Internet Ink Reviews 

989
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Excellent company. Never had any issue with their compatible inks and toner. Good prices, and very fast service. Have recommended them to friends, which I rarely do as few companies can be trusted... See more

Rated 5 out of 5 stars

Fast turn around. Cartridges usually arrive within two days. I've been using this company for many years without problem. I have edited and revised my original review after discovering that the pri... See more

Company replied

Rated 5 out of 5 stars

I have used them for several years and always had good cartridges and the website is easy to order from. (Good logical layout) The only potential problem is other sites with VERY similar names - and... See more

Rated 5 out of 5 stars

I have dealt with this company for many years and their service has consistently been of the highest standard. My latest order, placed overnight, was dispatched the following day and delivered this mo... See more

Company details

  1. Toner Cartridge Supplier
  2. Office Supply Store

Written by the company

In business since 2002, Internet Ink specialises in Compatible Ink and Toner Cartridges. We sell cartridges for all the big brands: such as Brother, Canon, Epson, HP, Samsung, Xerox and more. We pride ourselves in our Amazingly Low Prices, giving you a Great Value alternative to expensive original cartridges. We offer Fast, Reliable Delivery at No Extra Cost, so the low prices you see will be exactly what you pay. All our ink cartridges are filled with more ink than their Original Counterparts, meaning better value printing with fewer refills. Save Money buy swapping to Compatible Ink & Toner Cartridges at Internet Ink!


Contact info

4.8

Excellent

TrustScore 5 out of 5

989 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.8

All reviews

(989)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

HP compatible refill- taken for a ride.

I was sent HP compatible refilled cartridges. Then the b/w printing stopped working after 40 copies - saying 'incompatible cartridge' ( with NO software updates being made by me)
I was told to send images of the cartridges back for diagnosis ( which is when I saw this worn-off tape on the copper dots area, and worn casing, on a frankly old- looking cartridge) Then I was sent a freepost address to send it back, which I fully expected to yield a replacement.
Posting it back obviously took the evidence off my hands.
Then I was told that I had caused the damage, which was untrue ( 4 episodes of removing and reloading a cartridge would not do that amount of damage, just multiple refilling and lack of checking on dispatch) - and that no refund was forthcoming since I was supposed to be to blame for the non-working cartridge!
Much easier to deny blame if you have the evidence, huh?
They seem to have deleted my account since. Funny that.

12 February 2026
Unprompted review
Internet Ink logo

Reply from Internet Ink

Good Morning,
I have reviewed the email exchange and the photo of the cartridge that was returned.
We cannot manufacture new casings for the cartridge as this impedes HP's patent, though we do put a brand new chip on the cartridge. The chip contacts were clearly damaged on the returned cartridge which is why the cartridge was erroring. As it was sold in the correct condition (used casing, new chip) and returned to us with a broken chip, we cannot be liable for the cartridge showing a fault. Subsequently a refund / replacement was not issued.

Rated 5 out of 5 stars

A pleasure to do business with.

I have dealt with this company for many years and their service has consistently been of the highest standard. My latest order, placed overnight, was dispatched the following day and delivered this morning by my postman. It goes without saying that their prices and quality of ink cartridges are excellent. What more can you ask for. Thank you.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Very good value cartridges

Very good value cartridges. Really quick delivery and well packaged. Have used Internet Ink for several years and have always found their products and service excellent.

29 January 2026
Unprompted review
Rated 3 out of 5 stars

I phoned for help as my machine did not…

I phoned for help as my machine did not accept my ink cartridge. It was a difficult call because of workmen in the background making loud banging noises. However, I followed his instructions and it still wouldn’t work. Left it for a couple of days and then it did accept it. Hey Ho !

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Best supplier

Best supplier. Cheapest deal anywhere online. Excellent quality cartridges - they print perfectly and the printer recognises them with no difficulty. Free delivery, arrived in less than 24 hours from placing the order. Its just not possible to get better than that!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service,ordered the cartridges in the morning Royal Mail delivered the following morning. Great price, will purchase future supplies from inter-ink.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

Customer error

I accidentally ordered the wring cartridges for my printer. Internet ink were quick to reply. I returned the cartridges ordered in error and they dispatched the correct ones. This is excellent customer service and their staff are not only knowledgeable and helpful but so polite. it is a pleasure to order from them.
Incidentally-their cartridges are good quality and extremely good value!

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Which? recommended Ink Supplier

I ordered from Internet Ink because of it's top recommendation from Which?
It was easy to order and arrived in 48 hours with free postage.
Everything exactly as you would expect from a Which? recommended company.
Will use again but as these ink bottles, tank printer refills last me over 2 years it might be a while.

29 October 2025
Unprompted review

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