INSHUR Reviews 

9,321
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,330 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that obtaining a policy quotation is exceptionally fast, simple, and very affordable compared to other alternative options available in the market. People truly appreciate the helpful staff members who provide friendly, professional assistance and make the entire setup process completely smooth and easy. Some reviewers were not happy with customer support response times, mentioning difficulties when trying to reach someone on the phone. A few individuals also pointed out that communication can occasionally feel quite frustrating when navigating certain service requirements or dealing with unexpected additional costs.

What people talk about most

Service

Users describe positive interactions with service, highlighting an overall sense of satisfaction and... See more

Price

Reviewers mention positive feedback about price, consistently describing quotes as cheap, reasonable, and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the setup process is... See more

Customer service

Customers had positive experiences with customer service, noting that agents are very helpful and provide... See more

Staff

Consumers find staff to be positive, helpful, and professional throughout their interactions. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently got covered as private hire. Pair price. Efficient customer service. Especially I will remember kye smith for their response and explanation of the quotation. And helping me what is best fo... See more

Company replied

Rated 5 out of 5 stars

Great customer service, and supportive of your questions. After several search for an insurance from different company's, I got many phone calls of them and very expensive quotes. Hendrick was very h... See more

Company replied

Rated 5 out of 5 stars

Great insurance partner. I was worried I wouldn’t be able to get commercial insurance after rejection elsewhere but Inshur came through. The set up was super easy to. Thanks for enabling me to earn ex... See more

Company replied

Rated 5 out of 5 stars

Very easy to get quote and in this currently very tense market where in taxi it’s is very hard to earn Inshur is very reliable and also very affordable for everyone. Hopefully it will be the same on... See more

Company replied


Company details

  1. Commercial Insurance Company

About INSHUR

Written by the company

INSHUR GIF

Explore our online commercial motor insurance

For private hire insurance, courier coverage, and much more, INSHUR has you covered – with multiple payment and policy options for you to choose from. Get a personalised quote in minutes, buy, renew, and more all on our easy-to-use online Dashboard!

Find out more Get a quote


Manage your Insurance

Whether you're looking to request a change to your policy, renew your insurance, or access your policy documents, do it all online with INSHUR.

Manage insurance


Contact us

Whatever your query, we're here to help. Send us an email, speak to our chat assistant, or find answers to frequently asked questions 24/7 with our helpcentre.

Get in touch

Why INSHUR?

Get on the road faster when you buy with us

Instant cover

Get a quote, choose your coverage and policy length, make your payment, and you're all set. It’s as easy as 1, 2, 3!

24/7 access

Buy, renew, and access your policy anytime. Make changes, review documents, and more through your online Dashboard.

Tailored to your needs

Choose from a range of coverage and payment options for private hire, courier, fast food delivery, and more.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

9K reviews

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4.5

All reviews

(9,321)

1,279 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best insurer without a doubt,

Inshur and the team are absolutely amazing,

The staff of Inshur i dealt with where brilliant and understanding,

I would highly recommend Inshur Inshur,

To any one multiple insurance options ,

Thank you Inshur , brilliant as usual

7 September 2026
Rated 5 out of 5 stars

“I had a really positive experience…

“I had a really positive experience with INSHUR. It’s a very good company, and the customer service team is friendly, helpful, and professional. They were always polite and supportive whenever I needed assistance. I’m very happy with their service and would definitely recommend INSHUR to others.”

9 September 2026

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