I love the fact that I have ink whenever I need it, and I find the price very competative. I would have awarded 5 stars, but the website is full of bugs and keeps crashing when I am trying to access... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This product is still very useful. Even though I do not print as much as I used to do. Now being retired from my previous employment, I enjoy using the print for my hobbies. One being model railway co... See more
My ink supply ran out without the usual dispatch of replacements. One phone call resolved the issue and replacements were dispatched and arrived as promised.
Company replied
a very decent price home printing experience. The best thing I like about the HP printing subscription is the ease and flexibility with which changes to the monthly number of prints can be made for a... See more
Company replied
Company details
Written by the company
Instead of buying cartridges, choose a flexible page-based Instant Ink printing plan. Use of the subscription cartridges, shipping, and recycling are all included in the monthly charge. Manage your account at www.hpinstantink.com/signin
Contact info
https://www.hp.com/support/instantinkcontact, United States
- US 1-855-785-2777 or UK 0207 660 6027
- instantink.hpconnected.com
4.1
Great
26K reviews
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Getting the ink cartridges delivered…
Getting the ink cartridges delivered for free and free return postage for empty cartridges
So easy
7 May 2026
Reply from HP Instant Ink
Hi Nicholas,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Reply from HP Instant Ink
Hi Peter,
To maximize your savings with HP Instant Ink, please choose the page plan that best matches your monthly page volume. We have plans from 10-1500 pages/month. You can log in at www.hpinstantink.com/signin to manage your account.
You can also contact Support for assistance at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
I don't like that the ink don't dry on…
I don't like that the ink don't dry on photo paper I've trued every mak of paper with no results especially the black ink.
7 May 2026
Reply from HP Instant Ink
Hi Gaynor,
Thank you for reaching out. For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
I have been satisfied with the service
7 May 2026
Reply from HP Instant Ink
Hi Maureen,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Free ink started a month ago but only put ink in printer yesterday
Just put my instant ink into the printer last night and then found out they started the free countdown over a month ago? What a con, would not buyy again
5 May 2026
Unprompted review
Reply from HP Instant Ink
Hi Dave,
We are so sorry to hear of your issues with your account. For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Unfair Charges and Failure to Provide Promised Service
When I first signed up, the service was satisfactory. However, shortly after moving within the same area, I went without ink for over three months while monthly subscription fees continued to be deducted from my account. When I raised a complaint, I was told my printer had lost connectivity with their system, but no action was taken to resolve the issue. I paused the subscription for a period and resumed it in January, yet to this day I have not received any ink, and the charges have continued. This amounts to poor service and an unfair, potentially fraudulent practice of taking money from customers without providing the agreed service. People should be aware so as not to fall victim. I received an email on the 20/04/26 saying that my ink will be delivered but till date nothing was delivered and subscription charges deducted in April.
20 April 2026
Unprompted review
Reply from HP Instant Ink
Hi John,
We are so sorry to hear of your issues with your account. For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information, and we will be happy to help.
Thank you,
The HP Instant Ink Team
Think carefully before you sign up for Instant ink
8 weeks ago our HP printer, which has an instant ink account, stopped working. It told us to change cartridges. We did. After 3 hours on the phone to HP we were told our printer head had gone. They offered us a printer for £150. We bought it and I set it up. But it still would not print. We spoke to a computer company whom we trust they couldn't get it to work. Long story short I asked them to collect their printer and refund. To date we are still waiting. Getting in touch with HP is like the krypton factor. Once you do they try to help but I switched the printer on and off so many times I learned the WIFI code off by heart. Their perception is that it can't possibly not work! 2 days ago we bought a canon and I set it up and it's working perfectly. I did not have to contact canon in this process. HP have ignored Emails and sent us 3 emails saying our case is closed! Think very carefully before you buy or sign up to instant ink the after sales service is poor.
6 May 2026
Unprompted review
Reply from HP Instant Ink
Hi Androulla,
We are so sorry to hear of your issues with your printer. For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information, and we will be happy to help.
Thank you,
The HP Instant Ink Team
These printers are so unreliable
These printers are so unreliable. Stop working shortly after using them. Avoid HP if you can.
5 May 2026
Unprompted review
Reply from HP Instant Ink
Hi Antonio,
We are so sorry to hear of your issues with your printer. For assistance, please contact HP Instant Ink Support at 0207 660 6027, Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information, and we will be happy to help.
Thank you,
The HP Instant Ink Team
This is a Scam
Totally not worth it they charged me $400 for two months and it is a scam. Their customer service will not even discuss refund. When i realized that it was a scam i was already $400 in. i have since cancelled my subcription. Do not fall for this trap
4 May 2026
Unprompted review
Reply from HP Instant Ink
Hi John,
We are so sorry to hear of your issues with your account. For assistance, please contact HP Instant Ink Support at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time or respond to our request for more information.
Thank you,
The HP Instant Ink Team
Not Worth It At All
I paid $34.95 a month for 700. I don't print that much, so I accumulated 2100 rollover pages. This created a backlog of ink cartridges on my shelf, along with 4 months of no ink deliveries. When I called to cancel, I was told the ink I had would no longer work with the printer. I paid for a service but didn't use it, and the ink I purchased under that subscription would be useless. When asking for a refund, they said they "didn't have the capability". I don't believe that at all and told so.
4 May 2026
Unprompted review
Reply from HP Instant Ink
Hi Craig,
Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change.
If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function.
We're happy to help at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. You can also respond to our request for more information.
Thank you,
The HP Instant Ink Team
I've had an Instant Ink subscription…
I've had an Instant Ink subscription for a few years. I recently had a couple of events that I was going to need to do a lot of printing. I wasn't going to be able to wait for HP to ship ink when I ran low at one of the events, so I ordered additional ink (THROUGH MY HP ACCOUNT) as back up. Because I went over my normal monthly allotment with the additional ink that I purchased in advance, HP STILL charged me an additional $54, and refused to refund the charge. So, I cancelled my subscription, and I will be shopping for a new printer so I never have to give another dime to this company.
4 May 2026
Unprompted review
Reply from HP Instant Ink
Hi Stephan,
Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change.
If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function.
We're happy to help at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. You can also respond to our request for more information.
Thank you,
The HP Instant Ink Team
Great Service I'm so happy about it
Great Service I'm so happy about it
29 April 2026
Unprompted review
Reply from HP Instant Ink
Hi Vail,
We appreciate your feedback. For assistance with your printer or account, please contact HP Instant Ink Support at 01 85 14 82 27 (choose the Instant Ink option) Monday through Friday 08:30 to 18:00 and Saturday 10:00 to 17:00.
Thank you,
The HP Instant Ink Team
Unethical Environmentally damaging policy
Absolutely disgusted! Bought an HP printer and signed up to the free instant ink trial period. The subscription service was not suitable for us so I cancelled before the end of the trial period having been sent one ink cartridge. Once I had cancelled it, the still full and functioning ink cartridge would not work without the subscription and I was forced to remove and throw away a perfectly usable full ink cartridge and replace it. The unnecessary waste and disposable of plastics and chemicals caused by this selfish, money grabbing policy is unforgivable and the environmental impact must be huge. I emailed HP twice to ask them to confirm this is their policy and they did not respond at all. I would have paid for the ink cartridge and kept it rather than throw away a perfectly usable product but this was not an option. Appalling, unethical policy and completely ignored my attempts to discuss it with them!!
23 January 2026
Unprompted review
Reply from HP Instant Ink
Hi Mrs Seller,
Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change.
If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function.
We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information.
Thank you,
The HP Instant Ink Team
After many years of using HP printers…
After many years of using HP printers and instant ink I've finally given up and bought a printer and ink contract from a different company. Have aways liked their print quality. However too many problems with broadband connections because of instant ink contract conditions. Whereas I could always get the printer to work by removing and then reinstall I the printer, hp now expects you to cancel your instant ink contract and presumably then sign up again. In any event the printer would not connect. Also be aware that once you sign up for instant ink you cannot then use it as a standalone printer. Have recently spent about two days trying to get my hp printer to work following hp instructions. Just not worth the hassle. They also expect you to return any inks purchased through the contract and not yet used. They tell you it's some sort of rental, what a load of semantics, I have certainly paid for the cartridges I simply do not print that much. Also keeping the printer on does cost, my problem was if the printer got turned off or there was an interruption in the power supply it was a nightmare to get it connected again. Just appalling how this is legal is beyond me, certainly restricts trade for me but I understand when this has been challenged the courts have ruled in favour of hp.
2 May 2026
Unprompted review
Reply from HP Instant Ink
Hi Mr Matthews,
Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change.
If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function.
We're happy to help at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00. You can also respond to our request for more information.
Thank you,
The HP Instant Ink Team
Print off all our needs at any time…
Print off all our needs at any time from anywhere can’t fault it
30 April 2026
Reply from HP Instant Ink
Hi Gary,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
evil overlord syndrome.
hp says i'm not buying their cartridges, even though i paid for them. i canceled the instant ink program because i don't use the printer often enough to justify the cost. however, i didn't know i wouldn't be able to use the cartridges i'd already paid for--because they're leased, not purchased. this is a shitty con job. from now on i'll buy cartridges on amazon and pray for a dip in hp's stock price.
1 May 2026
Unprompted review
Reply from HP Instant Ink
Hi Steve,
Thank you for your feedback. Instant Ink is a subscription printing plan, not a cartridge purchasing service. Many page plans are available to suit any level of printing, so your page plan can be adjusted as your printing needs change.
If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer in order to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function.
We're happy to help at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. You can also respond to our request for more information.
Thank you,
The HP Instant Ink Team
Site easy to use
Site easy to use. Don't have to think about running out of ink and choice of payment plans.
30 April 2026
Reply from HP Instant Ink
Hi Susan,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
IF I could give negative stars
IF I could give negative stars, that's more fitting for these scammers. What a joke this program is! You get charged over and over and over. When you cancel, the ink YOU PAID FOR no longer works. They cut you off. They had sent me 2 ink cartridges which I asked to return after cancelling their scam. It took almost a month to get an answer from these crooks. I wouldn't take even anything FREE from this joke of a company.
1 May 2025
Unprompted review
Reply from HP Instant Ink
Hi Lori,
Thank you for your feedback. Instant Ink is a printing plan, not a cartridge purchasing service. If you cancel, the Instant Ink cartridges will stop working at the end of your final billing cycle, and you will be billed for your final payment. At that time, you can insert store-bought HP cartridges from your preferred retailer to keep printing. The printer itself is unaffected by the subscription cancellation but, if still installed, the Instant Ink subscription cartridges will not function.
We're happy to help at 1-855-785-2777, Monday through Friday from 9:00 AM to 9:00 PM, or on Saturday or Sunday from 9:00 AM to 6:00 PM Eastern time. You can also respond to our request for more information.
Thank you,
The HP Instant Ink Team
Very reliable
I have used hp instant ink for many years and it all works great. Usually a very reliable system. I have only had one minor problem in all the years. Obviously the main benefit is not running out of ink! If you lose your internet connection, hp are very quick to notify you. I would thoroughly recommend hp instant ink
30 April 2026
Reply from HP Instant Ink
Hi John,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
Reply from HP Instant Ink
Hi Colin,
Thank you so much for your kind review. For assistance with your printer or account, please contact HP Instant Ink Support at 0207 660 6027 (choose the Instant Ink option) Monday through Friday 08:00 to 18:00 and Saturday/Sunday 10:00 to 18:00.
Thank you,
The HP Instant Ink Team
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