InterFuels Reviews 369

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and the excellent service provided, highlighting the ease of setting up accounts and the clear communication regarding weekly rates. People appreciate the reliable invoicing and payment systems, as well as the overall positive user experience. Many consumers have found the company to be competitive on price, leading to worthwhile savings and reduced fuel costs for their businesses. However, some customers also noted issues with pricing, mentioning that it wasn't always as straightforward as initially believed, or that prices were not consistently competitive compared to other options. A few people experienced problems with card limits being reduced without notification, leading to declined transactions. Additionally, some reviewers pointed out that the invoice system sometimes lacked the price per liter, and that certain fuel stations now apply surcharges, making it harder to find convenient, surcharge-free locations.

What people talk about most

Price

Reviewers mention ambiguous feedback about price. Many customers appreciate the competitive pricing, weekly... See more

Service

Customers had positive experiences with service. Many reviewers describe the company as great and lovely to... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness, efficiency, and... See more

Payment

Consumers find payment to be positive, highlighting clear and timely invoicing that is easy to manage. Many... See more

User experience

Clients share positive opinions on user experience, consistently describing it as easy to use and... See more

Based on these reviews

Rated 5 out of 5 stars

After using a number of fuel companies who after the initial period fuel prices just kept rising until they were higher than the forecourt we moved to InterFuels they have been precise and constant... See more

Company replied

Rated 5 out of 5 stars

I've been with this company a few years now, found them competitive on price and dependable with price updates on a Friday text. Payments are made from your bank account 2 weeks after filling up! They... See more

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Rated 5 out of 5 stars

Moved here 6 months from a provider who was vastly overpricing their fuel. Straight talking, clear information and swift on boarding made this the best business decision I have made this year! Invoici... See more

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Rated 5 out of 5 stars

When it comes to fuel cards, then basically the only thing that matters is the price, and InterFuels are consistently competitive and usually the best price every week. Invoicing is reliable and consi... See more

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Rated 5 out of 5 stars

Quick to set up and easy to administer, worthwhile savings too, especially if you are in a high forecourt pump price area like us. New to fuel cards, we set up an account over two years ago, which w... See more

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Rated 5 out of 5 stars

Easy to use system works very well across my chosen fuel supplier Also there is a regular supply of audited invoices which are recap capturable in total at the end of the year makes my life very ea... See more

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Rated 5 out of 5 stars

A local firm who stepped in smoothly and professionally when our previous fuel card Company went bust. Hassle free from start to finish, would highly recommend.

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Rated 5 out of 5 stars

As a small business, Interfuels have helped me reduce the cost of my fuel card while retaining the convenience. I didn't think I got the same from my existing provider who seemed geared towards larger... See more

Company replied

Rated 5 out of 5 stars

Received a discout on one occasion even though we're a small business. Thank you InterFuels. FALCON direct Specilist PIANO MOVERS & TUNERS Osbourne D Joseph

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Rated 5 out of 5 stars

I never have any issues with yourselves from invoicing through to fuel availability. I never get a customer service call though, not that it's an issue. Phil Eagleton

Company replied

Rated 5 out of 5 stars

A truly lovely company to deal with. Nothing is too much trouble. I know in the past I have been a pain in the arse wanting copies of Invoices. Now I have the app I’m not that nuisance anymore but eve... See more

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Rated 5 out of 5 stars

Friendly helpful service. Interfuels have reduced our motor fuel cost Fuel costs and Invoices are sent every week which helps to projact running costs.

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Rated 1 out of 5 stars

Card has only managed to work once in four attempts. Despite numerous phone calls in an attempt to find the issues, we the customer have requested a new card and if this doesn’t work the account will... See more

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Rated 3 out of 5 stars

Invoice system doesn’t show the price per liters . Didn’t discuss about site surcharges in the beginning. But it always on the invoices . Also prices not very competitive Customer service needs... See more

Rated 1 out of 5 stars

My limited company has been trading 6 years, good cash flow and never needed to borrow money, thought a fuel card would be a good addition. When I applied they said the business was deemed a risk with... See more

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Rated 5 out of 5 stars

Really nice company to do business with. Listen to what you require for your business and provide what you need. Great communications weekly on the rates you will be paying that week.

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Rated 5 out of 5 stars

It has been a pleasure doing business with Interfuels. I was with another company and after an initial period of time they put the prices up, It has not happened with Interfuels. They have been... See more

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Rated 5 out of 5 stars

We moved from another leading fuel supplier and we haven't looked back, excellent support from the start, straight forward weekly billing, can't praise them enough

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Rated 5 out of 5 stars

Interfuels provide us with an excellent service. Fuel at a great price, available from a wide range of forecourts, and are very friendly and helpful

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Rated 5 out of 5 stars

I have just received my first invoices from Interfuels and true to their word their prices were good and invoices straightforward a pleasant change to what I had been used to

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Rated 5 out of 5 stars

It's really good to get weekly price updates which helps me decide when to fill up with fuel, and any price saving is appreciated nowadays. Thanks

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Rated 5 out of 5 stars

Customer Service is first class. Previously contacted on a few occasions via lost cards and remove a card. Very helpful and courteous.

Company replied

Rated 5 out of 5 stars

Great company to use. Customer service is excellent. Anika was very helpful and made the customer journey easy.

Rated 5 out of 5 stars

The fuelcard I received appears to work well, affording my business significant savings at the pump for both diesel and petrol, and there is no standing charge. The signing up process was made straigh... See more

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Rated 5 out of 5 stars

Great price at pump compared to other suppliers. Really good invoicing structure & overall really good experience of dealing with this company.

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Rated 5 out of 5 stars

Very easy way to get fuel and cheaper then the normal way. I recommend this company for making stress free.

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Rated 5 out of 5 stars

Chloe was very helpful and explained clearly the process when setting up our account.

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Rated 5 out of 5 stars

Good weekly price information. Helping cost info’s and reduction in Company overall costs.

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Rated 5 out of 5 stars

Weekly price updates and usually best available. Clear invoicing and easy to manage.

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Rated 4 out of 5 stars

I was fed up with my existing fuel card providers including additional fees that I didn't agree to and I was looking for a more straightforward and clear pricing solution. I dealt with Anika who w... See more

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Rated 5 out of 5 stars

Easy to contact. You can talk to a Human not a bot Fantastic. Call straight back if you miss them. Helpful.

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Rated 5 out of 5 stars

Very helpful sales staff and quick turnaround to receive our fuel card’s

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Rated 1 out of 5 stars

We opened an account and we were asked to put down a bond. We used the card only twice and the limit on the cards was reduced without informing us. We tried using the cards again and the cards were de... See more

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Rated 3 out of 5 stars

I own 2 companies who both use Interfuels (at the moment). However there is often a price difference between the quotes for the 2 businesses of 2.5-3.0p per litre. Clearly one of my businesses is not... See more

Company replied

Rated 5 out of 5 stars

Queries answered quickly. Kept informed of fuel price trends. Lost cards replaced quickly. Billing on time and clearly laid out/

Company replied

Rated 1 out of 5 stars

First time I used the card and got £57.00 of petrol, only to receive an invoice for £80.22 a couple of days later from Interfuels!! All because they forgot to mention the card they sent is only for d... See more

Company replied

Rated 5 out of 5 stars

Good spread of service stations around the country, Price of fuel very good.

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Rated 3 out of 5 stars

We have only just starting using Interfuels & the first garage we try are now saying they no longer except this card even though it is on the link

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Rated 5 out of 5 stars

Professional, helpful and friendly members of staff providing an excellent standard of customer service. Adele and Lesley were very helpful.

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Rated 5 out of 5 stars

Great competitive prices and a friendly knowledgeable company to work with !

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Rated 4 out of 5 stars

Generally, the prices are cheaper than pump price. Although they're often a few pence above some other fuel cards. But the service is good, so I stay with them.

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Rated 5 out of 5 stars

Helpful customer services and easy to talk to an actual person - excellent service at all times

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Rated 1 out of 5 stars

Fueled at my local Sainsbury's petrol station for £60. Received an invoice for £66. That was my first and last time I used their fuel card. I wasted my time .

Company replied

Rated 4 out of 5 stars

This is a great service for savings, but quite a significant number of Fuel Stations have surcharges now, so not as easy to find nearby fuel stations which accept card without the surcharge.

Company replied

Rated 3 out of 5 stars

Prices have risen and stayed above pump prices. As a small company, fuel is a large cost and we are now buying with company credit cards instead of the fuel card. Not ideal.

Company replied


Company details

  1. Fuel Supplier

Written by the company

If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

369 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

10/10

10/10
unbeieavable

16 October 2025
InterFuels logo

Reply from InterFuels

Hi there
Thanks so much - 10/10 means a lot to us. We're glad to have impressed you!
– The Interfuels Team

Rated 4 out of 5 stars

Good Service Indeed, But Fewer Staions Available

This is a great service for savings, but quite a significant number of Fuel Stations have surcharges now, so not as easy to find nearby fuel stations which accept card without the surcharge.

8 October 2025
InterFuels logo

Reply from InterFuels

Hi Mital
Thanks for your honest feedback. We're glad to hear you're finding the service helpful for savings, and we understand the frustration around surcharges at some stations. We're always working to expand surcharge-free options and improve our site locator tools to make things easier.
If you'd like help finding the most cost-effective stations in your area, feel free to get in touch, we're happy to assist.
– The Interfuels Team

Rated 5 out of 5 stars

Professional

Professional, helpful and friendly members of staff providing an excellent standard of customer service. Adele and Lesley were very helpful.

14 October 2025
InterFuels logo

Reply from InterFuels

Hi Sam
Thank you for the kind words. We're so pleased to hear you've had a great experience with our team, and we'll be sure to pass your feedback on to Adele and Lesley. It's always great to hear when our service makes a difference.
– The Interfuels Team

Rated 5 out of 5 stars

SUPER QUICK WITH APPLICATION AND CARDS

SUPER QUICK WITH APPLICATION AND CARDS, EFFICIENT AND FULLY EXPLAINED TO ME

8 October 2025
InterFuels logo

Reply from InterFuels

Hi Phyl
Thanks for the great review. We're really pleased to hear the application process was quick and everything was explained clearly, that’s exactly what we aim for.
The InterFuels Team

Rated 5 out of 5 stars

Mega Moving Bricks Ltd

Best service and convenience

8 October 2025
InterFuels logo

Reply from InterFuels

Hi Ghenadie
Thanks for the great feedback, we're really glad you're enjoying the service and convenience.
The InterFuels Team

Rated 1 out of 5 stars

SOLD MY DATA WITHIN 1 WEEK

SOLD MY DATA WITHIN 1 WEEK! Got bombarded from emails from Gordon & Adam - stupidly, I responded to one of them and had a call and registered.. they asked for ID's, I havent gone back to them, now im getting multiple calls from other fuel agents which I have never ever had before. DO NOT TRUST.

3 October 2025
Unprompted review
InterFuels logo

Reply from InterFuels

Hi Sonny

Thank you for your review. We’re really sorry to hear this and take your concerns very seriously.

However I would like to confirm that we would never and have never sold data during our operation as a business.

Your trust is important to us, and we appreciate you raising this.

Thanks again
John
Head of Service
InterFuels

Rated 3 out of 5 stars

give you a price per litre

give you a price per litre, then you find out that there is a surcharge on most garages so you pay more

16 September 2025
InterFuels logo

Reply from InterFuels

Hi Arthur
Thank you for taking the time to leave a review. I have checked your invoices for the past 3 months and can only see one instance where you were charged a site surcharge back in July. Would you like us to send you a full surcharge listing so you can see which sites to avoid?
Thanks again
John
Head of Service

Rated 5 out of 5 stars

people answer the phon

people answer the phon. very helpful and knowledgeable about the product.

16 September 2025
InterFuels logo

Reply from InterFuels

Hi Stephen
Thanks for the lovely feedback. We're really glad you've found our team helpful and easy to reach, we're always happy to assist.
The InterFuels Team

Rated 5 out of 5 stars

YOU ARE CHEAPER THAN HUSK

17 September 2025
InterFuels logo

Reply from InterFuels

Hi Jeff
Thanks for the review - great to hear we’re offering you better value. We appreciate you choosing us.
The InterFuels Team

Rated 5 out of 5 stars

We are pleased to use NRG as the price…

We are pleased to use NRG as the price of diesel is very important to us. They are also competent and fast with queries/invoices etc.

16 September 2025
InterFuels logo

Reply from InterFuels

Hi Rose
Thanks for the positive feedback. We're glad to hear you're happy with our pricing and service, and that we've been able to support you efficiently. It’s great to have you with us.
The InterFuels Team

Rated 1 out of 5 stars

Very disappointing.

First time I used the card and got £57.00 of petrol, only to receive an invoice for £80.22 a couple of days later from Interfuels!! All because they forgot to mention the card they sent is only for diesel.
Plus beware of other hidden surcharges.

23 September 2025
InterFuels logo

Reply from InterFuels

Thank you for your feedback and thank you for your time today on the telephone. Please again accept our apologies that the incorrect card was recommended for unleaded usage – we hope that the steps we agreed on our call go some way to putting things right – John Hall, Head of Service

Rated 5 out of 5 stars

Professional and Efficient Service

Queries answered quickly. Kept informed of fuel price trends. Lost cards replaced quickly. Billing on time and clearly laid out/

16 September 2025
InterFuels logo

Reply from InterFuels

We appreciate your review. Happy our service makes things simple for you!

Rated 5 out of 5 stars

Excellent Service.

I never have any issues with yourselves from invoicing through to fuel availability.
I never get a customer service call though, not that it's an issue.
Phil Eagleton

16 September 2025
InterFuels logo

Reply from InterFuels

Hi Phil,

Thanks for the feedback, great to hear everything runs smoothly for you, from invoicing to fuel availability. We’ll take note of your comment on customer service calls too, and always appreciate hearing how we can improve.

Rated 5 out of 5 stars

Great for a small business

As a small business, Interfuels have helped me reduce the cost of my fuel card while retaining the convenience. I didn't think I got the same from my existing provider who seemed geared towards larger companies.

16 September 2025
InterFuels logo

Reply from InterFuels

Thank you for the kind and detailed feedback. We're really pleased to have been able to support your business and help reduce your fuel costs without compromising on convenience. It's great to hear we've made a difference where other providers may not have.

Rated 4 out of 5 stars

all good

all good. no issues

16 September 2025
InterFuels logo

Reply from InterFuels

Hi Mark,

Great to hear everything’s been running smoothly. Thanks for taking the time to leave a review.

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