Have used Insure and go on past holidays. Their website site is easy to navigate, well laid out and a quote is sent to your email quickly. Insure and go's pricing is very competitive. We go on holi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really easy! Great price for good cover. Simple instructions lead me to use Insure and go. Highly recommend Received all necessary information via email within minutes. Email details everything I... See more
The website was very easy to use to get our online quote. The medical review questions were easy to answer and we were super happy with not being penalised too heavily for our pre-existing conditions.... See more
Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is v... See more
Company details
Written by the company
Award-winning travel insurance provider with over 2 million Aussie travellers covered so far. Quick Online Purchase — 3 Tiers Of Cover Available, Quick & Easy Online Claims Process, 24 hr Emergency Assistance. 3 Cover Levels Available. Cover up to Age of 100. Easy Claims Process!
Contact info
Level 9/35 Clarence Street, 2000, Sydney, Australia
- info@insureandgo.com.au
- insureandgo.com.au
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Always amazing
We have always gone with Insure and Go. It has always been an easy process to obtain the insurance and always tell others about it as well.
10 June 2026
Very helpful and great customer…
Very helpful and great customer service, no issues at all on my most reason trip when needing to make a claim.
3 June 2026
Unprompted review
Cheapest by far!
Ive been fortunate to not need to make a claim whilst travelling, but this company is by far the cheapest with its policies (that i might add are more than adequate for what i needed) everything is very clear on what you are covered for..and both Aussie and overseas phone No’s given to you (just incase)
I will always choose this company for my travel insurance.
7 June 2026
Good product features at competetive price
We had been using a different travel insurance provider on previous trips , but as we're are getting older the premiums were becoming alarmingly costly.
I received quotes from around 6 providors and Insure and Go had the best combination of price, cover and client satisfaction.
4 June 2026
This service makes it really easy
This service makes it really easy to find a reliable company for the services you need
4 June 2026
Excellent experience
Very easy to buy online. Reasonable price and covered all of my pre-existing medical conditions. After few years of great experience, now I am not even checking other insurers.
1 June 2026
Reply from InsureandGo Australia
Hi Robert,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
It was extremely easy to fill out the…
It was extremely easy to fill out the application form. I bought this from Compare the market and even not the cheapest Travel Insurance, was a mid-range on with different grading options.
6 June 2026
Reply from InsureandGo Australia
Hi Tiarnie,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Great coverage with great benefits
Great coverage with great benefits and feel very safe knowing this has me covered if anything were to happen
5 June 2026
Reply from InsureandGo Australia
Hi Hunter,
Thank you for your 5-star review!
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
This is the second time I have used…
This is the second time I have used InsureandGo and will be using again in December.
I find it very easy to navigate the website and the price for what is included is excellent.
I have also recommended InsureandGo to my girlfriend for her recent trip.
4 June 2026
Reply from InsureandGo Australia
Hi Lyn,
Thank you for your continued support and 5-star feedback! We're pleased to hear you’ve found the website easy to navigate and the coverage great value, and we appreciate your recommendation.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
The gentleman I dealt with was very…
The gentleman I dealt with was very knowledgeable, easy to talk to, and very patient. He made the experience of cancelling and redoing my policy's very rewarding knowing I had someone with a wealth of knowledge.
2 June 2026
Reply from InsureandGo Australia
Hi Lisa Jane,
Thank you for your 5-star review! We're delighted to hear our team was able to assist you with patience and expertise, making the process smooth and reassuring.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Always use InsureandGo for my travel…
Always use InsureandGo for my travel insurance. Easy to get a quote, excellent price and easy to make a claim if needed.
1 June 2026
Reply from InsureandGo Australia
Hi Graham,
Thank you for your 5-star review and for your continued support! We're glad to hear you find it easy to get a quote and that the pricing and claims process meet your expectations.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Well I bought a policy but now cannot…
Well I bought a policy but now cannot log into your site ??
1 June 2026
Reply from InsureandGo Australia
Hi Mark,
Thank you for your feedback. We're sorry to hear you're having trouble logging in. If this is still ongoing, please contact us on 1300 401 177 or info@insureandgo.com.au, and our team will be happy to assist.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
I have used insure and go multiple…
I have used insure and go multiple times when I travel. It's comprehensive cover at a good price. I did make a claim and it was a straight forward process. Thumb 👍
31 May 2026
Reply from InsureandGo Australia
Hi Sally,
Thank you for your 5-star feedback! We're pleased to hear you've found our cover comprehensive and that your claims experience was straightforward.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Great price & coverage
With Senior discount even the Gold level is affordable with same coverage as more expensive insurance from others.
31 May 2026
Reply from InsureandGo Australia
Hi there,
Thank you for your 5-star review! We're glad to hear the Senior discount and coverage options provided suited your travel needs.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Japan Travel Insurance
We recently took out travel insurance for our trip to Japan. It was an easy experience to sign up and fill out the paperwork and a fair price.
14 March 2026
Reply from InsureandGo Australia
Hi Mark,
Thank you for your 5-star review! We're pleased to hear the purchase process was easy and that you found the pricing suited your Japan travel plans.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
Previous user of Travel Insurance
The price was Travel Insurance was very competitive, easy to use Website & past experience using them previously is why I keep on coming back. Very easy to deal with when something goes wrong.
28 May 2026
Reply from InsureandGo Australia
Hi Patrick,
Thank you for your continued support and 5-star feedback! We're glad to hear you’ve found our pricing competitive and the website easy to use.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
The website is cumbersome
The website is cumbersome. If you go back you have to start from the beginning which makes it antiquated.
26 May 2026
Reply from InsureandGo Australia
Hi Graham,
Thank you for your feedback. We’re sorry to hear that you found the website experience less straightforward than expected.
We appreciate you taking the time to share this, as insights like this help inform ongoing improvements.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
They were honest and helpful and helped…
They were honest and helpful and helped me get the cover I needed at reasonable price
21 May 2026
Reply from InsureandGo Australia
Hi Brett,
Thank you for your 5-star review! We're pleased to hear our team was able to assist you in finding the right cover suited to your travel needs.
Wishing you all the best as you explore beyond!
Safe travels,
Rachael
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