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Inspirations Paint Reviews 

4,715
•
TrustScore 5 out of 5

4.8

Home Improvement Store
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Review summary

Created with AI, based on recent reviews

Looking at 206 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the outstanding service and friendly atmosphere. Consumers frequently mention that the staff possess exceptional product knowledge, offering patient guidance and helpful advice for various home improvement projects. People appreciate the willingness of employees to go out of their way, even carrying heavy paint tins directly to vehicles. However, some customers also noted receiving disappointing service, mentioning unhelpful interactions, long waiting times, and a lack of staff attentiveness during store visits. A few other people also felt that incorrect product recommendations, poor color matching, and unhelpful responses created stressful and frustrating experiences.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting their exceptional product knowledge and... See more

Service

Consumers find service to be exceptionally positive, praising staff for being friendly, prompt, and... See more

Product

Reviewers highlight positive aspects of product quality, noting excellent colour matching and a wide range of... See more

Customer service

Users describe positive interactions with customer_service, noting that nothing is too much trouble and staff... See more

Quality

Clients share satisfaction regarding quality, frequently praising the precision of the colour matching for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Went in with My bathroom sink door frame after a lil dye incident that didn't want to come away. After explaining my incident to the gladstone team, they gave me the closet paint match in a small... See more

Rated 5 out of 5 stars

What a great experiece shopping at this paint shop. A lovely young woman served me the first day and an equally pleasant and chatty young man served me a few days later. A very good product knowledge... See more

Rated 5 out of 5 stars

everyone at the store was extremely helpful and very friendly which made for a very pleasant visit. nothing was too much trouble, and they were able to answer all my questions and concerns. I would no... See more

Rated 5 out of 5 stars

I was served by a friendly lady who was actually a colour consultant. She was extremely helpful and knowledgeable. I accepted her advice and suggestions. I am very happy with what I purchased... See more

Popular products

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Dulux Sample Pot Vivid White 250ml

Dulux Sample Pot Vivid White 250ml

TrustScore 5 out of 5

4.8

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Dulux Aquanamel Gloss Vivid White 4L

Dulux Aquanamel Gloss Vivid White 4L

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Dulux Weathershield Low Sheen Vivid White 4L

Dulux Weathershield Low Sheen Vivid White 4L

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Dulux Aquanamel Semi Gloss Vivid White 4L

Dulux Aquanamel Semi Gloss Vivid White 4L

TrustScore 5 out of 5

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Dulux 1Step Prep Water Based Primer, Sealer & Undercoat 4L

Dulux 1Step Prep Water Based Primer, Sealer & Undercoat 4L

TrustScore 4.5 out of 5

4.5

(6)

Spitfire Green Masking Tape 36mm x 50m

Spitfire Green Masking Tape 36mm x 50m

TrustScore 4 out of 5

4.2

(5)

Maverick Mini Roller Kit 100mm

Maverick Mini Roller Kit 100mm

TrustScore 4.5 out of 5

4.3

(4)

Dulux Avista Exposed Aggregate Sealer 20L

Dulux Avista Exposed Aggregate Sealer 20L

TrustScore 5 out of 5

4.8

(4)

Dulux Precision Maximum Strength Adhesion Primer 1L

Dulux Precision Maximum Strength Adhesion Primer 1L

TrustScore 5 out of 5

4.8

(4)

Spitfire Green Masking Tape 24mm x 50m

Spitfire Green Masking Tape 24mm x 50m

TrustScore 5 out of 5

5

(4)

Company details

  1. Home Improvement Store
  2. Building Materials Store
  3. Paint Store

Written by the company

2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(4,715)

207 reviews in the last 12 months

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