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Insurancewith Reviews 

13,872
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,443 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently note the exceptionally affordable prices compared to alternative providers, making specialized travel insurance truly accessible for individuals managing serious health conditions. Consumer feedback frequently praises the supportive staff for being exceptionally patient, understanding, and guiding users smoothly through every detailed step of the application process. Some reviewers were not happy with confusing quotation systems, noting that policy prices could fluctuate unexpectedly between different checks. A few other people also felt that speaking with call center representatives was sometimes challenging due to language barriers and unfamiliar accents.

What people talk about most

Price

Users describe positive interactions with price, frequently highlighting that quotes are much cheaper and... See more

Service

Consumers find service to be positive, highlighting how helpful staff provide efficient support and fair... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting helpful advisors who... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the website and application... See more

Customer service

Clients share positive opinions on customer service, highlighting that the support staff is extremely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent they insured my husband when nobody else would, for both our trips to the USA. My husband is as fit as a fiddle after having a stent fitted 10yrs ago, but still the other companies would... See more

Rated 5 out of 5 stars

In May I Struggled to get cover at all after having had lung cancer. InsuranceWith were able to give me a reasonable quote for a single trip which i accepted. Now decided to go abroad again so didn't... See more

Rated 5 out of 5 stars

Easy to find medical conditions that relate to you. Reasonable price compared to other policies. Good to find insurance for transplant patients and not be refused . We have not travelled yet so cannot... See more

Rated 5 out of 5 stars

Hayden was very helpful and clear. Lots of questions due to health issues but dealt with very well.Quote given and accepted in just over 1 hour on phone. Details in email within a couple of hours whi... See more


Company details

  1. Travel Insurance Company
  2. also in
  3. Insurance Agency
  4. Insurance Company

About Insurancewith

Written by the company

At Insurancewith, we believe everyone deserves a holiday. We offer something a bit different. We don’t charge more than we need to on your medical declaration (we don’t think it’s right to make money from your situation) and won’t charge you more than necessary for quality cover. You have the option of chatting through quotes and queries with one of our trained advisors as well as using our online quote system. We are very proud of the service we provide and the savings our customers make. Insurancewith was created to offer people with medical conditions access to affordable travel insurance. All our customer service operatives are fully trained in medical screening, so you can be sure your call will be dealt with in a sensitive and professional manner.

About Us

Written by the company

Affordable travel insurance for people with medical conditions.
We specialise in medical travel cover and our policies are created by people with a personal understanding of both long and short term medical conditions. By working with charities, clinical specialists, and you – our customers – we’re always improving our understanding to create products and services to meet your needs. It’s all part of our efforts to address any of the issues people have when looking for specialist travel insurance.
Awards & Nominations
We are proud of our work, which helps so many customers find suitable travel insurance at an appropriate price. In 2024, we won the Outstanding Services to Customer award at The Broker Innovation Awards. As well as this, in 2024 we are a finalist in the Insurance Times Awards 2024, in the Customer Champion of The Year category. Along with, finalist in the Insurance Choice Awards 2024, for Best Travel Insurance Provider, Customer Service Champion and Treating Customers Fairly Champion. Fiona Macrae, Founder of Insurancewith, was nominated for Women in Insurance Awards, 2024, and we were also a MoneyFacts Finalist, 2024.
Personalised medical screening
We have a specialist person-to-person medical screening for people with more complex medical conditions. Everyone reacts differently to a medical condition and you may not be able to tick all the boxes during an online medical screening, this is where the person-to-person screening comes in. Call us on 0333 005 1066
Featured in the Which? Best Rate Tables
To view the Best Rate Policy tables for travel insurance online please follow the link: https://www.which.co.uk/money/insurance/travel-insurance/travel-insurance-reviews/best-and-worst-travel-insurance-ad1xp1C7eKFR
Charity Donation
When you take out a policy with Insurancewith, we’ll also donate £1 to charities that help support people like our customers every day. We support a number of charities including FACT, YourSimPal and Make 2nds Count to name a few.
Air Doctor Connect
As part of your policy, you also get access to Air Doctor Connect for free, giving you access to over 20,000 doctors in 78 countries. Plus, we’ll waive your excess for outpatient treatment through them!

How we started:

Fiona Macrae

After Fiona Macrae, Insurancewith’s founder, was diagnosed with breast cancer in 2005, she found it almost impossible to get affordable travel insurance. Like anyone else, she was looking forward to a holiday, but sensibly-priced cover seemed out of reach. Insurancewith was created to help people with all kinds of conditions – including cancer, mental health, epilepsy, and many disabilities – get the most suitable cover for your personal needs at a price to suit your budget.

Contact info

  • Suite 12, 20 Churchill Square, ME19 4YU, Kings Hill, West Malling, United Kingdom

  • insurancewith.com

Insurancewith Travel Insurance

Award winning cover starting from under £10 – get your quote today

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.7

All reviews

(13,872)

2,329 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to find medical conditions that…

Easy to find medical conditions that relate to you. Reasonable price compared to other policies. Good to find insurance for transplant patients and not be refused . We have not travelled yet so cannot comment on claims but hopefully will not have to.

18 October 2026
Rated 5 out of 5 stars

Great experience

Unlike others, they took the trouble to take a medical history so that the quote truly reflected the condition. Their attention to the detail really made this easy and the speed of the quite was remarkable

18 October 2026
Rated 5 out of 5 stars

Competitive price

Competitive price. Medical screening not too difficult. Able to hold quote for 30 days for consideration with reminder.

17 October 2026
Rated 5 out of 5 stars

Quality of life.

I started the application on line but hit a problem and phoned. The customer service operative was extremely helpful.
I returned to the online application and completed it. The cost was thoroughly acceptable and will enable me to maintain my wife's quality of life while she suffers from incurable cancer.

17 October 2026
Rated 5 out of 5 stars

Insurance with unique selling point

Been using insurance with since Fiona the founder set it up. The scheduled appointments with staff that are understanding, knowledgeable and empathetic find you the right level of cover and your are not ripped off.

I recently took out insurance with Deborah and she was fantastic, patient with me, listened to me and I took out the policy and that’s USP one to one conversation with customer service who knows there way around the system and in my case the medical conditions we need cover.

I have tried other companies in the past, but they can’t get anywhere near the service provided by insurance with and I think the reason why they are so unique, is because Fiona the founder built the company up based on her experience of Cancer and that has made such a difference as she and her team genuinely connect with that.

I literally don’t think me and my family could have had the holidays we have had without insurance with providing cover us without being charged the extortion prices other companies inflict upon those with complex medical needs.

16 October 2026
Rated 5 out of 5 stars

Hayden was very helpful and clear

Hayden was very helpful and clear. Lots of questions due to health issues but dealt with very well.Quote given and accepted in just over 1 hour on phone. Details in email within a couple of hours which was excellent speed. Just waiting for paper copy in post.
Many thanks for a very efficient service throughout.

16 October 2026

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