I’m from the Uk and paints are named differently to here in Australia, I explained this to the young man serving me and he couldn’t have been more helpful . He also mixed the colour I required ( a UK... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The paint I wanted was available. It was immediately prepared and the tins of paint wheeled to my waiting car. The process could not have been easier.
We were served by the manager. She was extremely personable and took the time to explain everything to us even though we weren’t making a large purchase. Her insight and experience resulted in us leav... See more
Excellent customer service, very professional and staff care about one's project (what's being painted). I was also very impressed with price of products , it was more economical to buy everything in... See more
Company details
Written by the company
2hr Click & Collect from 130 paint stores nationwide. Expert paint and colour advice. Dulux Approved Specialists. Free paint tinting and colour matching.
Contact info
10 Danbulan St, 4878, Smithfield, QLD, Australia
- (07) 4038 3661
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
The paint I wanted was available. It was immediately prepared and the tins of paint wheeled to my waiting car. The process could not have been easier.
Fantastic service
Fantastic service, the guys were really helpful and genuinely interested in the
Project.
Very good see you soon
Paint matching
I’m from the Uk and paints are named differently to here in Australia, I explained this to the young man serving me and he couldn’t have been more helpful . He also mixed the colour I required ( a UK colour ) and it is a perfect match . Very helpful and polite , will always go there to purchase any other decorating needs
Excellent service
We were served by the manager. She was extremely personable and took the time to explain everything to us even though we weren’t making a large purchase. Her insight and experience resulted in us leaving with the right products at the right price and guaranteed our return business.
Great service and advice
Very helpful and friendly advice and good quality paint and accessories
Excellent customer service
Excellent customer service, very professional and staff care about one's project (what's being painted). I was also very impressed with price of products , it was more economical to buy everything in store then going to a major hardware store.
I'll be a return customer for sure.
The staff are totally to be trusted
The staff are great - i totally trust what they advise.
The products( Dulux) is excellent - hav eused it most of my life and anytime we change - we always regret it.
The staff have great product knowledge
The staff have great product knowledge, they’re courteous and helpful, you get old school service. I’m a builder and a lot of professional painters I know are using this store.
I ordered online and followed up with a…
I ordered online and followed up with a phone call to arrange delivery instead of pickup. The order was delivered the same day to my door. The process was seamless.
Upon arrival and unsure what colour of…Two old Pensioners
Upon arrival and unsure what colour of internal bathroom paint and how much we needed, we were approached by a gentleman who offered to help us. He was polite, spoke with good knowledge and understanding of our uncertainty. We bought only 2litres and a roller. It had No barring on this small purchase. We were happy with the service and the result. Thank you Inspiration Paint Smithfield.
Good service from a local business
Good service from a local business. Fast & friendly service and a good range of quality paint and equipment. I only call in for bits and pieces but they always help me out and I can understand why so many Professional Painters shop here.
Great customer service
Aaron was very helpful and offered great advice on my painting project. He is very knowledgeable and friendly.
The project is going well and I highly recommend visiting this store for great customer service and knowledgeable staff.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







