Royal Mail website do not find the item. Feedback email from vendor sent 7/12/22. Please do not say ‘Royal Mail strikes are beyond our control’. They were well publicised and a clear opportunity exists for vendors to use more reliable carriers.
8 December 2022
Reply from In The Book
Thank you for your review.
We are sorry to hear this.
Looking into your order, and email confirmation, your delivery dates were between 6 December - 9 December
Your order was dispatched from us within 2 workings days of placing your order, on your selected postage service, which was a Royal Mail 48 service. Due to the ongoing Royal Mail strikes throughout November and December this has unfortunately caused major disruptions, which we do apologise for. We can see that your order was delivered on the 12th December.
We hope upon receipt, you were pleased with your order.
Please accept our apologies for any inconvenienced caused.
Kind Regards
The In The Book Team
Received someone elses book
Received someone elses book. Appreciate these things happen. However unable to get through on the phone as they are to busy to take calls. Emailed them. Still awaiting a reply as to how they will resolve this. Disappointing as this is a Christmas present.
8 December 2022
Reply from In The Book
Thank you for your review.
We are sorry to hear this.
From looking at your order, there were unfortunately some complications with your order, which we do do apologise for but can see that one of our Representatives has resolved this for you.
We hope upon receiving the correct item, you will be pleased with the book ordered.
Please accept our apologies for any inconvenienced caused.
Kind Regards
The In The Book Team
I have not gotten my book
I have not gotten my book. It was supposed to be delivered on 11/28 and was ordered 11/15.
I contacted customer service and have not received a response.
This is unacceptable.
Laura Schaffran
7 December 2022
Reply from In The Book
Thank you for your review.
We are sorry to hear this.
Looking into your order, and email confirmation, your delivery dates were between November 24 - December 28.
Your order was processed and shipped within 5 business day of placing your order. Your order was shipped by FedEx, however unfortunately there was a slight delay in transit. We can see a Customer Representative has provided you with your tracking information.
Your order was successfully delivered on December 14.
We hope upon receipt, you were pleased with the product ordered.
Please accept our apologies for any inconvenienced caused.
Kindest Regards
The In The Book Team
Lost in transit
I ordered this on November 15th, 2022, to be delivered on or before November 22nd, 2022. Today is December 7th, 2022 and it hasn't shown up and I still haven't received an ETA of when it will show up. Unreal. Disappointing.
**Update: changing this from 1 star to 4 stars. The item showed up just after I wrote this on December 7th. I will say that they responded to all of my messages in a fairly timely manner. I acknowledge that they can’t control items being lost in transit, but wish they were a bit more forthcoming with a reprint’s new arrival date - and also, it was 15 days later than expected and 10 days after the birthday that it was ordered for. The recipient thought it was very cool. My recommendation would be to order it a month ahead of time to avoid any of the circumstances that happened to me.
7 December 2022
The personalized Hanukkah book I…
The personalized Hanukkah book I ordered through your company is fantastic! It’s beautifully written and illustrated. My husband & I can’t wait to give it to our granddaughter!
Many thanks!
3 December 2022
Never got it
Never got it! How can I review it if I’m still waiting for it to come. I hope it’s all that I wished for. Thank you.
7 December 2022
Reply from In The Book
Thank you for your review.
We are sorry to hear this.
Looking into your order, and email confirmation, your delivery dates were between December 1 - December 5.
Your order was processed and shipped within 3 business day of placing your order. Your order was shipped by FedEx, however unfortunately there was a slight delay in transit. Your order was successfully delivered on December 7.
We hope upon receipt, you were pleased with the product ordered.
Please accept our apologies for any inconvenienced caused.
Kindest Regards
The In The Book Team
they told me what happened with the…
they told me what happened with the first order and I was able to give an update on the address.
24 November 2022
A great experience and a lovely gift
29 November 2022
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