At first I thought your hoodies are very expensive and I was worried if it is worth. But oh it is! I got 2 hoodies for friends of mine and they can't stop wearing them haha! They find them soft, a bit... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The team were professional and communicated well, even letting me make a change to the design that I wanted printed on a hoody. Good quality printing and product. Turn-around time was 4 days. Very imp... See more
Company replied
Easy process. Good quality. Mistake from Inpromoshop (wrong print) was fixed without many issues.
Company replied
Shirt we're fined, but they were not delivered to the address requested, they were sent to a drop box location which was closed all weekend. The event was on Saturday, so we could not get the shirts u... See more
Company replied
Company details
Written by the company
Op onze website vindt u een uitgebreid assortiment reclameartikelen, presentatiemiddelen, drukwerk, textiel en relatiegeschenken tegen de scherpste prijzen. Direct uw prijs berekenen inclusief opdruk, het is allemaal mogelijk. Inpromoshop.nl is onderdeel van Inpromo BV te Beverwijk.
Inpromoshop
Written by the company
- Eigen productie
- Wij hebben het gehele productieproces in eigen beheer, dit betekend hoge kwaliteit, snelle levering en zeer scherpe prijzen!
- Spoedlevering mogelijk
- Producten met spoed nodig? Veel van onze producten kunnen de volgende dag of binnen 3 dagen met spoed bezorgd worden, mits u voor 10.00 uur besteld.
- 100% Tevredenheidsgarantie
- Wij zijn pas tevreden als u dat ook bent! Daarom bieden wij 100% tevredenheidsgarantie.
Contact info
Gooiland 6, 1948 RC, Beverwijk, Netherlands
- 023 - 210 01 42
- klantenservice@inpromoshop.nl
- inpromoshop.nl
4.3
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
At first pricey, but actually so worth it!
At first I thought your hoodies are very expensive and I was worried if it is worth. But oh it is! I got 2 hoodies for friends of mine and they can't stop wearing them haha! They find them soft, a bit baggy but not too baggy so that's somewhat cozy, and very comfortable alltogether. The print on the hoodies is exactly as ordered. The packaging was not the best so maybe find a more sustainable solution. I wish you also had a giftbox or giftwrapping option, I would have certainly taken advantage of it, too.
20 October 2024
Reply from inpromoshop.nl
Hi,
Thank you very much for your nice review.
Great to hear that everyone enjoys your order!
Thank you also for the tip for a possible gift packaging option, I will continue this internally.
Yours sincerely,
Team Inpromoshop
Great service and product.
6 October 2024
Reply from inpromoshop.nl
Goedemorgen,
Bedankt voor het delen van je positieve ervaring bij Inpromo.
Veel plezier gewenst van je bestelling, en we zien je graag nog eens terug.
Met vriendelijke groet,
Team Inpromo
The team were professional and…
The team were professional and communicated well, even letting me make a change to the design that I wanted printed on a hoody. Good quality printing and product. Turn-around time was 4 days. Very impressed!
1 October 2024
Reply from inpromoshop.nl
Hi Jeanna,
Thank you for your nice review, enjoy the hoodies and hopefully see you next time
Yours sincerely,
Team Inpromoshop
Reply from inpromoshop.nl
Good morning,
thank you for your review.
Enjoy the shirts and we look forward to seeing you again.
Team,
Inpromo
Reply from inpromoshop.nl
Hi,
Sorry to hear that things didn't go well. I see that there has already been email contact about this.
Unfortunately we have not heard anything more about this.
Yours sincerely,
Team inpromoshop
Reply from inpromoshop.nl
Hi Mark,
Thank you for your nice review, we look forward to seeing you again
Best regards,
Team Inpromoshop
Shirt we're fined
Shirt we're fined, but they were not delivered to the address requested, they were sent to a drop box location which was closed all weekend. The event was on Saturday, so we could not get the shirts until Monday and there was no customer service available. Beware if you're shipping to Belgium.
2 July 2024
Reply from inpromoshop.nl
Good afternoon,
Thank you for your review.
I see that we have sent your order to the correct address.
Unfortunately, it immediately went to a collection location, and no attempt was made to deliver it to you.
We will contact the carrier about this to prevent this in the future.
Yours sincerely,
Team Inpromo
Reply from inpromoshop.nl
Good morning,
Thank you for your nice review.
Hopefully we will see you again on our website
Met vriendelijke groet,
Team Inpromoshop
Not reliable service
Not reliable service. Delivery too late without sending any tracking information. We had to call several times, meanwhile we selected express service. We missed our own deadline and had to pay extra to ship the polos to the final destination. At the end, it was a waste of time and money!
29 August 2023
Reply from inpromoshop.nl
Good morning,
Thank you for your review.
Your order has indeed left us too late. We will discuss this internally to make this work better in the future.
My sincere apologies for the inconvenience.
Kind regards,
Team Inpromoshop
Really helpful service 5 Stars
21 June 2023
Reply from inpromoshop.nl
Good morning,
Thanks for the nice review,
Glad to hear that everything was delivered right to you!
See you next time!
Kind regards,
Beau
Team Inpromoshop
Miss alignment between quality and price.
The quality of the white t-shirt is not good. It's so transparent that, without a t-shirt underneath you are showing your belly button.
The print is an attachment press heated into the t-shirt instead of a print on the t-shirt.
The price is pretty high all things considered.
23 April 2023
Reply from inpromoshop.nl
Hi Agnes,
Thanks for the review,
A budget t-shirt has been chosen, on every page it is indicated what the grammage is and in this case this is not of very heavy quality,
We choose the printing based on the uploaded file.
We have opted for a transfer, because we prefer not to do a DTG print.
If there are any questions, I would of course be happy to hear from you.
Have a nice day,
Yours sincerely,
Beau
Team Inpromoshop
you didn't manage to make my order :(
11 April 2023
Reply from inpromoshop.nl
Hi Orlin,
Thank you for your review.
We are sorry that we were unable to deliver the order on time. This was not possible due to the stock at the supplier, but we should have responded more actively to your needs and looked for a suitable alternative. We will therefore include this in our internal consultation.
Yours sincerely,
Team Inpromoshop
Terrible website and Customer Service
Quite a terrible customer service, communication and website.
15 March 2023
Reply from inpromoshop.nl
Good morning,
Thanks for the review,
I'd like to hear why we're receiving these,
Because we printed the order as ordered and it was ready for shipment yesterday, while the delivery date was tomorrow.
You have chosen to pick up the order yourself.
We look forward to your response.
Yours sincerely,
Beau
Team Inpromoshop
TOp Service !!!!!!
4 April 2023
Reply from inpromoshop.nl
Goedemiddag Lorenzo,
Bedankt voor de mooie review,
Fijn om te horen dat het textiel naar wens is geleverd!
Veel plezier ervan en tot de volgende keer!
Met vriendelijke groet,
Beau
Team Inpromoshop
Response/delivery/quality
The very fast response rate, delivery, quality of the product
21 March 2023
Unprompted review
Reply from inpromoshop.nl
Good morning,
Thanks for the nice review,
Glad to hear that everything turned out to your liking!
Until next time!
Yours sincerely,
Beau
Team Inpromoshop
Fast and helpfull.
Was a last minut order.
They were very helpfull with making sure the order was delivered on time.
8 January 2023
Unprompted review
Reply from inpromoshop.nl
Hi Daan,
Thanks for the nice review,
Enjoy the order and see you next time.
Sincerely,
Beau
Team Inpromoshop
High quality
excellent service, clear communication, fast shipping and high quality product.
21 December 2022
Reply from inpromoshop.nl
Good morning,
Thank you for the nice review, nice to hear that you are satisfied with the delivered hoodie!
Have fun and we look forward to seeing you again!
Happy New Year and see you next time!
Sincerely,
Beau
Team Inpromoshop
Broken Online Print Design functionality
Twice now I have had issues with uploading images for print, there being an issue requiring me to re-send the image via email.
This in turn makes the team "lose" the printed text I also wanted, requiring me to re-send that also.
Request: Please fix your online print-design functionality, there seems to be something broken there.
The team is very helpful to fix the issue, but still, the error shouldn't occur....
29 November 2022
Reply from inpromoshop.nl
Good morning,
Thanks for the review,
Glad to hear that the Team helped you well.
The files are probably too big, so our design tool can't convert it.
in these cases we always recommend emailing the files.
Have a nice day,
WIth kind regards,
Beau
Team Inpromoshop
Reply from inpromoshop.nl
Goedemorgen Sjaak,
Bedankt voor de mooie review,
Veel plezier van de polo's en tot de volgende keer!
Met vriendelijke groet,
Beau
Team Inpromoshop
could be a lot better at taking care go…
could be a lot better at taking care go customers
12 August 2022
Reply from inpromoshop.nl
Hi Matthew,
Thanks for the review,
Unfortunately, the ordered textile is not in stock, and we have not yet had a response to the alternative.
I do not think this review is entirely justified.
I look forward to the response to the email.
Sincerely,
Beau
Team Inpromoshop
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.