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The Inky Shop Reviews 386

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TrustScore 5 out of 5

4.8

Office Supplies Store
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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick and easy ordering process, often highlighting the efficiency of the website and the pain-free experience. The delivery service is frequently mentioned as super fast and efficient, with many people receiving their orders sooner than expected, even in rural areas. Reviewers are also very satisfied with the products, noting that they are exactly what was ordered and work properly. The overall service, from communication to reliability, is described as excellent and professional, with many customers appreciating the helpful and knowledgeable support. Though some experienced minor courier issues, the company's proactive follow-up and feedback ensured a positive resolution.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, consistently highlighting quick and efficient... See more

Service

Users describe positive interactions with service, highlighting outstanding service and delivery, with many... See more

Order

Reviewers express satisfaction with the ordering process, describing it as easy and pain-free. Customers also... See more

Product

People report positive experiences with the product, highlighting its quality and the ease of obtaining it.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered cartridges for my Canon printer and expected a delivery time of a week to 10 days. My parcel arrived by the Courier Guys three days after my order was placed. I was kept in the loop at a... See more

Rated 5 out of 5 stars

Item left the Inky Shop quite quickly. The courier messed up a little on the delivery, and Amy from The Inky Shop kept following up and giving me feedback. Great service.

Rated 5 out of 5 stars

My order at Inky Shop was booked immediately and my delivery sooner than expected. Thank you; will definitely order from you again. Totally recommend!!

Rated 5 out of 5 stars

Yes, it was great that I could find these cartridges on-line, and that they could be delivered. Ordering them was also "pain-free".

Company details

  1. Office Supplies Store

Information provided by various external sources

Purchase our Inky Shop alternative toner and inkjet cartridges and benefit from great savings! For every major printer brand; for home, school or business – when it comes to your printer cartridge requirements, it’s our mission to supply you with the best quality at the best price!

Contact info

4.8

Excellent

TrustScore 5 out of 5

386 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

On-line Order for Canon printer.

I ordered cartridges for my Canon printer and expected a delivery time of a week to 10 days. My parcel arrived by the Courier Guys three days after my order was placed. I was kept in the loop at all times and notified of progress. A job well done by Inky and Courier Guys ,

27 April 2026
Rated 5 out of 5 stars

C-PG512BK(black) and C-CL513(tri-color).

I ordered C-PG512BK(black) and C-CL513(tri-color).

The new color cartridge only contains only cyan and lacks yellow and magenta.

I sent msg: Please refund me or send me a working cartridge.

I got a reply that a new color cartridge has been dispatched.

Thanks for the great service!

20 February 2026
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Reply from The Inky Shop

Hi Laurentia, thank you for your feedback. It sounds like you've had a frustrating experience with your latest color cartridge, and for that, we are truly sorry.

We did attempt to reach you telephonically to resolve this immediately, but we understand that unknown numbers are often missed! Because we stand behind our 100% Satisfaction Guarantee, we will ship a replacement cartridge to you today.

We value your continued support and want to ensure your printing is back on track as soon as possible. Please keep an eye on your inbox for the new tracking details.

Rated 5 out of 5 stars

Exceptional Service for Hard-to-Find Ink

Dear The Inky Shop,
Thank you for your outstanding service and delivery.
Sourcing printer refills that are no longer manufactured is no easy task, yet you handled it with efficiency and care. Your communication and reliability truly stood out.I really appreciate the effort, and I will gladly recommend you to others.
Warm regards
Nostalgia Farm Stall

19 March 2026
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Reply from The Inky Shop

Dear Nostalgia Farm Stall, thank you so much for your lovely review! It means so much to us.
Kind regards, The Inky Shop

Rated 5 out of 5 stars

After an error on my part

After an error on my part, Amy was prompt, polite and professional in rectifying the problem...thank you, Amy...much appreciated...

18 March 2026
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Reply from The Inky Shop

Dear Bryan
Thank you so much for taking the time to write this great review. We all make mistakes, what counts is how we deal with them. Amy is such a wonderful asset to our team - we have passed on your kind words.
Kind regards, The Inky Shop

Rated 5 out of 5 stars

Easy to order

Easy to order, quick turnaround time and delivery. I will not use anyone else.

16 March 2026
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Reply from The Inky Shop

Thank you Willem! We sincerely appreciate your loyalty and your time in writing this great review - it means a lot to us!
Kind regards, The Inky Shop

Rated 5 out of 5 stars

Good all round

Easy ordering, fast delivery by recognised courier, good product experience.

28 February 2026
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Reply from The Inky Shop

Dear Lizeka, thanks SO much for taking the time to write this review! We appreciate it and your support.
Kind regards, The Inky Shop

Rated 4 out of 5 stars

online shopping

i shopped online and picked up the ink at cape gate. it would have been better if i had a choice at which store to do the pick up as tygervalley is nearer to me.

23 January 2026

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