Instacoins Group Reviews 168

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Sarah is a very professional & friendly agent, most helpful too. She patiently answered all my questions knowledgeably & to satisfaction! And very prompt too--as she has sent the email to help with... See more

Rated 5 out of 5 stars

I was very ignorant about crypto. I have tried 6 different crypto exchanges....their customer service was bad to off the chart terrible. Instacoins's customer service is absolutely fantastic. I hav... See more

Rated 5 out of 5 stars

The individuals whom provide the customer care are caring and patient. They make you feel special and important on a personal level. It’s difficult to explain it to put into words but I’ll try. This... See more

Rated 1 out of 5 stars

Useless service. Go through all the steps of the registration process. Including personal information and private information like income and expenses. Try to fund my account and get a email to say th... See more

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Company details

  1. Cryptocurrency Service

Written by the company

Established in 2018, Instacoins is a regulated digital currency provider specializing in the sale and transfer of the cryptocurrency, Bitcoin. Our vision is to create effortless access to digital currency for people from all walks of life. Whether an experienced blockchain expert or a complete beginner, our fast, easy-to-use and secure system will assist you in opening your financial world up to the currency of the future. With one of the most intuitive platforms available, you can purchase Bitcoin using a credit/debit card or bank wire within only a few minutes.


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4.4

Excellent

TrustScore 4.5 out of 5

168 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

A place to buy bitcoin securely through…

A place to buy bitcoin securely through my experience. It's very key when buying any type of crypto to actually own it in your own wallet rather than holding it on an exchange.

With instacoins, when btc is purchased, it is passed to your personal wallet to use as you wish. Transactions can be small, you can purchase any amount of btc quickly and safely.

25 August 2022
Unprompted review
Rated 5 out of 5 stars

Great customer support

I needed some help with a transfer for a brokerage deposit. I couldn't figure it out so I opened up a chat box and Lester was able to help me get it resolved in less than a minute. So nice to work with a company that has good support :)

21 July 2022
Unprompted review
Rated 5 out of 5 stars

When I opened the chat

When I opened the chat, Brandon was immediately there to respond & explained the process on how to proceed in a calm & understandable way. Clear & concise and even forthcoming as he anticipated any possible issues down the line concerning the wire transfer.
I am highly satisfied.

11 July 2022
Unprompted review
Rated 5 out of 5 stars

Best Place To Buy Bitcoin

I have e used a few sites in the past to buy Bitcoin but I like it how this is just for Bitcoin buying and it's easy and Safe to use. Would definitely recommend them and I will only use these now

5 July 2022
Unprompted review
Rated 5 out of 5 stars

I have been using many different sites…

I have been using many different sites and services in order to buy my Bitcoin all the way back to the times of person to person. Not many places have been as easy as it is with Instacoins. Deffo worth a go if you just need a simple and quick way to buy coins at any time.

25 June 2022
Unprompted review
Rated 5 out of 5 stars

Safe and easy way to buy bitcoin using…

Safe and easy way to buy bitcoin using your debit card .
Initially when I was a Crypto newbie I felt lost when singing up to exchanges.
Instacoins made the process a whole lot simpler and you get added protection that a lot of exchanges don't offer

20 June 2022
Unprompted review
Rated 5 out of 5 stars

Been using this site for a few months…

Been using this site for a few months now. Found it useful to take a small amount of my monthly pay check to buy Bitcoin. With the KYC and 2FA process feels safe and secure being able to use my bank card. I use Bitcoin for lots of different things at the moment and good to find a site where I can purchase them as and when I need to. Keep up the good work.

16 June 2022
Unprompted review

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