I would give 0 if I could but trustpilot doesn’t give that facility. I ordered online, 5 days later I still hadn’t heard anything about delivery, so I phoned and was told business owner would phone m... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
What a amazing company,Victoria was so helpful,I brought 4dinner plates for my daughter from her which up until I spoke to her could only manage to get from abroad,as someone who worked in prestige... See more
I ordered a scarf that was out of stock everywhere else that I desperately wanted. I hadn't heard of the company so was a bit apprehensive - but had a great experience. Good communication, lovely pack... See more
Each time you visit there'll be something else you need for your home! There's a great range of high-quality products and it's ideal for finding gifts for loved ones. The perfect alternative to... See more
Company replied
Company details
Written by the company
Our philosophy is simple, a home should be effortlessly stylish with an emphasis on quality, timeless yet contemporary design produced by sustainable & ethical methods. A huge amount of thought and time has gone into sourcing & selecting inspiring products to become part of the Interior Fascination compilation. Good design is key - in the words of William Morris "Have nothing in your house that you do not know to be useful or believe to be beautiful". This single quote defines the fundamental ethos of our collections, influenced by Nordic aesthetic infused with inspirational Mediterranean lifestyle to deliver a transitional look that is not only modern, fresh & contemporary but classic. I truly believe the well chosen products we buy today will be the antiques of the future.
Contact info
134 High Street, Weston, BA1 4DF, Bath, United Kingdom
- 01225 471380
- hello@interiorfascination.co.uk
- interiorfascination.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great price.
Great price point on quality item and very pleased with my purchase.Customer service was excellent.
DO NOT RISK YOUR MONEY
THEY HAVE HAD MY ITEM RETURNED SINCE THE 12TH DECEMBER & STILL NO REFUND
THEY DO NOT ANSWER THEIR PHONES
MY CARD COMPANY IS HAVING TO RAISE A DISPUTE TO TRY AND GET BACK THE MONEY I PAID (OVER £1,000)
DO NOT RISK YOUR MONEY WITH THIS COMPANY
I WILL UPDATE IF I GET MY REFUND
Many thanks
Many thanks, the colour is glorious ! I first saw the print as a scarf....and went on a hunt to find other items.And, there you were !
Company goes the extra mile
The baubles I bought were wonderfully wrapped and came complete with a personalised envelope containing receipt of purchase - handwritten! Makes you feel that the company appreciated the sale.
Really superb company to deal with
Really superb company to deal with. Fast response to queries and very helpful
Let’s pull together.
Exactly what I ordered and such quick delivery. The packages arrived in perfect condition and I couldn’t be happier with the Christmas crackers.
Lovely product and responsive customer…
Lovely product and responsive customer service, thank you😊

Reply from interior fascination
Oli pink ruffled cusions
I purchased 2 pink ruffled cusions from this company and they are what I was looking for.
Good quality, very happy with purchase.
They took alittle longer than expected to arrive.
They were presented well with a nice thankyou card inside which added a nice touch.
The only thing was the box was abit damaged but contents were fine.
Would use this company again in the future.

Reply from interior fascination
Fabulous service
Fabulous service. My 100 stars bag was wrapped really well with a thoughtful personal message. Would definitely order from them again.

Reply from interior fascination

Reply from interior fascination
Initial Issues Resolved with Great Customer Service
I originally left a 1-star review after placing an order on March 30th and receiving no confirmation or updates, despite multiple attempts to contact the company. I eventually processed a refund through Revolut due to the lack of response.
However, Interior Fascination later reached out and explained they had experienced a serious technical issue that had affected their website and order systems. Once they became aware of the situation, they were extremely apologetic and offered a clear explanation, a discount, and excellent follow-up.
I’ve since placed a new order, which they have offered next day delivery on, and I really appreciated the personal, thoughtful response and willingness to make things right.
Mistakes happen, and I respect how they handled the situation once they were able to.

Reply from interior fascination
Speedy delivery
Speedy delivery. Arrived very well packed. Lovely candle stick.
Thank you

Reply from interior fascination
I ordered a scarf that was out of stock…
I ordered a scarf that was out of stock everywhere else that I desperately wanted. I hadn't heard of the company so was a bit apprehensive - but had a great experience. Good communication, lovely packaging and they stock beautiful things. Would definitely buy again, just a shame I live so far from their shop!
Best company I have every dealt with
What a amazing company,Victoria was so helpful,I brought 4dinner plates for my daughter from her which up until I spoke to her could only manage to get from abroad,as someone who worked in prestige car sales all my working life I was extremely impressed with the fantastic service,great price,delivery as promised and well packed.
Thank you so much
I am sure this will not be the last purchase
Currently unimpressed!
I would give 0 if I could but trustpilot doesn’t give that facility.
I ordered online, 5 days later I still hadn’t heard anything about delivery, so I phoned and was told business owner would phone me back - they didn’t ! I received an email on 7th day saying it was despatched with a tracking number. Tracking number didn’t work. On day 8, I received 2 emails asking for feedback and today, day 9, I have no idea when the items will be arriving. Currently, I am disappointed and rather unimpressed with your customer service !
Loved the product
Loved the product. And very well handled with my wife as it was a secret birthday gift. Impressed!

Reply from interior fascination
Baubles & bubbles party present.
Running a small business myself I totally appreciate what's involved. I was VERY impressed with the bauble candles I ordered, beautifully presented and packaged well. Would highly recommend buying them. Really wish you every success
xxx

Reply from interior fascination
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






