I have been using Interlenses to order my medical RGP lens since 2018. Their prices are very affordable, the ordering process very simple. The delivery to US takes time ; 2 to 3 weeks but there is ord... See more
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Review summary
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The prices are amazing and the website is straight forward with no nonsense. The contacts I buy from the doctor I was being charged over $200 for 1 box then I come across this website and the same con... See more
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The website is user-friendly and there's various contact lenses options. The Customer support team is very professional, attentive and reply the very same day. I wound recommend and purchase again.... See more
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The process is easy and being updated on my order status is great! The price is also a major considering factor and even with the unlawful tarrifs that have been imposed on goods by the USA, I still f... See more
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Company details
Written by the company
Interlenses is a European online retailer of contact lenses and contact lens accessories. We pride ourselves in providing a quick and hassle free contact lens shopping experience, and we aim to become "Europe's contact lens store." We have a huge selection of contact lenses available, and we have the most sold products in stock. We sell the exact same lenses that you would receive from your local optical store or doctor's office; the only difference is our lower price. Trusted since 2007, we have clients all over the world.
Contact info
Rua Robalo Gouveia, 1 - 2º C, 1900-392, Lisbon, Portugal
- (+351) 935000517
- info@interlenses.com
- interlenses.com
4.4
Excellent
160 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically takes over 1 month to reply
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Reply from Interlenses
Dear client,
Your order was shipped with UPS. They have contacted you about which information you need to send them in order to receive the package, but if you don't reply with the required information the package will be held.
We have in the last days sent additional information to UPS, if they accept this information, and you have replied with the required information, the package will be delivered to you.
We can inform, that it is your responsibility as an importer to investigate what requirements there are for import of contact lenses.
Best regards
Interlenses Customer Support Team
Never received my order
I paid for the product and it was about a 3 month drag. Then they emailed me about the additional U.S. fees and that was the reason for the delay so I understood and took the chance and paid it for the product to go through. It went all over and UPS tracking kept giving updates that the product was going to be destroyed and returned to sender. Then it also had additional fees requested? Another $80? Either way, the product never came. They scammed me for some money and never again, lesson learned.
22 September 2025
Reply from Interlenses
Since the tariffs were introduced in the US August 29,
- most countries (incl. the Portuguese Public mail - CTT) has temporary stopped shipments to the US. CTT has so far not given any details about when they will resume shipments.
So your order was shipped with UPS. They have contacted you about which information you need to send them in order to receive the package, but if you don't reply with the required information the package will be held.
We have in the last days sent additional information to UPS, if they accept this information, and you have replied with the required information, the package will be delivered to you.
We can inform, that it is your responsibility as an importer to investigate what requirements there are for import of contact lenses.
Best regards
Interlenses Customer Support Team
Returning customer with Interlenses and…
Returning customer with Interlenses and have been for years now.
22 September 2025
Reply from Interlenses
Dear client
Thank you so much for your kind words and support. We truly appreciate it.
We’re glad to hear that you feel satisfied with your purchase. If you need any further assistance, please don’t hesitate to reach out.
Best regards,
Sonia
Amazing
Great service, fast delivery + to lots of counties
Received the lenses - well packed
No problems encountered, all good 👌🏻👌🏻
7 August 2025
No issues with Interlenses
No issues with Interlenses. I've ordered from them a couple of time. Shipping is a couple of week, but it's worth it and you don't need to upload the scrip from the eye doctor.
7 August 2025
Highly recommend
Site is easy to navigate, make an account so you can reorder quickly. Prices are reasonable & my orders have always been received in a timely manner. I've been a customer for about 5 years & will continue to be.
4 August 2025
Reply from Interlenses
Thank you very much for your trust in our company.
Thank you for your kind words.
We hope to continue to serve our clients in the best way.
The costumer support team.
A pleased new customer
I have been wearing 30 day contact lenses for more than 20 years. But the U.S. price of the lenses I have used has more than doubled over time. As a retired person cost has become a serious consideration. I found Interlenses.com in a search for competitive prices.
My purchased product arrived more quickly than had been promised. However the box looked different from what I had been purchasing in the U.S. even though the manufacturer and lens material was identical so I emailed Interlenses with questions. I received satisfactory answers by email within 24 hours! All in all a great experience, and my budget is very happy!
7 July 2025
Reply from Interlenses
Hello Paul,
Thank you very much for your time and kind words.
We hope to continue serving our customers in the best possible way.
All the best.
The customer support team.
Great Company and Affordable Prices!
I live in the United States, I have ordered contacts from Interlenses many times and have always been highly satisfied! The contacts are name brand, and prices are much better than in the US, even with international shipping. I have vision insurance, and Interlenses is still cheaper than using my insurance benefits with a US based company. I also like that I don’t need to send over a prescription. I’ve recommended this company to all of my friends and family. The only downside is that it takes about 4-6 weeks to get the shipment, so just be aware that you will need to reorder early to take shipping time into consideration.
10 July 2025
Reply from Interlenses
Dear Holly, Thank you so much for your kind words, for taking some time to write this review.
Thank you for your trust and support.
We hope to continue to provide a good service, and to match the expectations.
God bless.
Fast easy and accurate
Fast easy and accurate. Just place your order and it will be right and on time every time.
4 July 2025
Reply from Interlenses
Thank you so much for your kind words.
All the best for you.
Interlenses is a great company for…time saving
Interlenses is a great company for saving time. Their prices are competitive and the right price for me. It usually takes about 2-3 weeks for delivery when coming to the US from Portugal. I monitor my contacts carefully and order ahead of time so I don't run out of lenses. I'm grateful to them for ease of use of their service and giving me more time in the day.
4 July 2025
Reply from Interlenses
Hello Julie.
Thank you very much for your kind words and for your trust.
All the best wishes for you.
The Costumer department Team
Easy, smooth ordering and prompt delivery
This was the easiest, smoothest experience I've had ordering contacts! Everything went smoothly, and order was delivered right on time. Will be ordering from Interlenses from now on.
9 June 2025
Reply from Interlenses
Hello Melanie.
Thank you very much for your kind words and for your trust.
All the best wishes for you.
The Costumer department Team
Interlenses is the best
Fantastic!
Quick shipping speed especially for international
Contact lenses fit my prescription perfectly
Excellent price, essentially 2 for 1 value.
Brand new sets of contact lenses - expiry date years later
Definitely coming back here again.
6 June 2025
Reply from Interlenses
Hello B.
Thank you very much for your kind words and for your trust.
All the best wishes for you.
The Costumer department Team
Great service but takes a little long.
8 April 2025
Reply from Interlenses
Hello Adiam.
Thank you very much for your kind words and for your trust.
Sorry for the the delivery time, we will do our best to improve our service
All the best wishes for you.
The Costumer department Team
Trusted and reliable
9 June 2025
Reply from Interlenses
Hello Philip.
Thank you very much for your kind words and for your trust.
All the best wishes for you.
The Costumer department Team
I love how easy it is to get these…
I love how easy it is to get these delivered. Not having to go and sign for them is great!
3 June 2025
Reply from Interlenses
Hello Sandy.
Thank you very much for your kind words and for your trust.
All the best wishes for you.
The Costumer department Team
Great customer service and fast shipping
Prompt customer service, they address my questions quickly, fast international shipping. I love ordering from here!
6 June 2025
Reply from Interlenses
Hello,
Thank you very much for your kind words and for your trust.
All the best wishes for you.
The Costumer department Team
Reply from Interlenses
Hello Margarita,
Thank you very much for your kind words and for your trust.
All the best wishes for you.
The Costumer department Team
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