Joseph lovejoy was not only a delight to speak to but the only person to seem to understand the questions we wanted answering. We were so relieved when we called back and got him again as honestly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am pleased to inform you that I spoke with a gentleman called Simon. Who is so kind, diligent, patient, helpful and professional in assisted me to get a quote of insurance for Amazonflex and make... See more
Company replied
I loved haven my policy with INSHUR company it’s being three years that I have my policy with INSHUR company which is most great service and helpful service they provide thank you for given me a poli... See more
Company replied
I recently took out private hire insurance with INSHUR and the service was excellent. Patrick Hill helped me throughout and was professional, knowledgeable, and very easy to deal with. He took the t... See more
Company replied
Company details
About INSHUR
Written by the company
Explore our online commercial motor insurance
For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!
Manage your Insurance
Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.
Contact us
Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.
Why INSHUR?
Get on the road faster when you buy with us
Instant cover
Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!
24/7 access
Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.
Tailored to your needs
Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.
Contact info
United Kingdom
- help@inshur.com
- inshur.com
4.3
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from INSHUR
Hello Sahin
We’re delighted to hear you had a positive experience with us!
Your feedback is greatly appreciated
Thank you for choosing INSHUR.
Thank you very much for your time and…
Thank you very much for your time and to give me opportunity for Ensure company to do insurance my motorbike. Thank you very much. I am so happy
20 April 2026
Reply from INSHUR
Hello Saeed
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Reply from INSHUR
Hello Al Noor Ali
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Without any reason or contact the…
Without any reason or contact the policy has been cancelled.
Why ‼️1
14 April 2026
Reply from INSHUR
Hello Baby Jacob
Thank you for taking the time to leave a review. We take our customer's feedback very seriously to help us continuously improve our products and services.
We would like to reach out and invite you to provide us with further details so we can address your feedback.
Please email us at help@inshur.com (mailto:help@inshur.com) to help us resolve your issue.
Excellent service.
Joe was excellent with his services. He was very helpful with my renewal and was very professional about everything.
Thanks again.
20 April 2026
Reply from INSHUR
Hello Scott
Thank you for leaving us a great review.
We're glad you're happy with the service your received and we'll ve sure to pass on your comments to Joe
Have a great day !
Reply from INSHUR
Hi
Thank you for leaving us a review.
Have a good day!
brave enough
17 April 2026
Reply from INSHUR
Hello Olga Bruma
Thank you for taking the time to leave us a review.
It's great to hear you're happy with the service you received.
Have a wonderful day
Reply from INSHUR
Hello Wah Kwan
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us!
Reply from INSHUR
Hello Manuel
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us. Your feedback is greatly appreciated and will help us to continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Sergio Rodrigues
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello IBIRONKE KAYODE
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Reply from INSHUR
Hello Goran Bejwal
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Reply from INSHUR
Hello Noman
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services. Thank you for choosing INSHUR.
Good product exactly what I needed it…
Good product exactly what I needed it for. Allows me to only pay insurance when I drive for the job which saves you on long term commitment pressures.
7 July 2025
Reply from INSHUR
Hello Mr. MJ
Thank you for leaving us a great review. Being flexible and fitting to our customers' need is what we aim for. It's great to know the product is doing exactly what you need it to do.
Thank you for choosing INSHUR.
Reply from INSHUR
Hello Ali
Thank you for your kind feedback about our service. We really appreciate you taking the time to share your experience.
Thank you for choosing INSHUR.
Reply from INSHUR
Hello Abdul Hakim
Thank you for leaving us a great review. We appreciate your feedback, which helps us continuously improve our services.
Thank you for choosing INSHUR.
Excellent Insurance Company
Excellent insurance company.I am very happy to have insurance with INSHUR.very reasonable prices.I will definitely recommend to fellow private Hire Drivers
12 April 2026
Reply from INSHUR
Hello Zulfiqar
Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us and your recommendation means a lot.
Thank you for choosing INSHUR.
Reply from INSHUR
Hello Nazakat Ali
Thank you for leaving us a review. It’s great to hear you’re happy with the service you received.
Have a good day!
Customer services staff is terrible…
Customer services staff is terrible they are rude and just don’t care don’t even know how to talk. Company itself is just looting drivers by raising the insurance prices every month
15 April 2026
Reply from INSHUR
Hello Muddassar
Thank you for taking the time to leave a review. We take our customer's feedback very seriously to help us continuously improve our products and services.
We would like to reach out and invite you to provide us with further details so we can address your feedback.
Please email us at help@inshur.com (mailto:help@inshur.com) to help us resolve your issue.
Reply from INSHUR
Hello ABDUL RAHMAN
Thank you for leaving us a great review. We appreciate your feedback, as it helps us improve our services. We’d like to know what we could do next time to earn an extra star! Feel free to reach out to us at help@inshur.com (mailto:help@inshur.com)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.