Intercontinental Capital Group Reviews 125

Dallas was very helpful and a pleasure to work with.

John was an absolute miracle worker for me! I was treated with such kindness. He seemed very trustworthy and honest. All his work is greatly appreciated.

Quick and efficient refinancing! I loved that I didn’t have to step foot inside a bank.

Wonderful staff, easy refinancing process, and timely.

Justin was very easy to work with, he took a consultative approach, wasn't pushy, educated me on my options, and was great with follow up and communication. He worked until almost midnight the night before my closing to make sure everything went as smoothly as possible, after I received no communication from the closing department.

House refinancing, process was easy and simple, I am happy I made the decision to use the services of ICG.
I am especially thankful I worked with Natalie, my loan officer, she is amazing. With her excellent interpersonal skills, Natalie made me feel at easy from the beginning until the end. She explained to me the whole process in a clear way, and was always available and willing to help me with whatever questions I had. Thank you Natalie. ( I did not give a 5 because of my loan processor) but the process in general went smooth.

The refinance process with John Conte was a pleasant experience. John made the refinance process easy to understand, explained the available options and responded promptly to all inquiries throughout the entire process. John treated me like a person instead of a loan number. I will recommend him to family, friends, and anyone else looking to refinance!!.

We got to work with Natalie. She was so easy to work with. She gave us multiple ways to get ahold of her, and she was always prompt in getting back to us if we had questions. She was also so thorough in explaining our options. We felt very well taken care of!

Natalie H was fantastic to work with. She made the refinance of my home mortgage a breeze. If you are looking for someone who will diligently work through every step of the process with you, someone who is extremely knowledgable, and someone you can trust, I would highly recommend Natalie.

We contacted ICG thankfully we got John Conte who made our refinancing process smooth,he kept us informed throughout the processes. Within a month we had our closing done.

John was great kepted me informed. Helped me figure out how to get all the forms to them. Answered all my questions. He was awesome.

Brandon Q. made the whole process easy and stress free. Very attentive and seemed to really care about helping me and my family. Will be recommending Brandon without a doubt.

My experience has been horrible, they have promised me numerous times that they are close to closing then they forgot something. Now they have quit communicating with me. Please dont use them, you will be disappointed.

This was the easiest loan process that I have been through. It was a pleasure to work with Natalie. She was super responsive and I cannot believe how fast she was able to move me through the process. I will definitely refer all of my friends and family to her.

I had the pleasure of working with Luke Hetrick during our refinance process. Luke was always readily available for questions and help aling the way. Luke made this process very smooth and comfortable. Thanks again Luke.

Dallas Joyce was really great to work with, strongly recommend.

Luke Hetrick was great, good communication

Dallas was a pleasure to work with during the entire process. He was knowledgeable and made the entire experience stress free. He was efficient in acquiring the necessary paperwork and preparing me for the next steps in the closing of my property. Dallas was highly professional and personable each step of the way! He took the time to answer all of my questions and never pressured me into making a quick decision without considering all of my options. I would highly recommend Dallas for all your loan needs!!

ICG solicited us for a refinance in February. We reached out to the company and worked with Jared to move forward. Originally Jared was very responsive and helpful. He told me I was approved and everything was going fine. We were assured multiple times that everything should be wrapped up the next week… then there were unforeseen delays. Jared and his colleague Anthony strung us along week after week for over three months. This lasted until the beginning of July. They charged me $600 for an inspection they coordinated that turned out to be inadequate. So, they wanted to redo the inspection to the tune of $1400. We refused to pay for another inspection and we escalated to Jared and Anthony’s manager Phillip Malakauskas who said ICG would pay for the second inspection. Phillip Malakauskas told me if I decided to back out of the refinance process ICG would refund me for the $600 original inspection. Again, after stringing us along again and again, they never arranged a second inspection and in the end Phillip Malakauskas refused to refund the $600 original inspection. The process ended on a very bad note. We worked with another company that waived the inspection and closed our refinance in less than one month. Do not work with ICG.

We closed our loan today. The entire process from start to end was an excellent experience. William Baughman was excellent to get the process started, he was able to get most information on our first call. I was impressed with his knowledge and his professionalism. The entire team including Cassandra Hildreth and Kristen Cercone stayed on top of the process. They prompted me for information required, they didn't make provide any unnecessary information or forms or provide the same information multiple times. I was truly impressed with the Team and the process. Thank you for your service.
Paul(Anthony) Belenchia