Outstanding customer service from Nathan. He explained the product we were purchasing in great depth and could answer any question we asked him. He made us feel confident in the product and... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Absolutely top notch service, I am very happy indeed. Friendly and knowledgeable guys turned up on the dot and did a marvellous job. I've replaced two FTTC connections with one Starlink powered networ... See more
Company replied
We’ve had major problems with internet due to building faults with our home (wires buried under our house inaccessible or trapped by the ducts having collapsed). Install Pros quickly set everything up... See more
Company replied
From the first phone call to the installation process today I could not find fault with the company in anyway. Jason and Joe who carried out the work need a special mention for being so smart, efficie... See more
Company replied
Company details
- Satellite Communication Service
- Home Automation Company
- Home Cinema Installation
- Internet Provider
- Internet Service Provider
- Security System Installer
About Install Pros
Written by the company
Install Pros - Satellite Broadband, Smart Home & Connectivity Experts
Install Pros is a UK-wide installation and integration specialist transforming how homes and businesses stay connected. From rural broadband and smart home automation to secure networking and entertainment systems, we provide a complete service built around quality, reliability and lasting performance.
Our team delivers professional Starlink installations, advanced network setups, bespoke golf simulators, CCTV systems and smart home control solutions. We work across residential, commercial, marine and mobile environments, giving customers fast connectivity and modern comfort wherever they are located.
Every project begins with a detailed consultation and professional site survey. Our engineers take pride in discreet cable routing, tidy installations and robust setup that looks as good as it performs. Whether upgrading existing systems or starting from scratch, we make the process simple and stress-free.
We’re passionate about technology that improves everyday living — from mesh Wi-Fi coverage and voice-activated lighting to intelligent climate control and advanced security monitoring. Our approach is always personal, combining technical expertise with friendly, trustworthy service.
Why choose us
• Professional surveys, discreet mounts & weatherproof cabling
• Mesh Wi-Fi, hard-wired ethernet & network optimisation
• Smart lighting, climate control, voice/app integrations & scenes
• CCTV, doorbell cams, sensors & remote monitoring setup
• Design, build & calibration of golf simulators (screens, enclosures, turf, launch monitors)
• UK coverage with friendly engineers and free aftercare
Our reviews
Rated Excellent (4.8/5) on Trustpilot — read what customers say:
uk.trustpilot.com/review/installpros.co.uk
Our reputation has been built on consistent five-star feedback, transparent pricing and reliable communication. Customers often comment on our professionalism, tidy workmanship and the noticeable performance boost their systems deliver after installation.
Watch our short video
https://youtu.be/nBsvd0cRUEQ?si=rvUSkEw6mRdx5rXG
Get in touch
Tel: 020 3397 7003
Email: admin@installpros.co.uk
Web: installpros.co.uk
Quick actions
Get a Starlink Install Quote
Chat on WhatsApp
Visit our Website
We are independent installers of Starlink™ and have no affiliation with Starlink™.
Install Pros® is a registered trade mark of InstallPros Group Ltd (UK). Company No. 14896859 · VAT GB456635174 · Rotunda Buildings, Montpellier Exchange, Cheltenham, GL50 1SX.
From Installation to Aftercare - We Do It All, Properly.
Written by the company
- When Quality Matters - Choose Install Pros
- At Install Pros, we deliver more than just installations - we deliver complete solutions. From Starlink broadband setup to plumbing, heating, and renewable energy systems, every job is carried out to the highest standard and backed by our free aftercare guarantee. Our team of certified professionals ensures every system is installed safely, efficiently, and ready to perform. And unlike many, our service doesn’t end when the job’s done - we stay on hand to keep everything running smoothly. Whatever your project, choose the team that does it right, supports you after, and always answers the phone. That’s the Install Pros way.
In a world when speaking to a human is considered a premium - we're here.
24/7 Human Support
At Install Pros, real people still answer the phone.
We don’t hide behind automated messages or ticket systems - we believe good service starts and ends with human connection.
Every customer we serve is backed by our free aftercare guarantee. That means if you ever need support, advice, or a follow-up visit, we’ll be there - quickly, professionally, and without hidden costs.
Whether it’s a Starlink installation, a system check, or help with your setup, our friendly UK team is always ready to help.
Because when we say we’re here for you, we truly mean it.
Contact info
Rotunda Building, GL50 1SX, Cheltenham, United Kingdom
- 020 3397 7003
- support@installpros.co.uk
- installpros.co.uk
"Service that goes beyond installation"
4.8
Excellent
241 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
10/10
Fantastic communication from this company. Always replied to my questions straight away easily on WhatsApp.
Easy booking for installation which was speedy on the day.
Certainly recommend!
4 April 2026
Unprompted review
Reply from Install Pros
Thank you for your wonderful feedback! We’re so pleased you had a great experience with us. It’s fantastic to hear that our communication, especially via WhatsApp, was quick and helpful, and that your Starlink Installation was booked easily and carried out efficiently on the day. We always aim to make the process smooth and reliable from start to finish. If you ever need any further assistance or aftercare support, please don’t hesitate to reach out, we’re always here to help.
Brilliant service from the very first…
Brilliant service from the very first contact, great communication and would definitely recommend A++++
4 April 2026
Reply from Install Pros
Thank you for such a fantastic review, we really appreciate your support! It’s wonderful to hear that you were happy from the very first contact and that the communication throughout your Starlink Installation met your expectations. Recommendations like yours mean a great deal to our team and reinforce our commitment to quality and reliability. If you ever need anything in the future, we’re always here to help and provide ongoing support.
Excellent service and all up and…
Excellent service and all up and running in no time. Very pleased with it.
31 March 2026
Reply from Install Pros
Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience. It’s great to hear that your Starlink installation was completed quickly and that everything is running smoothly for you. Providing efficient, reliable service is something we take pride in, so your comments mean a lot to the team. If you ever need any support or aftercare, please don’t hesitate to reach out, we’re always here to help.
Fabulous experience
Fabulous experience.
Ordered Starlink on Monday for my business premises on a residential tarrif.
Site was surveyed on Tuesday and the install was completed on Wednesday of the same week.
1 April 2026
Reply from Install Pros
Thank you for sharing your experience and for trusting us with your Starlink Installation. It’s great to hear how smoothly everything came together within just a few days, especially for your business setup. We always aim to keep things efficient without compromising on quality or reliability, so your feedback means a lot. If you need any support down the line, we’re always here and happy to help.
Excellent service throughout
Excellent service throughout. All set up and working within an hour. I’m very pleased indeed 👍
31 March 2026
Unprompted review
Reply from Install Pros
Thank you so much for your kind words and for choosing us for your Starlink installation. We’re really pleased to hear everything is up and running smoothly and that you’re happy with the service provided. Delivering a reliable setup with a focus on quality and trust is always our goal. If you ever need any support or aftercare, please don’t hesitate to reach out—we’re always here to help.
From the outset applying for the…
From the outset applying for the install was super efficient and very friendly along with all the information we needed.
The install was set to our preference and all was done to a high standard.
The whole experience could not of been better.
Would recommend to anyone.
Thanks to all cocerned
27 March 2026
Reply from Install Pros
Thank you for your thoughtful feedback, we really appreciate you taking the time to share your experience. It’s great to hear that the whole process, from your initial enquiry through to the Starlink installation, was smooth, friendly, and tailored to your preferences. We’re proud to deliver a high standard of workmanship along with clear communication and reliable service. Your recommendation means a lot to the team, and we’re always here should you need any further support or aftercare.
Highly recommend installation service
Chris did a fantastic job installing our Starlink and giving professional advice post installation to connect our Sonos speakers, after Sonos support wasn’t able to get the system to connect. Highly recommended!
13 March 2026
Unprompted review
Reply from Install Pros
Thank you so much for your kind words and for taking the time to share your experience Werner. We’re really pleased to hear that Chris provided such a high standard of service during your Starlink installation and was able to step in where Sonos support couldn’t, getting everything connected smoothly. Delivering reliable solutions and helpful aftercare is something we take great pride in. Your recommendation means a lot to us, and we’re always here if you need any further support in the future.
Reply from Install Pros
Hi Linda...We’re really pleased to hear that our engineer provided a great experience and got all your devices set up smoothly alongside your Starlink installation. Delivering reliable service and making things easy for our customers is always our priority. If you ever need any further support or aftercare, we’re always here to help.
Reply from Install Pros
Hi Richard, thank you for your kind feedback, we really appreciate you taking the time to share your experience. It’s great to hear that you found our team prompt, friendly, and efficient throughout your Starlink Installation. We take pride in delivering a reliable service you can trust from start to finish. If you ever need any further support or aftercare, we’re always here to help.
Thanks
The support and help was great. I have nothing but great appreciation for the information and kindness I received and I was kept informed during the day about what was going on Thanks again
24 March 2026
Unprompted review
Reply from Install Pros
Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear that you felt well supported and kept informed throughout your Starlink Installation, as clear communication and reliability are very important to us. It’s great to know our team’s approach made a positive difference on the day. We truly appreciate your trust in us, and please remember we’re always here if you need any further support or aftercare.
Ben was a polite chap
Ben was a polite chap, got on with the works with no fuss at all.
Gave full explanation to my IT guy
17 March 2026
Reply from Install Pros
Thank you for your kind words, we really appreciate you taking the time to share your experience. It’s great to hear that Ben carried out your Starlink Installation professionally, kept everything straightforward, and made sure your IT contact had a full explanation as well. We pride ourselves on delivering quality work with trust, reliability, and strong aftercare, so your feedback means a lot. Should you ever need any further support, we’re always here to help.
Reply from Install Pros
Thank you so much for your kind words…we really appreciate you taking the time to share your experience. It’s great to hear that you found our team friendly, efficient, and helpful throughout your Starlink Installation. We take pride in delivering a reliable service our customers can trust from start to finish. If you ever need any further assistance or aftercare support, we’re always here to help.
Highly polished service
Initial contact very detailed. Very quick to arrange appointment and installation very professional and helpful
17 March 2026
Reply from Install Pros
Thank you so much for your kind feedback. We’re really pleased to hear that your initial contact was thorough and that arranging your Starlink Installation was quick and straightforward. It’s great to know our team delivered a professional and helpful service throughout the process. If you ever need any further support or aftercare, we’re always here to help and ensure everything continues to run smoothly.
Sorted quickly and efficiently and all…
Sorted quickly and efficiently and all setup pain free unlike BT who were a nightmare. Highly recommend them.
17 March 2026
Reply from Install Pros
Thank you so much for your recommendation. We’re really pleased to hear your Starlink Installation was sorted quickly, efficiently, and without any hassle. Providing a reliable service with quality workmanship and support you can trust is exactly what we aim for, and it means a lot to know we made the setup process pain free for you. We’re always here for any aftercare or support you may need - you didn’t have a dedicated account manager at your existing ISP - but you do at InstallPros.
Reply from Install Pros
Thank you for the great feedback. We’re pleased your Starlink Installation was handled quickly and that everything was explained clearly from start to finish. Helpful, straightforward service is exactly what we aim for, and it’s good to know that came across. We’re always here if you need any support after the install.
Great service
Great service, initial enquiry sent 3pm on a Sunday and by 5pm the installation was booked. Engineer turned up as promised, was professional, knowledgeable, and took account of the particular challenges with an old property in a conservation area. Also installed mesh Wi-Fi throughout the property, delighted with the results. Would recommend without hesitation.
20 March 2026
Reply from Install Pros
Thank you for taking the time to share this, especially noting how quickly everything moved from your Sunday enquiry to a confirmed Starlink Installation the same afternoon. We’re really glad our engineer could work around the constraints of your conservation property and still deliver a clean, reliable setup. It’s great to hear the mesh Wi-Fi has improved coverage across the whole home. We appreciate your recommendation and are always on hand if you need any ongoing support or aftercare.
Tech knowledge and support is superb
I had a technical issue call with Install Pros, they were able to identify the fault and suggest solution. I cannot fault their friendly manner and technical know-how. Highly recommended
19 March 2026
Unprompted review
Reply from Install Pros
Thank you for your kind words and for highlighting your experience with our technical support. We’re really glad our team could identify the broadband issue quickly and provide a clear solution while maintaining a friendly and knowledgeable approach. Delivering reliable service and support is at the heart of what we do, and your recommendation means a great deal. If you need any further assistance, whether it’s broadband or Starlink installation support, we’re always here to help.
First class service provided by nice
First class service provided by nice, reliable technicians. I now have true high-speed internet in my home for the very first time. Highly recommended.
18 March 2026
Reply from Install Pros
Thank you so much for your kind words. We’re thrilled to hear our reliable technicians provided a first class experience and that your Starlink Installation has brought true high-speed internet to your home for the first time. Your recommendation means a great deal to us, and it’s fantastic to know our focus on quality, trust, and dependable service came through. We’re always here for any ongoing support or aftercare you may need.
Reply from Install Pros
Thank you so much for your kind words! We’re really pleased to hear you found our team efficient, friendly, and helpful throughout your Starlink installation. Providing a smooth and reliable service is at the heart of what we do, so your feedback means a lot. If you ever need any further support or aftercare, we’re always here to help.
If carlseburg did an installation…
If carlseburg did an installation company this is what it would be like, first class
6 March 2026
Reply from Install Pros
Hi Joseph, thank you for the fantastic feedback - we really feel we're playing in the big leagues now with that accolade; hearing that our work feels “first class” means a lot to the team. Providing a smooth, professional Starlink Installation experience is exactly what we aim for on every job, and it’s great to know that came across. If you ever need any help or have questions in the future, we’re always here and happy to support you. Thanks again for choosing us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.