I purchased 8 policies for my international team in October 2025. Customer service at the beginning was quite good. However, since then, there has been an ownership change and now we are not able to g... See more
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I used Insured Nomads for my trip to Portugal and honestly loved the experience. I got their trip protection coverage, which gave me peace of mind knowing I didn’t have to stress if my luggage got... See more
Filling application was a little difficult...phone #, address fields kept bouncing back. Not really clear on me being in Thailand already. Said date of trip...well, I'm already here so just used... See more
Company replied
Making the insurance was really easy but I would expect a brief explanation about what to do incase of... or how exactly the insurance works. the FAQ are not clear enough on those issues. Eventually... See more
Company replied
Company details
About Insured Nomads
Written by the company
Insurance and protection for the modern company and global citizen.
We provide peace of mind through providing protection for the traveler and student, and health insurance for the multinational organization/company while making an impact through our partnership with Not for Sale by providing intervention, rescue, protection and education - empowering vulnerable communities so that the exploitation of humans for trafficking is stopped.Chat with Us
Why become one of the Insured Nomads?
Features & benefits you need:
You get to choose the level of medial/health benefits you want, telemedicine (physician consults & mental health clinicians) included on most plans, Worksploring and Global Nomad Pass membership, and more.
24/7 Global Assistance
Our multilingual emergency response team is always available to you via the in-app button or phone to assist with lost documents, pre-trip questions about locations, and security and safety needs.
Outstanding Claims Service
You are purchasing a service with insurance so our claims team is here to help you and work with the hospitals/clinic and others involved to get you bill paid directly or reimbursement done quickly for claims and travel inconveniences.
Airport Lounge Access
As a health plan member you get unlimited access via Priority Pass.
As a travel insurance member you get access to InstaPass for registered delayed flights.
Award Winning
We have been selected as a two category winner in the Bold Awards (traveltech & insurtech) and a finalist in the prestigious ITIJ Awards.
Protection beyond medical is essential for us and our members. Our plans include telehealth (mental and medical via voice or video, 24/7) and access to airport lounges via InstaPass (travel policies) and Priority Pass (health plans).Global health insurance, travel insurance, travel medical insurance, personal belongings plans and more.
Contact info
120 19th St N, 35203, Birmingham, United States
- (205) 767-0507
- members@insurednomads.com
- insurednomads.com
3.3
Average
194 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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I love the price for pretty good…
I love the price for pretty good coverage. Hopefully I don't have to use it. Like that there is a emergency button as well.
6 January 2024
Reply from Insured Nomads
Thank you! Yes, the emergency button with 24 hour assistance is a very unique feature in our app with medical and security operatives ready to respond to you, even after your policy has ended. Enjoy your trip.
Customer service is responsive and…
Customer service is responsive and helpful, going above and beyond to make sure you feel protected during your travels.
9 January 2024
Unprompted review
Reply from Insured Nomads
We are glad that you have been able to get the help you needed. Whether through email to members@insurednomads.com, chat on our site, or through our app we are here for you.
Really simple process to gain insurance…
Really simple process to gain insurance and a great price
5 January 2024
Reply from Insured Nomads
Thank you for allowing us to serve you and for taking a moment from your day to give us a review of the process and price. Enjoy the journey.
Bad all around
No emails. Cannot create an account. Now I need to file a claim for baggage delay and I can’t access anything. Won’t be purchasing travel insurance here
13 December 2023
Reply from Insured Nomads
We are sorry that you could not create an account. Please email us at members@insurednomads.com We have not located a claim, call, voicemail or chat message from you. Our outreach to you has not gotten a response either. The claims team has not gotten a claim regarding the baggage delay. We hope to hear from you to assist and that the rest of your travels are much easier.
Took care of my insurance needs
Took care of my insurance needs. Looked for the best rates. Best insurance agent by far. Honest and trustworthy
27 December 2023
Unprompted review
Reply from Insured Nomads
Kartik, hi. Wow, love the review and glad we could help.
Nicehave to here
15 December 2023
Unprompted review
Reply from Insured Nomads
We too are glad you have us to protect you if it's needed. Thank you.
Took care of my insurance needs
Took care of my insurance needs. Looked for the best rates. Best insurance agent by far. Honest and trustworthy.
14 December 2023
Unprompted review
Reply from Insured Nomads
We are thankful that you allow us to serve you and provide the coverage you need. Here for you along the way.
Insured Nomads had much higher customer…
Insured Nomads had much higher customer satisfaction ratings that most other travel insurance companies. My primary reason for getting this insurance was for the medical evacuation. I wish that the Cancellation Insurance wasn't an add on with such a steep cost. I didn't get it because my flight expense could be credited if unable to fly.
17 November 2023
Reply from Insured Nomads
Thank you Erica for allowing us to serve you. We hope that you don't need to utilize the policy but can use some of the additional benefits we provide beyond medical for safety, security and wellbeing. Download our app and enjoy your travels. We will send you updates when you cross into new countries with local info and guidance.
I’ve been trying to change my dates for…
I’ve been trying to change my dates for a week. I’ve emailed and called with no response.
22 October 2023
Reply from Insured Nomads
We are so sorry this delayed. It's our understanding all is corrected well before your travel dates now. Please do remember to download our app, utilize the lounge access benefit and have a wonderful trip. Thank you for allowing us to serve you.
Very quick and adequate help!
6 October 2023
Unprompted review
Reply from Insured Nomads
We are so glad we could help. Safe travels.
Easy to understand
4 October 2023
Reply from Insured Nomads
We are so glad we could help and that it was simple, it is our goal.
Thank you, Agent was very helpful
Agent was knowledgeable and able to complete the kob quickly
22 September 2023
Unprompted review
Reply from Insured Nomads
Thank you John. We are pleased to know you were served well. We hope you will add our app and enjoy your lounge access and other benefits. It is an honor to provide you coverage.
Convenient and once connected to an…
Convenient and once connected to an agent, it was fairly fast to get assistance.
12 September 2023
Reply from Insured Nomads
We are so glad you had a great experience. Thank you for letting us know. May your travels be safe and fun.
They were very helpful in answering…
They were very helpful in answering question while buying insurance
8 September 2023
Reply from Insured Nomads
Thank you so very much for letting us know. Safe and wonderful travels for you.
Always great and smooth sailing working…
Always great and smooth sailing working with Insured Nomads.
30 August 2023
Reply from Insured Nomads
Thank you so much for the feedback. We are honored to serve you and the AlabamaGermany Partnership.
Reply from Insured Nomads
Thank you so much for your note! We are grateful that you chose us to provide your coverage and peace of mind.
A new way to think of insurance
Insured Nomads is really the only solution out there for nomads or expats. Working with them is a dream, nothing like the typical insurance experience. From day 1 on, I knew that I can trust them to have my back, something that is VERY much appreciated especially when abroad. I am thankful, to have such great coverage. They really came through for me!
22 August 2023
Unprompted review
Reply from Insured Nomads
It's really good to see that you have had a a great experience and we appreciate you telling us. Remember, many of our benefits stay in place after your trip is over so use the app and continue enjoying your membership.
Fantastic customer service
Fantastic customer service! Jenny helped me with an issue I had and I couldn't be happier!!
24 August 2023
Reply from Insured Nomads
Thank you for sharing with us that you had a fantastic experience. We agree, Jenny is wonderful. Safe travels and remember to use your InstaPass benefit all year long, along with other features in our app.
Your website and enrollment process was…
Your website and enrollment process was very easy and intuitive.
13 August 2023
Reply from Insured Nomads
Thanks Gerry, we are working to make life easier for those who can live and work anywhere. We appreciate you taking a moment to l et us know.
Reply from Insured Nomads
Rose, thank you for taking a moment to give a shout of to kindness to Ryanne. We agree, she is special. Have a wonderful time abroad.
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