INSHUR Reviews 

9,216
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,274 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently express very high satisfaction with the incredibly quick and straightforward registration process, noting that obtaining a vehicle policy is completely smooth and hassle free. Consumers consistently praise the dedicated support team for being exceptionally helpful, polite, and extremely professional during all customer interactions. However, some customers also noted occasional slow activation times, alongside unexpectedly expensive price quotes or extra mandatory service fees. A few people additionally mentioned that communication could sometimes feel quite difficult, with customer service occasionally feeling unresponsive or frustrating to deal with.

What people talk about most

Service

Users describe positive interactions with service, highlighting professional staff and competitive pricing.... See more

Price

Customers report widespread satisfaction and appreciation regarding the competitive pricing and affordable... See more

User experience

Reviewers express high satisfaction and positive feedback about user experience. Customers find the platform... See more

Customer service

Customers consistently note positive experiences with customer service, praising efficient support and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as helpful, professional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently got covered as private hire. Pair price. Efficient customer service. Especially I will remember kye smith for their response and explanation of the quotation. And helping me what is best fo... See more

Company replied

Rated 5 out of 5 stars

Great customer service, and supportive of your questions. After several search for an insurance from different company's, I got many phone calls of them and very expensive quotes. Hendrick was very h... See more

Company replied

Rated 5 out of 5 stars

They are simply great. The customer service advisor was outstanding with her helpful service. The quotation they've provided was the lowest and best quote in the market compared to all other insurance... See more

Company replied

Rated 5 out of 5 stars

Called me up when time for renewal, worked out price but was higher than last year then guided me on how to being it low by linking my unber account, following week got call with a much lower price.... See more

Company replied


Company details

  1. Commercial Insurance Company

About INSHUR

Written by the company

INSHUR GIF

Explore our online commercial motor insurance

For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!

Find out more Get a quote


Manage your Insurance

Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.

Manage insurance


Contact us

Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.

Get in touch

Why INSHUR?

Get on the road faster when you buy with us

Instant cover

Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!

24/7 access

Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.

Tailored to your needs

Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.5

All reviews

(9,216)

1,278 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
INSHUR logo

Reply from INSHUR

Hello ARUNKUMAR

Thank you for your positive feedback. We are pleased to hear that you found the processing easy and our support helpful.

Thank you for choosing INSHUR

Rated 5 out of 5 stars

Very good customer service

Very good customer service

18 August 2026
INSHUR logo

Reply from INSHUR

Hello ARULANANTHAN NOELRAGU

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us. 
Your feedback is greatly appreciated and will help us to continuously improve our services. 

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

The service was great and price was…

The service was great and price was competitive.

20 August 2026
INSHUR logo

Reply from INSHUR

Hello Anwar Hussain

Thank you for your positive feedback about our service and pricing. We appreciate you taking the time to share your experience with us.

Thank you for choosing INSHUR

Rated 5 out of 5 stars

Its not too expensive

Easy to get quote and not too expensive

18 August 2026
INSHUR logo

Reply from INSHUR

Hello OLANREWAJU MAYOWA

Thank you for sharing your feedback about your experience with INSHUR. We're glad to hear you found it easy to get a quote and that our prices are competitive.

Thank you for choosing INSHUR

Rated 5 out of 5 stars

Sash sales representative was absolute…

Sash sales representative was absolute professional. She provided excellent competitive quote for myself and my son. Highly recommend Inshur.

18 August 2026
INSHUR logo

Reply from INSHUR

Hello S Ali

Thank you for your kind feedback. We’re delighted to hear that Sash provided excellent and professional service, and that you were happy with the competitive quote for you and your son. We truly appreciate your recommendation.

Thank you for choosing INSHUR

Rated 5 out of 5 stars

Easy reasonable price

Its great . Easy and reasonable price with fully digitally working

21 August 2026
INSHUR logo

Reply from INSHUR

Hello Pervez

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us. 
Your feedback is greatly appreciated and will help us to continuously improve our services. 

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

Good service

Good service

17 August 2026
INSHUR logo

Reply from INSHUR

Hello Waheed Zaman

Thank you for your positive feedback about our service. We appreciate you taking the time to share your experience.

Thank you for choosing INSHUR

Rated 5 out of 5 stars

Very much competitive

Very much competitive

17 August 2026
INSHUR logo

Reply from INSHUR

Hello Muhammad Sadiq

Thank you for taking the time to leave us a review. We’re delighted to hear you had a positive experience with us. 
Your feedback is greatly appreciated and will help us to continuously improve our services. 

Thank you for choosing INSHUR.

Rated 5 out of 5 stars

I am using this insurance company for…

I am using this insurance company for several years and never faced any issues and is believe it's one of the best insurance company i have had.

21 August 2026
INSHUR logo

Reply from INSHUR

Hello Sayyad Basir Hashemi

Thank you for sharing your positive feedback. We’re delighted to hear that you have been happy with INSHUR over the years and have never faced any issues. We truly appreciate your continued trust and kind words.

Thank you for choosing INSHUR

Rated 5 out of 5 stars

Good

Sach a good experience

17 August 2026
INSHUR logo

Reply from INSHUR

Hello Arbab Mazhar

Thank you for your positive feedback regarding your experience with INSHUR and your Rideshare/Taxi Insurance policy. We are pleased to hear you had a good experience.

Thank you for choosing INSHUR

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