Insuranceline Reviews 

It all good here Glenn Murray

Fast and helpful 👌

I felt nervous to start with, but your staff helped me to feel relaxed and confident and did not pressure me at all. I felt like I was speaking to a friend. It really helped as I am not great on the phone with personal calls of that nature. Thankyou very much.

They took over 6 months to pay for my late mothers funeral fund after sending in all document's requested.
My father passed away 10/08/26. It is now 15th October 26 and insuranceline is still requesting more documents after receiving all requested.
Make sure you shop around for the company's that don't make loved one's suffer more.
I also had 4 brothers pass away and all of them had funeral insurance with different company's. The other company's paid all of them within a few days.
Stay away from Insuranceline

Great customer service very happy with my claim staff were helpfully by puting me on the right claim

Recently following my wife passing, I called insurance line. The gentleman who I spoke with was very kind and accommodating. He made things so much easier. Once I sent all the information required I received the payment in 5 days which was great.

The person I spoke to took me through everything and so very helpful

My Husband passed away on the 13/6/2026 insurance line have been magnificent caring and quick to respond, I just wanted to thank them, they even sent flowers above and beyond.

the process was easy17

My experience with Insuranceline was very positive. I enjoyed assisting customers with their enquiries, helping them understand their insurance options, and providing support in a professional and friendly manner. The role allowed me to strengthen my communication, customer service, and problem-solving skills while working in a fast-paced environment.

I also gained valuable experience managing client information accurately, handling administrative tasks, and working collaboratively within a team. One of the most rewarding parts of the experience was being able to build trust with customers and help them feel confident in their decisions.

Overall, my time at Insuranceline helped me grow both personally and professionally, and it reinforced the importance of delivering excellent customer service and maintaining strong attention to detail.

The lady was very helpful and efficient, and solved my problem in reasonably short time.

I had income protection
Because the consultant didn't explain the out of action correctly to me they refused to pay my benefits even though during the phone conversation the consultant said I would be insured and would be paid
They love taking your premiums but when the time comes to pay up they use every excuse not to pay
Wouldn't recommend. My issues started in December 2025
I've been through your dispute team and they can't even admit during the phone call with your consultant in 2019 he has admitted I'm still covered and still get paid
You can call me 0401 025 858

I m happy to find the policy suitable to meet my pocket.

The discussion was so straight forward and easy to understand.

The timing, affordability and ease of use 🤗💞

Easy to speak with some one
Answered all our questions
Extremely friendly .

Yes it was read out really well and was excellent explained about the whole lot and the person was very well spoken

Ash gave me all the information that I needed and was great to deal with