An all round good experience. Easy to set up the return online. Fair pricing. Plenty of conveniently placed drop off points. Great communication detailing the progress of the return once dropped off.... See more
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Review summary
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Love how easy it is to return a parcel using InPost. Scan, pop parcel in cabinet after door opens, close door & go. Super simple. Almost instantly get confirmation email followed by progress "reports"... See more
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Easy collection and return. I had my order delivered to the local InPost as I wasn’t sure I would be home when my parcel was going to be delivered. I was able to track the parcel and I was kept upda... See more
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Just an easy yet secure way to receive and send your parcels. You also have a little longer to collect your parcels compared to other delivery services which gives you that extra flexibility especiall... See more
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Company details
About InPost UK
Written by the company
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Check which small, medium and large compartments are available in our lockers with the app
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Send your parcels, return your items and collect your online orders from thousands of parcel lockers and shops
Contact info
United Kingdom
- https://inpost.co.uk/help/
- inpost.co.uk
4.7
Excellent
2M reviews
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The parcel was delivered on time
The parcel was delivered on time, and the courier was pleasant
8 June 2026
I was able to get through to the…
I was able to get through to the customer care when I couldn’t track my parcel and was tired of waiting.
The person I spoke with was very polite and gave me assurance that my delivery time will show on my phone when the driver is around my area, then I would also be able to track it.
8 June 2026
Omg it was exactly where they said it…
Omg it was exactly where they said it was it didn’t speak much was a bit boring so went in the king’s landing and had a steak and ale pie with chips and a shandy. 6/10
8 June 2026
Parcel arrived and delivered by very…
Parcel arrived and delivered by very nice young woman who lifted it into my hall for me.
8 June 2026
Efficient and easy
5 June 2026
Terrible service
Terrible service. My parcel was sat in their warehouse from the 29th May and by the 8th June it still hasn’t been delivered.
I tried to contact in post for an update but got two copy and paste emails, asking for a description of the parcel - how am I meant to know that when I haven’t sent it?!
Yet, today I have received an email saying that this has been delivered at 5.41pm which is a blatant lie. No one has delivered anything to my house today and I have been in all day. I have camera proof of this as well.
I wouldn’t recommend Inpost at all, they keep your parcels for weeks, don’t respond to enquiries properly and then lie about them being delivered.
8 June 2026
Communication great
Communication great.
Although email said I didn't need ID, just the QR code, the shop keeper asked for it.
5 June 2026
Quick and easy pick up.
8 June 2026
Very easy efficient service
Very easy efficient service; much better than having to return something at the post office
8 June 2026
Delivered safely within timeframe.
8 June 2026
Great tkank you all good
8 June 2026
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