Interflora New Zealand Reviews 

8,169
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,098 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast and reliable delivery service, noting that orders arrive promptly, in pristine condition, and right on schedule for special occasions. Consumers also find the online ordering process extremely straightforward and convenient, making it very easy to select and purchase wonderful gifts from anywhere in the world. However, some people mentioned that the delivered flower arrangements occasionally did not match the vibrant colors, quantities, and styles advertised online. Others were disappointed when the received bouquets contained significantly fewer blooms than expected or when substitutions were made without prior consultation.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the floral arrangements arrive fresh,... See more

Delivery service

Consumers find delivery service to be positive, highlighting that flowers arrive on time, promptly, and in... See more

Order

Clients share positive opinions on order, highlighting the quick and straightforward online process that... See more

Quality

People report positive experiences with quality, noting that the blooms arrive fresh, vibrant, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Definitely one of the best companies to sort my fresh flower delivery. The blooms were perfectly arranged with a beautiful array of pastel colours and unopened buds. Delivery was prompt and as schedul... See more

Company replied

Rated 5 out of 5 stars

Thank you so much for the beautiful bright bouquet delivered to my dear friend who is currently unwell. The flowers were delivered on a Saturday which really helped to brighten my friends day

Company replied

Rated 5 out of 5 stars

Ordered online sunday and got delivered Monday, recipient was happy and loved the handcream. Update... after writing review got a video call and shown the arrangement of flowers and was not what I... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience! I ordered 3 weeks prior to the date i needed the flowers delivered and I was worried they might get forgotten but i received an email on the day and they were delivered no... See more

Company replied


Company details

  1. Flower Delivery
  2. also in
  3. Florist

Written by the company

Established in 1935, Interflora New Zealand is part of an extensive network of florists worldwide working together to deliver same-day flowers to your loved one. At Interflora New Zealand we champion local. When sending flowers with Interflora you are supporting a local artisan florist business in New Zealand and afar. We can offer same-day delivery around New Zealand if orders are placed by 2.00 pm weekdays and 11.00 am Saturdays and our international flower delivery service can also be same-day delivery.

Interflora New Zealand, Your Flower Experts

Written by the company

We're committed to delivering the freshest blooms available on the day in New Zealand and overseas.
Every bouquet sent with Interflora supports a local artisan florist to create gifts with passion, expertise, and the utmost care.
Creating Special Moments
It's all about making someone feel that little bit more wonderful. Helping you share that moment of connection is what gives us life.

Same-Day Delivery Worldwide

Interflora’s network of florists offer same day flower delivery throughout New Zealand

Interflora’s network of florists offer same day flower delivery throughout New Zealand
Order before 2pm on weekdays and 11am on Saturday for same-day delivery to most areas.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(8,169)

1,040 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Lovely flowers when the arrived

Lovely flowers when the arrived, but I had ordered them for my mother's birthday and they arrived a day late despite paying the premium price. It was a really disappointing service, chocolates were offered as an apology but my mother doesn't eat them. For reliability i Would look to other companies in the future

15 September 2026
Unprompted review
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Paul, can you provide more information, such as the order number so we can make sure this is one of our orders please.

Rated 5 out of 5 stars

Easy to order

Easy to order. Beautiful flowers arrived on time. Thank you.

3 October 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thank you for your review. We're happy to hear that your order arrived promptly.

Rated 5 out of 5 stars

Ordered online.

Ordered online.
Your website is a bit of a challenge to navigate.

2 October 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're glad you enjoyed your experience and appreciate your input on improving site navigation.

Rated 5 out of 5 stars

Delivery was very quick

Delivery was very quick. GREAT service. Thank you

2 October 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so glad to hear that your order arrived so promptly and that you enjoyed our service! Thank you for taking the time to share your kind feedback with us.

Rated 5 out of 5 stars

Flowers were lovely and delivered on…

Flowers were lovely and delivered on time.

2 October 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that your arrangement was lovely and arrived right when expected! We appreciate your wonderful feedback very much.

Rated 5 out of 5 stars
Interflora New Zealand logo

Reply from Interflora New Zealand

Thank you for taking the time to share your feedback. We are happy to hear that your experience with us was efficient and seamless. We appreciate your positive rating and look forward to assisting you again soon.

Rated 5 out of 5 stars

Delivery on time.

Delivery on time.
The delight of the 99yr old recipient of the flowers. She said they were just beautiful.
Thank you

1 October 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so delighted to hear that the 99-year-old recipient was thrilled with her floral gift! Knowing our timely service brought such joy to her makes our day. Thank you so much for sharing your wonderful feedback.

Rated 5 out of 5 stars

All delivered on time to standard thank…

All delivered on time to standard thank you very much.

1 October 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are happy to hear that your order arrived promptly and met your quality expectations. Thank you for your positive feedback.

Rated 5 out of 5 stars

Communication

Communication! Excellent Service and dellivery!

30 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are happy to hear that our fast delivery and clear updates met your expectations. Thank you for the positive feedback.

Rated 5 out of 5 stars

Your website is easy to use and has a…

Your website is easy to use and has a great variety of flowers to choose from.

9 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are delighted to hear that you enjoyed navigating our website and were pleased with our extensive flower selection. Thank you so much for taking the time to share your wonderful feedback with us!

Rated 5 out of 5 stars

Excellent service, highly recommend

Ordered through Interflora and everything was exactly as described. Delivery was on time, and the staff at Palmerston North Hospital were genuinely impressed with the arrangement. Excellent customer service support throughout and completely trustworthy. Will definitely recommend.

30 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so delighted to hear that your order arrived right on schedule and matched your expectations perfectly. It is wonderful to know that the arrangement brought such joy to the hospital staff and that you had a great experience with our support team. Thank you so much for your trust and for taking the time to recommend our service!

Rated 5 out of 5 stars

Lovely service.

Thank you for replying to my enquiry.
When buying flowers as a gift I prefer to use you and will continue to do so in the future. My daughter loved the flowers she received.

25 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Hello Lisa, we did not receive an email from you regarding this. We only have an email changing a cellphone number. Sometimes the florist has no 'seriously good' chocolates in stock so they will substitute the brand. If they are not to the same value, then the difference is put into the bouquet. We are sorry that you were not informed of this as normally the florist would communicate with us and we would notify you. We apologise for this.

Rated 5 out of 5 stars

Flowers were beautiful

Flowers were beautiful. Our daughter loved them.

29 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are so happy to hear that the arrangement turned out beautiful and that your daughter loved receiving it. Thank you so much for your kind feedback and support.

Rated 5 out of 5 stars

Trustworthy and legit :)

incredibly fast + the courier was lovely :)

27 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that your delivery was incredibly fast and that you had a lovely experience with our courier! Thank you for your positive feedback.

Rated 5 out of 5 stars

Simple to order

Easy to use.

27 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

Thank you Lauren, we are so pleased you found the website easy to operate and we are certain the flowers were amazing too!

Rated 5 out of 5 stars

The flowers were spoton.

The flowers were spoton.
Delivery occurred when planned.
Receiver was extremely happy and so was I.

26 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so happy to hear that the flowers were perfect and that the delivery went smoothly as planned. It's wonderful to know that both you and the receiver were extremely pleased!

Rated 5 out of 5 stars

Interflora was very prompt

Interflora was very prompt, delivery person was friendly and we received a quality bouquet.

26 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear that our service was prompt, that our delivery person was friendly, and that you received a high-quality bouquet! Thank you for your wonderful feedback.

Rated 5 out of 5 stars

Perfect surprise

Fast delivery, perfect blooms, updated on delivery status, easy to use website, product as image, very happy, thank you

25 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We're so pleased to hear about your positive experience with our fast delivery and perfect blooms. It's wonderful to know our website was easy to use and the product matched the image. Thank you for your kind feedback!

Rated 5 out of 5 stars

Fantastic experience!

What a fantastic experience! I ordered 3 weeks prior to the date i needed the flowers delivered and I was worried they might get forgotten but i received an email on the day and they were delivered no problem! Such an awesome service, will definitely use again :)

23 September 2026
Interflora New Zealand logo

Reply from Interflora New Zealand

We are absolutely thrilled to hear that your experience was fantastic and that your flowers were delivered smoothly! It's wonderful to know that our service met your expectations, and we appreciate your trust in us. We look forward to serving you again!

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