International Drivers Association Reviews 

3,806
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,165 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly helpful staff and the exceptionally quick customer service responses received through online chat and email. Many people note that the official website is very easy to navigate and digital documents arrive promptly on the exact same day of application. Some reviewers were not happy with initial technical hurdles, such as experiencing unexpected difficulties uploading pictures or trying to add additional drivers on the platform. However, customer support agents quickly resolved these technical issues and provided friendly guidance to ensure consumers could complete their applications smoothly.

What people talk about most

Staff

People report positive experiences with staff, highlighting the quick and professional assistance provided by... See more

Customer service

Users describe positive interactions with customer service, highlighting fast and efficient assistance... See more

Service

Reviewers mention positive feedback about service, highlighting quick processing times and helpful support... See more

Response time

Clients share positive opinions on response time, expressing high satisfaction with fast and efficient... See more

User experience

Customers had positive experiences with user experience, highlighting the super fast and smooth online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sheila was immensely helpful and guided through what for me was a very tricky thing to do. I'm not techy [its an age thing] and having been recently widowed, my brain still gets easily confused by end... See more

Company replied

Rated 5 out of 5 stars

We've used this company before and had a great experience. This time there was a little issue with the website not accepting our uploaded photos or phone number. However, Shella was willing to go the... See more

Company replied

Rated 5 out of 5 stars

I needed my paperwork sorted with a fairly tight timeline, and the International Drivers Association made it painless. Everything arrived promptly, exactly as described. What really made the diff... See more

Company replied

Rated 5 out of 5 stars

It's been more than 5 years using this website to issue my family's international driving licenses. It's incredibly reliable and fast to order. A huge thanks to April who assists us in every step of t... See more

Company replied


Company details

  1. License Bureau

Written by the company

An IDP is a legal requirement to drive or rent a car in several foreign countries. It is also a United Nations regulated travel document for your safety and peace of mind while abroad. We've served over 5,000 customers from over 150+ countries since our inception in 2016. We meet the strict guidelines of the Vienna Convention on road traffic of 1968.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(3,806)

1,264 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service from Jerald!

14 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Jerald provided you with great service.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

I had a problem to uplaod my pics even…

I had a problem to uplaod my pics even when i'd pay already, i tried for so many ways and times, finally i could reach to Abril via on line and she helped me, she was great and resolve everyhing, thanks so much

14 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that April was able to help you with the photo upload issue and resolve everything for you.

We truly appreciate your patience, support, and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Thank you Alev

Thank you Alev , very good and quick response. Also helpful and helped me

14 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Alev provided a quick, helpful, and positive response.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Good service

Good service, we had mistake in our form. And we had to contact with support team. Alev helped us and solved the problem in 5 minutes. Licence arrived to Uzbekistan in 4 days.

14 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Alev was able to quickly resolve the mistake in your form within just five minutes.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

The website is very straight forward…

The website is very straight forward itself, but April made it especially easy form me. Dont hesitate to click on that Chat button, they're very helpful.

13 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that you found our website straightforward and that April made the process even easier for you.

We truly appreciate your kind words and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Jamaica was very quick to answer my…

Jamaica was very quick to answer my questions and to process my application. Super professional and easy to talk to. Thanks!

12 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that Jamaica was quick, professional, and easy to talk to while assisting with your application.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

super fast and smooth.

super fast and smooth.
I went for the digital only version, and seems perfect and exactly as the physical one I bought last year.

12 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that you found the process super fast and smooth, and that your digital IDP met your expectations.

We truly appreciate your continued trust and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Thanks!

Jamaica did a great job getting my permit renewed with the correct parameters. Thank you!

11 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Jamaica did a great job renewing your permit with the correct details.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Amazing experience reychel was great…

Amazing experience reychel was great assistance

10 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Shella was able to help you and provide excellent customer service.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

customer service top !!

customer service top !!! shella helped me a lot ....

10 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Shella was able to help you and provide excellent customer service.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

I ordered a license here and it was…

I ordered a license here and it was processed and fulfilled quickly and efficiently. I had an issue with an endorsement and Raychel with customer service fixed the issue immediately.

10 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that your order was processed quickly and efficiently.

We’re especially glad that Reychel was able to resolve the endorsement issue immediately. We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Successful application with April's assistance!

Today I applied for an international driving license. Although it did not seem to be too complicated, I had some issues during the process, and I requested assistance through the chat. One of your assistants, named April, was extremely helpful. She helped me through the entire process and even took care of accelerating it, and saved me some money!!

9 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that April was extremely helpful, guided you through the entire process, and even helped you save money.

We truly appreciate your kind words and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Jerald Was a great help.

Jerald Was a great help.. I contacted him about the status of my order and with in 5 min he got it resolved..

9 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that Jerald was able to resolve your order concern within just five minutes.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

This was my second IDL got

This was my second IDL got. The process is very easy and fast. I opt out for the Digital one. Very trusty and quick option. Edel was very accurate answering my doubts

8 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that you had another smooth experience with us and found the digital option easy, fast, and trustworthy.

We truly appreciate your continued trust and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

customer service

customer service
great customer service and fast response, Alev was very helpful !

8 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that you received great customer service and a fast response from our team.

We’re especially glad that Alev was very helpful. We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

It's been more than 5 years using this…

It's been more than 5 years using this website to issue my family's international driving licenses. It's incredibly reliable and fast to order. A huge thanks to April who assists us in every step of the procedure. Cannot recommend more!!!

8 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback and for trusting us for over five years! We’re delighted to hear that you continue to find our service reliable and fast.

We’re especially grateful for your kind words about April and her support throughout the process.

We truly appreciate your continued trust and recommendation.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

customer service

great customer service and fast response by the team

8 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that you received great customer service and fast responses from our team.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

VERY GOOD SERVICE AND I LIKE TO MENTION…

VERY GOOD SERVICE AND I LIKE TO MENTION APRIL SHE HEPLED ME ALOT IN PLACING MY ORDER AND SHE IS SO HELPFULL AND DOING HER WORK IN THE GREATEST WAYS
THANK YOU, APRIL,

9 August 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that April was so helpful in placing your order and provided excellent support throughout the process.

We truly appreciate your kind words and support.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

It was surprisingly quick and precise, Jamaica was great!

It was quick and precise

7 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your kind feedback! We’re delighted to hear that you found our service quick and precise, and that Jamaica provided great assistance.

We truly appreciate your support and kind words.

Kind regards,
International Drivers Association

Rated 5 out of 5 stars

Very easy to navigate website

Very easy to navigate website. I did have a few questions about my specific situation. I was able to chat with a live person, Jerald, and he helped me immensely. I would definitely recommend this to other international drivers.

7 September 2026
Unprompted review
International Drivers Association logo

Reply from International Drivers Association

Hello there,

Thank you for your wonderful feedback! We’re delighted to hear that you found our website easy to navigate and that Jerald was able to assist you with your questions.

We truly appreciate your recommendation and support.

Kind regards,
International Drivers Association

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