IxDF - Interaction Design Foundation Reviews 2,401

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 67 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the platform for its valuable and well-structured courses, which are self-paced and easy to combine with work and daily life. People appreciate the depth and clarity of the content, which is practical and applicable to real-world UX scenarios, helping them grow professionally and gain confidence. The support staff and customer service are frequently highlighted as outstanding, being responsive, empathetic, and genuinely caring, creating a supportive learning environment. However, some customers also noted significant dissatisfaction with the payment and subscription practices, particularly regarding automatic renewals without clear prior notification. People felt that the company's approach to renewals and free trials was misleading, leading to unexpected charges and difficulties in canceling subscriptions, which they found ironic for a UX education provider.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, with many finding the courses well-structured,... See more

Subscription

Users describe ambiguous interactions with subscription, with many reporting unexpected automatic renewals... See more

Payment

Reviewers highlight negative aspects of payment, with many expressing frustration over unauthorized charges... See more

Staff

Customers had positive experiences with staff, frequently highlighting the team's kindness, professionalism,... See more

Customer service

People report positive experiences with customer service, highlighting their responsiveness, thoughtfulness,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve been using Interaction Design Foundation since 2017, and it has been a valuable platform throughout my career as a UX designer. One of the biggest strengths is that the courses are sel... See more

Company replied

Rated 5 out of 5 stars

The place to go for UX/UI education! Reasons why I go there for years: - Price! unbeatable compared to other platforms - Content! Highly verified content by best of the best UX/UI people with real... See more

Company replied

Rated 5 out of 5 stars

other sites felt like endless theory dumps. IxDF courses taught me how to actually solve problems. I used their design thinking tools in my freelance projects. These weren’t abstract ideas. The platfo... See more

Company replied

Rated 5 out of 5 stars

I initially put a negative review for an alleged improper charge. Fortunately, it was fixed. I signed up for their free trial to attend a Master Class on UX writing. I liked the Master Cla... See more

Company replied


Company details

  1. Educational Institution
  2. Design Institute

Written by the company

The Interaction Design Foundation (IxDF) is a global design education institution. Established in 2002, we pioneered online video-based courses a decade before online learning became mainstream, at a time when AI, user experience (UX), and user interface (UI) design were barely recognized as distinct disciplines. Today, IxDF offers evidence-based curricula taught by 250 industry leaders, grounded in both industry practice and peer-reviewed research. With 1.2 million enrollments and local chapters in 495 cities across 105 countries, IxDF is the largest and longest-running design education institution in the world. IxDF is where leading practitioners and researchers in design and AI come together to build online education that sets the gold standard for the industry. Our entire institution is built around a singular focus on design and AI. This allows us to build curricula of depth and rigor with industry leaders. Learn from 40 courses and 155 master classes, from beginner to advanced. Trusted by 1,576 companies.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Great community and good courses to…

Great community and good courses to level up your design skills. Whether you just started or been in the game for a while, there is a course to help you be a better designer and/or land your dream job.

15 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Henning,

Thank you so much for your lovely review! I’m thrilled to hear that you’re enjoying the courses and finding value in our community—it’s exactly what we set out to build: a space where designers at every stage can learn, grow, and connect.

I hope you continue finding inspiration and new skills in our courses—and we’re always here cheering you on!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Learning at your own pace!

The freedom to pick your learnings and that too at your own pace is what i find Interaction Design Foundation a much better place to learn... The content was easy to understand and interesting at the same time.. I just enjoyed every moment of my learning time!

13 April 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Nagraj,

Thank you so much for sharing your review — we’re genuinely grateful for your kind words!

It’s wonderful to hear that you enjoy the flexibility of learning at your own pace with IxDF. That freedom is something we deeply believe in, so it’s great to know it made your experience even more enjoyable :-)

We're also thrilled to hear that you found the content both easy to understand and interesting — that balance is exactly what we aim for in all our courses.

Wishing you all the best with your design education journey!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Excellent introduction to UX/UI

I really enjoyed the courses I took on with iXDF. The quality of the content was excellent, it was thorough, well structured and organised, and so they were easy to follow. The mini assessments at the end of each module were really useful to keep me on track. As a beginner to UX/UI these courses are an essential foundation to learning the basics. I’d definitely recommend them to anyone wanting to start out in this field. And as far as value for money goes, I haven’t seen anything better out there!

10 April 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Rachael,

Thank you so much for sharing your review—so happy to hear that you enjoyed your learning experience with IxDF!

It means the world to us that you loved the content. We put a lot of care into designing our courses to be comprehensive and accessible :-)

And your kind words about our value for money really made my day—providing high-quality design education at an affordable price is something we’re suuuuuper passionate about.

Thanks again for being such a positive part of our community!

Warm regards,
Rikke Friis Dam of the Interaction Design Foundation (IxDF)

Rated 5 out of 5 stars

One of the best e-learning platforms…

One of the best e-learning platforms around! Especially great for UXers and designers, this is an amazing international network that can help you improve your skills and advance your career.

1 April 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi David,

Thank you—truly—for taking a moment to share this.

Hearing that you consider IxDF one of the best e-learning platforms, especially for UXers and designers, really means a lot to us. We’ve always believed that learning should feel empowering and accessible, and it’s incredibly rewarding to know that you’re feeling those benefits.

And seeing that you're finding value in the global community makes it even better—a sense of connection and shared growth is such a big part of what we're working every day to build.

Thanks again for being here with us.

Warm regards,
Rikke from Interaction Design Foundation (IxDF)

Rated 5 out of 5 stars

3-year-old Member of IxDF

I am a self-taught UI/UX designer, and a huge part of my learning comes from IxDF. As a fresher with a master's in Information Technology and no prior background in UI/UX, I built a strong foundation through their courses.

Initially, I was skeptical, as many platforms are profit-driven, leveraging trends and niches to attract customers only to leave them astray. But IxDF was different—I received incredible support from one of the co-founders, Rikke Friis Dam.

When I faced issues with course enrollment, she made exceptions that allowed me to complete my courses. For instance, IxDF usually limits users to two active courses at a time, and enrolled courses must be completed. I mistakenly enrolled in a course and reached out to her—without rigidly citing policies, she understood my situation and helped me switch courses.

More recently, when my professional membership ended, I applied for a student membership, which only allows two active courses. At the time, I had three. She granted me a grace period to complete one course and converted the remaining grace days into credits, reducing my membership cost.

IxDF remains my go-to platform for its outstanding support, genuine care for its members, and industry-relevant courses designed by professionals.

28 March 2025
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Aqdas,

Wow—thank you for sharing such a heartfelt review! Your journey is truly inspiring, and we’re so honored to have been a part of it :-)

At IxDF, we believe that learning should be accessible, supportive, and empowering, and it means the world to hear that you’ve felt that care and guidance firsthand. Your perseverance and passion for growth are what make this community so special!

We’re cheering you on every step of the way—keep designing, keep learning, and keep making an impact!

With gratitude,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Worth every penny!

The course material is so accessible and entertaining! It's always so much more enjoyable to learn from people who you can tell genuinely enjoy what they do. Rikke has answered every single question I've ever sent her way within just a few hours. I highly recommend!

26 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Sarah,

Thank you so much for your kind words—your review truly made my day!

I’m thrilled to hear that you’ve found the course material both accessible and enjoyable. We put a lot of heart into making learning engaging and practical, so it means a lot to know it’s coming through. And thank you for the lovely shout-out—it's always a pleasure to support you!

We’re so grateful to have passionate members like you in the IxDF community, and I’m so glad to hear it’s been worth every penny for you. Your recommendation genuinely means the world!

Wishing you all the best with your design education journey!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Great for keeping up with industry best practice …

Using this platform has really helped me to extend my range of skills in user centred design practices. It was invaluable for helping me to upskill myself to move forward in my career as a User Researcher!

26 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Sarah,

Thank you so much for taking the time to share your experience!

It’s fantastic to hear that IxDF has played a valuable role in helping you take the next step in your career.

That’s exactly what we hope for—to be a trusted resource for continuous learning and real career impact.

It’s also wonderful to hear that our platform helps you stay aligned with industry best practices. The field evolves so quickly, and we’re always working to ensure our content keeps pace with the latest thinking and tools.

Wishing you all the best with your design education journey!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Best place to learn online

If you are looking to study user experience, human centered design or anything in this field, this is the perfect platform to do so. This platform has applied the principles they are promoting into the learning experience themselves. It is way more than just signing up to a platform for a course with a certificate. The amount of resources, discussion forums and most importantly local communities complete the entire ecosystem. I see myself learning from this platform for a long time.

19 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Abhishek,

Thank you so much for your kind words—it really means a lot to us :-)

It’s amazing to hear that the platform feels like more than just courses and certificates for you. That’s exactly what we hope to create: a space where learning is practical, connected, and rooted in community.

We’re so glad to be part of your journey, and it’s wonderful to know you see yourself growing with us long-term. We'll be right here cheering you on every step of the way!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

I love the structure

Being a member from last 3 years .I love the structure, and the details covered in program. It is a great place to learn User Experience. On the top Masterclasses are great way to connect with the people in the filled and get experts knowledge shared in single platform.

26 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Binoy,

Thank you so much for being with us these past 3 years—it means a lot to have you as part of the IxDF community!

We’re so glad to hear you’re enjoying the course structure and the depth of content. And yes—those Master Classes are such a gem for connecting with experts and staying sharp in the field ;-)

Thanks again for the kind words and for growing with us. Here’s to many more insightful learning moments ahead!

Very best,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Excellent courses

Excellent courses that have been helping me develop as a UX/UI designer for over a year now. The training is organised very conveniently, which is especially valuable when you don't have enough time for regular classes. The support team always responds promptly to any questions. Definitely recommended!

24 March 2025
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Christina,

Thank you so much for your kind words and for taking the time to share your experience! 🙏

Your recommendation means the world to us, and we genuinely appreciate your ongoing support!

Wishing you continued success on your UX/UI journey, and we’re always here if you need anything. Happy learning!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Its the best design course i have…

Its the best design course i have embarked on…their teaching process is well thought of and amazing customer support experience
I highly recommend

21 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Emmanuel,

Thank you so much for sharing your review—your kind words truly mean a lot to us :-)

We’re thrilled to hear that your experience with IxDF has been so valuable. Our team puts a lot of care into crafting every learning experience, so knowing that the teaching process resonated with you is incredibly rewarding.

I am also really thankful you emphasized the quality of our customer support—we’re always here to help make your journey as smooth and inspiring as possible 🚀

Your recommendation means the world, and we're so happy to have you as part of the IxDF community.

Wishing you all the best with your design education journey!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Course content is super helpful

The course content has been really amazing. I've been in web, and design for a long time - and it's still taught me new things and reminded me of things that I have forgotten. I'd like to also shout out that their support has been super helpful when any issues came up!

19 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Dylan,

Your kind words about our support team mean the world to us!

It's rewarding to hear that our course content has been both insightful and a great refresher for you—even with your extensive experience in web and design.

We’re always here to help and ensure you have the best learning experience possible.

Wishing you continued success on your journey, and we’re excited to keep learning with you! 🚀

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

One stop Design community

Loved the structure of the courses in IxDF and these resources has been my go-to place for all UX tasks I do in my designing Career. Mad and Rikke have been so kind to solve every query within a day for me and I loved interacting with fellow designers in this community.

27 February 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Kith,

Wow—thank you for your amazing review! We’re beyond happy to hear that IxDF has been your go-to resource throughout your design career.

On behalf of the IxDF team, Mads and I appreciate your kind words! We look forward to seeing you continue to grow and thrive in UX 🙌

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

IDF offer some fantastic courses

IDF offer some fantastic courses. I took some senior management courses in UX UI Design and they have great tips and reminders and the tutors explain things in a very easy to follow format. I would recommend IDF for any level of course. The website is easy to use and the community is superb.

3 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Asif,

We’re grateful for your amazing words! It’s great to know that our platform and community have made a positive impact on your learning experience. This is what drives us every day!

Your recommendation means the world to us, and we look forward to continuing to support you on your UX/UI journey.

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

The perfect ally for a Designer

The perfect ally for a Designer, Product engineer, etc.
All the classes brings lots of information and a dynamic way to learn. I love the design and that each course brings an opportunity to comunicate with the teacher and classmates.
100% recommended

13 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Paola,

Thank you for your fantastic review :-)

Our goal is always to provide dynamic, information-rich learning experiences, and it's great to know that you're enjoying the interactive aspects of our courses.

Connecting with instructors and classmates is also such a valuable part of learning, and we're so thrilled that you’re making the most of it!

Wishing you all the best on your design journey!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

Amazing community and fantastic…

Amazing community and fantastic courses. These courses have broadened my ux knowledge and I use it on a daily basis.

13 March 2024
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Michael,

Thank you for your kind words :-)

It’s fantastic to hear that our courses have expanded your UX knowledge and that you’re applying what you’ve learned every day—that’s exactly what we aim for!

We’re also thrilled that you’re enjoying the IxDF community. Connecting with like-minded designers and professionals can truly make the learning journey even more rewarding.

Wishing you continued success in your UX journey!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

IxDF: Perfect for Career Transition into UX/UI

As a career changer, I was searching for a comprehensive and reliable platform to build my UX/UI design skills. The Interaction Design Foundation (IxDF) has been an absolute game-changer for me. I'm incredibly satisfied with the depth and thoroughness of their courses.
IxDF was the first platform I discovered, and I haven't looked back since. I've been consistently taking their courses and am always impressed by the quality. I eagerly anticipate each new course release and highly recommend IxDF to anyone serious about mastering UX/UI design, especially those transitioning into the field."

12 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Orsolya,

Thank you so much for sharing your experience!

It’s truly rewarding to hear that IxDF has been a game-changer for you as you transition into UX/UI design.

We put a lot of effort into ensuring our courses are both comprehensive and reliable, so knowing that they’ve helped you build your skills is fantastic :-)

It’s also great to hear that you’re consistently taking our courses and looking forward to new releases! We’re always working on expanding our course library, so stay tuned for more exciting content.

Wishing you all the best on your design education journey—you're on an amazing path!

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

All ♡ for IxDF

IxDF is a wonderfully informative platform that helped my roots settle within the realms of design. Thankyou Rikke, Don Norman, Frank Spillers, William Hudson, Alan Dix and all the other instructors for all your work. Your mentorship is an experience to cherish.

11 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Muzna,

Thank you so much for taking the time to share your thoughtful words!

It really means a lot to hear that IxDF has been a positive part of your design journey. Our goal has always been to make high-quality design education accessible, and knowing that it’s had an impact for you is sooo rewarding.

Wishing you all the best as you continue to grow in design! And if you ever need anything, we’re always here.

Best,
Rikke Friis Dam of The Interaction Design Foundation

Rated 5 out of 5 stars

IxDF Sharpened My XR Skills

IxDF has been a great resource for me when I wanted to sharpen my experience research skills. I highly recommend the organization, their courses, and network of professionals they attract.

7 March 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Ned,

Thank you for your kind words and for sharing your experience! I'm so glad to hear that IxDF has helped you sharpen your experience research skills. Our goal is to provide high-quality, practical courses and a strong professional network, so it’s wonderful to know that you’ve found value in both.

If you ever want to dive deeper into any specific topics or connect with more like-minded professionals, we're here to support you. Wishing you all the best on your design education journey!

Warm regards,
Rikke from Interaction Design Foundation (IxDF).

Rated 5 out of 5 stars

Great customer support

Their team was amazing—they took the time to understand my situation and offered a solution that could help me. Thanks for the help :)

27 February 2025
Unprompted review
IxDF - Interaction Design Foundation logo

Reply from IxDF - Interaction Design Foundation

Hi Faye,

Thank you for your kind words!

I’m so happy to hear that our team could support you and find a solution that worked for you. We always strive to provide the best experience for our members, so it means a lot to know we made a difference.

If you ever need anything else or have any questions along your design journey, don’t hesitate to reach out—we’re always here to help!

Wishing you all the best with your design education journey :-)

Warm regards,
Rikke Friis Dam of The Interaction Design Foundation

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