Ingeus assessor claimed to see me on video despite her camera being broken the whole time. She then wrote a report 'observing' my movements and appearance. Total lack of professional integrity. No not... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
She was rude on my form, lied on the report made up things that were false or complete opposite of what I had mentioned. These people must be getting paid to lie. Absolutely horrendous to do this to p... See more
Company replied
They organise Phone Call Appointments and can never ring on time,nearly 40mins late now,told her my situation she still said so u want to work part time,not got a problem with the lady she's lovely... See more
Company replied
For a company made to help people get into or stay in work, this company is a joke. As an employee protected by both the disability and the equality act this company have treated me like garbage. U... See more
Company replied
Company details
- Employment Center
- Career and Education Provider
- Employment Search Service
- Mental Health Service
- Recruitment Service
Written by the company
Our mission is to enable better lives. We design and deliver services to help people improve their employment, skills, health and wellbeing. We specialise in employment, health, justice and youth services and work in partnership with government, employers, and local networks across the UK. Our Employment division helps people on out-of-work benefits get back into meaningful employment, including working with people referred from Jobcentre Plus. We make sure people have the skills, support and behaviours to get jobs, gain independence and become productive employees. Our Youth division delivers services to young people to support them get skills for work and life. We help build a new generation of confident, independent and thoughtful young citizens. Our Justice division works with people in the criminal justice system to transform their lives and create safer communities. Our Health division enables individuals to adopt better behaviours and to access the right support to remain independent and healthy. Ingeus UK is part of international human services provider, APM Group.
Contact info
66-68 East Smithfield, E1W 1AW, London, United Kingdom
- feedback@ingeus.co.uk
- ingeus.co.uk
2.7
Poor
364 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The support they gave before securing a…
The support they gave before securing a job and after getting a job is amazing
1 August 2024
Reply from Ingeus UK
Thank you for taking the time to give us a review. We’re delighted to read your positive comments. All the best with your journey.
Reply from Ingeus UK
Your feedback made our day! Thank you for taking the time to share this. Best of luck for the future.
The people
The people. The caseworkers are hardworking, innovative, empathetic people. They put the time & effort in to get you back on your feet.
8 August 2024
Reply from Ingeus UK
We’re grateful to hear your fantastic review! We’re so glad our service made a positive impact to be shared with others. Thank you. We wish you all the best for the future.
They where so helpful with finding me work
They where so helpful with finding me employment
1 May 2024
Reply from Ingeus UK
Thank you so much for your feedback! We’re thrilled to hear that you had a great experience. Keep up the great work.
It was a very good experience for me
It was a very good experience for me. Everything was friendly and supportive.
13 August 2024
Reply from Ingeus UK
Thank you for taking the time to give us a review. We’re delighted to read your positive comments. All the best with your journey.
Invaluable Support from Ingeus
My experience with Ingeus has been invaluable. The team provide excellent advice and helped me get back to work, encouraging me to step out of my comfort zone. The people at Ingeus are great—supportive, knowledgeable, and genuinely caring. Their guidance makes all the difference. Thank you, Ingeus!
14 May 2024
Reply from Ingeus UK
Your feedback made our day! Thank you for taking the time to share this. Best of luck for the future.
Not gadxany help at all wast of time
13 August 2024
Reply from Ingeus UK
Hi Marc, we are sorry to hear about your experience and would like to learn more so that we assist you and understand what we can do better. Please email us at feedback@ingeus.co.uk with further information.
Excellent service
Speaking to Yvette every month helped me such a lot. I definitely looked forward to our calls every month. She put everything into perspective for me. Made me look at things in different ways which worked. I now use what I learnt in my everyday life. Thank you so much Yvette!!.
12 June 2024
Reply from Ingeus UK
Thank you for your feedback. This helps us learn what is working well and we will share your comments with the team. Thanks again for taking the time to share your views!
Very helpful and kind staff
1 May 2024
Reply from Ingeus UK
Thank you for taking the time to give us a review. We’re delighted to read your positive comments. All the best with your journey.
Excellent
The tittle says it all. From stat to finish Ingeus have supported monitored and advised me successfully into a new job role. Once in the role the support has only continued.
A trust worthy company with a very robust team.
Thank you!
17 June 2024
Reply from Ingeus UK
We’re grateful to hear your fantastic review! We’re so glad our service made a positive impact to be shared with others. Thank you. We wish you all the best for the future.
My experience as Ingeus Pioneer program participant
I am part of the Ingeus Pioneers project and it has been an amazing journey for me. Thanks to Mr. Bilal, Elsa and the Ingeus team for the endless support.
4 June 2024
Reply from Ingeus UK
Thank you for your feedback. This helps us learn what is working well and we will share your comments with the team. Thanks again for taking the time to share your views!
Reply from Ingeus UK
Thank you for taking the time to give us a review. We’re delighted to read your positive comments. All the best with your journey.
I had recently a new support case…
I had recently a new support case worker JHF she listened to my needs and was able to support me. l am back to work temporary with her support, my worker has helped with my travel expense and l have been shortlisted so she would refer me to.dress to impress which is an organisation that helps with clothing when going back to work. I am 😀
8 August 2024
Reply from Ingeus UK
Your feedback made our day! Thank you for taking the time to share this. Best of luck for the future.
Reply from Ingeus UK
Thank you so much for your feedback! We’re thrilled to hear that you had a great experience. Keep up the great work.
Great experience in the course.
Great experience in the course. Lovely setting with amazing teaching environment. Had a great time nd would recommend.
26 June 2024
Reply from Ingeus UK
Thank you so much for your feedback! We’re thrilled to hear that you had a great experience. Keep up the great work.
Hayley the Best job advisor I In a job…
Hayley the Best job advisor I In a job search advisors that I met in my life she’s always going extra mile for the client and always looking to help in anyway she can
1 August 2024
Reply from Ingeus UK
Thank you for your feedback. This helps us learn what is working well and we will share your comments with the team. Thanks again for taking the time to share your views!
Reply from Ingeus UK
Thank you for taking the time to give us a review. We’re delighted to read your positive comments. All the best with your journey.
Really couldn't of been more helpful…
Really couldn't of been more helpful when I needed it.
18 March 2024
Reply from Ingeus UK
Your feedback made our day! Thank you for taking the time to share this. Best of luck for the future.
Justyna helped me in terms of helping…
Justyna helped me in terms of helping with transportation and buying uniform at my job with advice which I took on board thanks for the help.
24 May 2024
Reply from Ingeus UK
Thank you for your feedback. This helps us learn what is working well and we will share your comments with the team. Thanks again for taking the time to share your views!
Because help me
12 August 2024
Reply from Ingeus UK
Thank you so much for your feedback! We’re thrilled to hear that you had a great experience. Keep up the great work.
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