InterNations Reviews 1,120

TrustScore 2 out of 5

2.2

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many people expressed significant dissatisfaction with the company's subscription and payment practices, citing issues with automatic renewals and unexpected charges even after membership cancellation. Customers reported difficulties in ending their memberships and expressed concerns about how their financial information was handled, with some even facing aggressive collection attempts for subscriptions they believed were canceled. However, some people were satisfied with the service, finding it a valuable platform for networking and meeting people from diverse backgrounds. They appreciated the thoughtfully arranged events and helpful local ambassadors, noting that it creates a sense of belonging and offers opportunities for social and professional connections.

What people talk about most

Subscription

Customers consistently express dissatisfaction with subscription practices. Many report issues with unwanted... See more

Staff

People report ambiguous experiences with staff. Many customers praise the support team, describing them as... See more

Social media

Reviewers mention ambiguous feedback about social media. Many customers appreciate the platform for providing... See more

Payment

Clients share negative opinions on payment, with many reporting unauthorized charges and difficulties... See more

Service

Users describe ambiguous interactions with service. Many reviewers report negative experiences, citing issues... See more

Based on these reviews

Rated 2 out of 5 stars

It's hard to cancel your membership. I want to meet people. In two cities, most people were not really expats. Most were local and either trying to sell something like advertising, or insurance, or tr... See more

Company replied

Rated 2 out of 5 stars

Hit or miss and quite expensive for the little you get. I have been a member for years but the Albatross membership level (interesting hame and reflects the difficulty turning it off) cost has double... See more

Company replied

Rated 1 out of 5 stars

Total scam - beware. Do not ever let them access any of your credit card information. They are using illegal and unethical practices and then threaten you of collection do get more money. DO NOT EVER... See more

Company replied

Rated 1 out of 5 stars

If there would be an option to leave zero stars, that's what they deserved! I tried to join their organization, was rejected twice without any reason nor any explanation. I sent them an email, no resp... See more

Company replied


Company details

  1. Social Club

Written by the company

With more than 5.2 million members in 420 cities around the world, InterNations is the largest global network and information site for people who live and work abroad. InterNations offers global and local networking both online and face-to-face at more than 6,000 monthly events and activities. Online services include country and city guides created by a team of professional writers, guest contributions about life abroad, and forums to help members with topics such as local housing and searching for jobs. InterNations is primarily a community for expats, but also global minds. As a community of trust, membership is by application only.


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

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1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Suspicious procedure and lack of transparency

I came across Internations through a paid ad on Facebook and decided to give it a try. I completed the registration process, but the next morning I received an email saying my membership was declined.

This was quite confusing, as I fit exactly the target audience they claim to serve - I am an expat living and working abroad. There was no explanation provided for the rejection, which makes the whole process feel arbitrary and non-transparent.

I can’t help but wonder whether factors like my country of origin played a role, since they require you to provide your hometown during registration. Without any clear criteria or feedback, it leaves room for uncomfortable speculation that there might have been a racist factor involved.

Another concern is that they collect a significant amount of personal information upfront, before even approving your membership or providing clear details about pricing. That raises questions about how this data is being used and whether the platform is more focused on data collection than actually building a community.

Overall, the experience felt unclear and somewhat unsettling, and I would have expected more transparency from a platform aimed at expats.

15 April 2026
Unprompted review
Rated 1 out of 5 stars

Predatory Billing & Non-Compliant with Australian Consumer Law

InterNations is engaging in predatory billing practices that completely disregard Australian Consumer Law. Despite offering their services to Australians, they continue to rely on "dodgy" German subscription tactics—such as opaque auto-renewals and intentionally difficult cancellation paths—that are non-compliant with our local consumer protections. It is unacceptable for a global platform to operate within our borders while ignoring the legal obligations they have to Australian users. If you are in Australia, be warned: they will lock you into a cycle of unauthorized charges and hide behind jurisdiction excuses to avoid accountability. Stay far away from this service until they bring their business practices in line with the law.

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Happy they exist.

10 April 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Chris,

Thank you for your feedback. We are happy to hear that you appreciate our international community and the events we offer.

Your support means a lot. If there is ever anything we can do to further improve your experience, please don’t hesitate to contact our Support Team and let us know.

Kind regards,
Your InterNations Team

Rated 1 out of 5 stars

Expensive and hard to cancel

Expensive, hard to cancel and half the people you meet are just trying to sell you something. Can't recommend it.

2 April 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Kev,

Thank you for your feedback.

We take concerns about commercial behavior on the platform very seriously. Our community is intended for genuine exchanges, and using it for promotional or sales purposes is not permitted as per our guidelines. We kindly encourage you to report any members who appear to be using the platform in this way so that our Integrity Team can investigate and take appropriate action.

Your feedback is valuable and helps us improve the experience for all members. Should you have any questions, do not hesitate to reach out to our Support Team anytime.

Best regards,
Your InterNations Team

Rated 1 out of 5 stars

SCAM SITE....DO NOT GIVE THEM YOUR PAYMENT DETAILS

i joined the site and took out a 1 year membership but found the events to be the same people in the same venues week in week out so never went again.....since joining they have tried to take more money for a further subscription that i didnt ask for and are now sending a string of threatening emails saying they are going to HIRE DEBT COLLECTORS for not paying for the subscription that i never asked for.......im so glad i paid by paypal but cancelled my paypal renewal otherwise these jokers would have stolen money from me.....send all the debt collection emails you want internations.....gives me something to warn others about on trustpilot

1 April 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Paul,

Thank you for taking the time to share your review. We are sorry to hear that your experience did not meet your expectations.

We would like to clarify that all memberships renew automatically unless canceled beforehand. This policy is communicated during the sign-up process, on your Membership Page, in your invoices, and in our Terms & Conditions. Members can cancel at any time before the renewal, while retaining access to benefits until the end of the subscription period.

We are sorry for any distress our emails may have caused. We encourage you to reach out to our Support Team so we can review your account together and find a suitable resolution.

Kind regards,
Your InterNations Team

Rated 1 out of 5 stars

DONT GIVE THESE SCAMMERS YOU PAYMENT DETAILS

i had a 1 year membership but dont go anymore so let my subscription end without paying for another...now all i get is emails threatening debt collectors if i dont take out another subscription......i tried going to the "cancel albatros membership" link but all that does is take you to a page asking for payment.......absolute scam of a site

2 April 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Jae,

Thank you for your feedback. We are sorry to hear about your experience and would like to clarify the situation.

Our memberships operate on an automatic renewal basis, which is clearly communicated during checkout, in invoices, on the membership page, as well as in our FAQs and Terms & Conditions. Members can cancel their subscription at any time directly from their Membership Page while continuing to enjoy benefits until the end of the billing period.

We encourage you to contact our Support Team so we can help resolve this matter promptly and clarify any confusion.

Best regards,
Your InterNations Team

Rated 1 out of 5 stars

Banned for no reason!

My account was suddenly banned for no reason!!! Tried to contact support repeatedly to no avail. Total silence! Is this a joke? Terrible website!!!

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Very abusive behavior from customer…

Very abusive behavior from customer support. Impossible to build a community in my city as my events are labeled as commercial which they are totally not. And they get deleted.

24 March 2026
Unprompted review
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Reply from InterNations

Dear Bogdan,

Thank you for sharing your feedback. We are sorry to hear about your experience and understand your frustration.

Please note that all activities created on the platform must comply with our Community Guidelines. In cases where events are classified as commercial or do not meet these guidelines, they may be removed to ensure a fair and consistent experience for all members.

Our intention is always to support genuine community-building efforts, and we encourage organizers to review the guidelines carefully when creating activities. If you believe there has been a misunderstanding, our support team would be happy to review your case.

Best regards,
Your InterNations Team

Rated 5 out of 5 stars

I had difficulty with my registration

I had difficulty with my registration, Federico from community support helped me immensely. He solved the issue for me. Thank you Federico!!!

23 March 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear David,

Thank you for taking the time to share your experience. We are delighted to hear that Federico from our Community Support team was able to assist you effectively and resolve the registration issue.

If you ever need any further assistance, please don’t hesitate to reach out. Enjoy the international experience!

Best regards,
Your InterNations Team

Rated 1 out of 5 stars

"COMMUNITY OF TRUST" - LOL!

I was a member of InterNations, Rome Community, for around two years and ultimately left due to repeated negative experiences that raised serious concerns about how the platform is managed.

I encountered what appeared to be inconsistent and selective enforcement of rules. I was required to use a clearly identifiable profile photo, while many other members continued using generic images without any visible enforcement.

In November 2025, I attended an event where I experienced unprofessional conduct from a Consul that disrupted the event. More broadly, it often seemed that certain events catered to personal networks rather than the wider member community.

A particularly concerning issue involved disparaging remarks made about me by another member. Despite reporting this, no effective action was taken at the time. The situation only changed after I involved legal counsel, which raises questions about how seriously such reports are handled.

Following this, I experienced what I can only describe as further unfavorable treatment, including being denied opportunities within the community without clear or transparent reasoning.

Based on my experience, there appear to be issues with consistency, accountability, and moderation. I will also be consulting the Italian Consumer Authority regarding these concerns. I hope InterNations reviews how it enforces its rules and handles member complaints to ensure fair and transparent treatment.

9 November 2025
Unprompted review
InterNations logo

Reply from InterNations

Dear Elena,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.

We would like to clarify that our Guidelines and Terms & Conditions apply to all members. Our goal is to ensure fairness and equal treatment across the entire community.

We regret to hear about your experience at one of our activities. We offer a wide range of activities, including smaller, hobby-based, networking, and social gatherings such as dinners, sports, concerts, and cultural visits. If an activity or host does not comply with our Event Guidelines, our teams take the necessary measures.

Regarding the concerns you reported some time ago, our Integrity Team has already reviewed the situation and taken the appropriate action based on the information provided. Due to data privacy obligations, we are unfortunately unable to share further details. That said, ensuring that our members feel safe, respected, and comfortable at all times remains a top priority for us.

Please be assured that our team remains impartial and objective when handling member concerns, with the aim of providing fair treatment and consistent support to everyone.

We appreciate your feedback, as it helps us continue improving our community and processes.

Best regards,
Your InterNations Team

Rated 5 out of 5 stars

unimaginably awesome

unimaginably awesome , the service was quick smart and helpful. thanks

13 March 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Michael,

Thank you for your review! We are happy to hear that you had such a great experience and that our service felt quick, smart, and helpful. Your feedback means a lot to us!

Best regards,
Your InterNations Team

Rated 1 out of 5 stars

Humiliating and unprofessional

Humiliating and unprofessional

I've sent a request to join. They said they will review. And in less than 15 minutes, I got a message that my request was declined! As a senior researcher who has worked in the best universities in the world, this is absolutely rude and meaningless, especially when the declining email mentioned nothing about the reason for the rejection.

This is the text of the email I got:

"Thank you for your interest in our international community. We regret to inform you that your request for membership has been declined.

InterNations is a closed community for approved members only, which means that we review each membership request individually. In this way, we can ensure that InterNations remains a community of trust for current, former and future expats around the world.

Admission to our community may be temporarily restricted for various reasons. However, as we continuously review our admissions policy, you may be able to join InterNations in the near future."

This looks like a scam to me, and there was no way to appeal the decision. So if you have a shred of self-respect, stay away from this site.

9 March 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Salman,

Thank you for your feedback. We are sorry to hear that your application was declined and that you had an unpleasant experience with us.

InterNations welcomes members from all over the world, regardless of gender, education, age, or other personal characteristics. We review each membership request individually in order to maintain a trusted environment for our global network.

We understand that applying should feel like a welcoming experience, and we’re sorry this was not the case for you. Our Support Team would be happy to take a closer look at your specific application and provide further clarification. Please feel free to contact them directly so they can review your registration and assist you with the next steps.

Best regards,
Your InterNations Team

Rated 5 out of 5 stars

Great support

Great support, very quick and resolved promptly

6 March 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Andrea,

Thank you for your review! We’re very happy to hear that our Support Team was able to assist you quickly and resolve your issue promptly.

If you have any other questions or need assistance in the future, do not hesitate to reach out anytime.

Best regards,
Your InterNations Team

Rated 1 out of 5 stars

Rejected and discriminated without any reason!

If there would be an option to leave zero stars, that's what they deserved! I tried to join their organization, was rejected twice without any reason nor any explanation. I sent them an email, no response. I'm glad I looked up their online reviews, and realized that everything is for reason. Happy I didn't join them!

26 February 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Deana,

Thank you for sharing this feedback.

We’re truly sorry to hear that your experience with our application process left you feeling disappointed and frustrated. That is certainly not the impression we want anyone to have.

At InterNations, we proudly welcome people from all around the world, regardless of nationality, gender, age, background, or any other personal characteristic. Our Support Team has recently replied to your request. We apologize for the delay in receiving our answer.

We genuinely wish you all the best in your future endeavors and appreciate you taking the time to share your perspective. Please reach out to our Support Team anytime if you have further questions about the application process or InterNations.

Best regards,
Your InterNations Team

Rated 1 out of 5 stars

the subscriptions fees are not worth…

the subscriptions fees are not worth it, the events are political rather than social, people in NY are completely wako, organizing political events on this social platform, trying to influence the voters. the whole experience was disturbing

24 October 2025
Unprompted review
InterNations logo

Reply from InterNations

Dear Anastasia,

Thank you for leaving us a review and sharing your experience from our New York Community.

Our events and activities span across multiple topics, for example: Jazz, Fashion, Museum visits, networking events, and much more. As per our Guidelines, we do not allow in-person events that promote political goals. Therefore, if you see any events that break our guidelines, we'd like to kindly encourage you to submit a report, and our Integrity Team will investigate and take the appropriate action.

Once again, thank you for your review, it helps us improve our service. Should you have further questions, please reach out to our Support Team anytime!

Best regards,
Your InterNations Team

Rated 1 out of 5 stars

I ´m a member since more than 7 years

I ´m a member since more than 7 years, and since the Covid they changed the prices of the subscriptions, it’s now very expensive to be just a classic member
. I m now thinking of leaving the app, what they propose you can have the same experience with others social media. But seriously - 20€ /month - goodness, you’re out of your mind! Too sad, it was a good app before … now it’s useless.

23 February 2026
Unprompted review
Rated 1 out of 5 stars

You Have To Pay To Use InterNations In Any Meaningful Way

I signed up for a free account, and almost immediately got a message purportedly from someone welcoming me as a newcomer to a city I'd lived in for over 40 years. I went to reply to that message but couldn't, instead I got a popup saying to choose a paid subscription in order to reply.

If you want to actually take part in this community you need to pay. Yes, they have a free option but it does not allow you to use any fundamental features of the InterNations site. You can find the same community free of charge elsewhere online, InterNations is purely for the money.

I went to delete my InterNations account, but instead of deletion I received a popup that said I had logged out. So I again tried to delete and got another popup saying my account was "temporarily suspended" due to "breaching their guidelines". I read the guidelines and came nowhere near breaching any of them. I didn't even engage in any way with anyone in my brief attempt at using the InterNations site.

So I contacted InterNations and asked that my account be deleted, but they just told me to log in and delete it from there. I told them I could not log in, just kept getting the "temporarily suspended" popup. No reply.

My information remains on their servers and they have been unwilling to work with me to ensure that my account has actually been deleted. This has been the worst experience, out of many, in deleting my account from a website.

30 January 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Pennie,

Thank you for sharing your feedback. We’re sorry to hear that your experience with InterNations did not meet your expectations.

InterNations offers both free and paid memberships. Some of our communities currently operate primarily under a paid membership model, which gives access to all features, such as unlimited messaging and full event participation. We understand that this setup may not suit everyone, and we appreciate you sharing your perspective.

Regarding your account, our support team did reply to your emails and provided guidance on how to proceed. We take data privacy and deletion requests very seriously, and we are always available to assist further if needed to ensure everything is properly resolved.

We regret that your first impression was not a positive one and remain committed to supporting our members and former members in a transparent and respectful manner.

Best regards,
Your InterNations Team

Rated 5 out of 5 stars

Not to be missed!!! Become a member of InterNations!

I've been a member of InterNations for a few years now. Since 2019 to be precise. And I've also been a Consul of a group from 2021 till present, organising events. It's been a lovely and helpful way to get to know an awful lot of new people who have then become friends and with whom I've shared hundreds of nice moments: from aperitifs, to visiting exhibitions, to going to the theatre or to the cinema, up to hiking in the mountains, going to the seaside and also spending weekends and holidays together. So, what to ask for more...
If you're into languages like me - I teach languages to professionals, managers, businessmen, companies, etc. - that's a wonderful opportunity to keep them trained since you get to know people from all over the world. Which is something special in itself since you get to know first hand about other cultures, ways of living, and so on.
I'd definitely recommend to become part of the community. They organise so many things and there are so many different groups all over the world. So while travelling, if you're all alone, you can always rely on one of the events there are up somewhere.
Not to be missed!!!
Gabriella

29 January 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Gabriella,

Thank you so much for your review and for being such an active and valued member of InterNations since 2019!

We are especially grateful for your dedication as a Consul since 2021. Organizers like you are truly at the heart of our community. It’s inspiring to hear how many meaningful friendships, shared experiences, and unforgettable moments have grown from the events you’ve hosted and attended, from cultural outings and hikes to seaside trips and holidays together.

Bringing together people from all over the world to learn from each other, professionally and personally, is what our community is about.

Thank you for your enthusiasm, your commitment, and your review. Members like you make the community what it is: welcoming, vibrant, and truly international.

We look forward to many more events and shared moments ahead!

Best regards,
Your InterNations Team

Rated 5 out of 5 stars

My experience with both the organizers…

I’ve had a fantastic experience with Internations. The local organizers here in Beijing are great, and the customer service is top-notch. It is rare to feel so taken seriously by support teams, and their responses were incredibly quick.

27 January 2026
Unprompted review
InterNations logo

Reply from InterNations

Dear Marcel,

Thank you for your review! We are glad to hear that you’ve had such a nice experience with us and our local organizers from Beijing.

We hope you continue to enjoy our events and platform. Please feel free to reach out to our Support Team anytime! they would be glad to assist with any concerns, issues or answer any questions.

Best regards,
Your InterNations Team

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