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See what reviewers are saying

Rated 4 out of 5 stars

I placed my order on 29.11.24 and received delivery by EVRI on 16.12.24. I am happy with the product. I would of given 5 stars but dropped one as the seller should specify on the advert that product c... See more

Rated 5 out of 5 stars

I'm really suprise about quality ! That is amazing. Now I have my best memories in one place . For sure I will back for more. I allready make 2 orders and that is not end !

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

Capture Moments, Frame Memories Het leven is mooi. Het zit vol grote en kleine momenten. Samen met familie, vrienden, je huisdier of gewoon met elkaar. Momenten die je voor altijd wil blijven herinneren. Bij Instawall zijn we er, zodat jij deze herinneringen nooit meer hoeft vergeten. Bij ons maak je de mooiste collages in een handomdraai. Laat je fantasie de vrije loop en ga terug naar die onvergetelijke herinneringen. Geniet van het leven en vier de mooie momenten. Iedere dag weer. Wij zijn Instawall en we zijn er speciaal voor jou.


Contact info

4.0

Great

TrustScore 4 out of 5

7K reviews

5-star
4-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 month

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

INSTAWALL…

I placed my order on 29.11.24 and received delivery by EVRI on 16.12.24. I am happy with the product. I would of given 5 stars but dropped one as the seller should specify on the advert that product comes from abroad. But very happy. I would recommend as I have not had any problems. 😀

29 November 2024
Unprompted review
Rated 5 out of 5 stars

I'm really suprise about quality

I'm really suprise about quality ! That is amazing. Now I have my best memories in one place . For sure I will back for more. I allready make 2 orders and that is not end !

28 October 2024
instawall.nl logo

Reply from instawall.nl

What a great thing that we were able to capture your best memories in an Instawall! Thanks for the great review.

Rated 1 out of 5 stars

Payed and never got the order

The already payed order from nearly two months ago never arrived

21 August 2024
instawall.nl logo

Reply from instawall.nl

Guten Morgen Frau Sommerhalder,

es tut uns Leid, dass Ihre Bestellung nicht bei Ihnen angekommen ist.

Ich habe Ihnen heute Morgen bereits eine E-Mail zu diesem Fall gesendet.

Wir bitten Sie auf diese Mail zu antworten, damit wir Ihnen Ihre Bestellung zusenden können, da uns einige Daten zur korrekten Abhandlung gefehlt haben.

Ich bitte nochmals um Entschuldigung.

Mit freundlichem Gruß,
das Instawall Team

Rated 3 out of 5 stars

Poster and wooden support : problem

However, I would like to draw your attention to the problem of the wooden supports that you offer and make a suggestion to you.
They are very practical but your poster templates do not take into account the width of the wooden supports and the posters are cut by at least less 1cm from the printed image. This is misleading.
I am attaching a photo of the poster mounted on the wooden supports as an example. Personally, I would have liked the white margins to remain visible on the poster after mounting the supports (see red arrows)
So, I think that on the ordering site, it seems important (to me) to modify and rectify some things : 2 suggestions
1. Warn the customer that when he choose a wooden support, the image will be cut (the wood covers part of the margin of the image), a piece will always be missing (+/- 1cm)
OR
2. Propose a poster template that adapts when choosing a wood support so that the poster is complete and remains faithful to the client's project

Best regards
B Louis

30 August 2021
Rated 5 out of 5 stars

Better than I could have ever hoped…

Better than I could have ever hoped for. Bright photos beautifully printed onto Aluminium. I ordered 2 XL instawalls and they are just like pieces of art, real Eye catchers when you're in the room. Will be ordering a 3rd one (smaller!)for in the bedroom. Thank you 😊

2 June 2021
Rated 5 out of 5 stars

Very good service

Very good service. The result is amazing and I’ll be definitely getting more!

26 November 2020
instawall.nl logo

Reply from instawall.nl

Hi Agniezka,

Thank you for your review! We are happy to hear that you are satisfied with your Instawall order.

See you soon at the website ;)

Kind regards,
Nathaly from Instawall

Rated 1 out of 5 stars

Order placed on November 21

Order placed on November 21, and still nothing received ...

6 December 2019
Unprompted review
instawall.nl logo

Reply from instawall.nl

Hi Valerie,

Thank you for your message. I'm so sorry to hear that your order still hasn't arrived :(
I've send you an e-mail about this issue.

Friendly greetings,
Michelle from Instawall

Rated 5 out of 5 stars

Nice design

Nice design, excellent quality and fast shipment! Absolutely recommandable!

15 October 2019
Unprompted review
instawall.nl logo

Reply from instawall.nl

Hi Carolin,

Thanks for your message. Nice to hear that you are so enthusiastic about your order! We hope you enjoy your Instawall :)

With best regards,
Michelle from Instawall

Rated 5 out of 5 stars

Fantastic quality and customer service!

22 September 2019
Unprompted review
instawall.nl logo

Reply from instawall.nl

Hi Kevin,

Thank you for your review.
It's very good to hear that you're happy with your Instawall.

We hope you will enjoy it :)

Kinds regards,
Michelle from Instawall

Rated 5 out of 5 stars

Great product and top service!

Very easy to create, I put my order and got it in very few days. So fast delivery and very transparent communication from ordering till delivery. And great product quality. Very happy and I recommend it without hesitation.

23 May 2019
Unprompted review
Rated 5 out of 5 stars

Super cool

Super cool ! I ordered a poster with beautiful photos and offered it as a gift to my boyfriend. He loved it. Now every day we can look at all those inspirational photos i selected. Easy To use. Fast delivery. Will order again ! Great kado tip !

23 August 2018
Unprompted review
Rated 5 out of 5 stars

Amazing product!

Amazing product!
Excellent and user friendly website. Easy to access all your photos from any source.
Quality is incredible!
Packaging and delivery service impeccable.
I highly recommend your site!!

5 July 2018
Unprompted review
Rated 5 out of 5 stars

I ordered a Instawall in acrylic and…

I ordered a Instawall in acrylic and large size. I had a great experience with Instawall and would recommend to anyone who is looking for good service and quality. The ladies who helped me were extremely professional, flexible and helpful. The product was delivered on time and the quality was great.

1 July 2018
Unprompted review

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