INFRAREADY Ghost hunting equipment store Reviews 

382
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and effectiveness of the products, often describing them as well-made and amazing for their intended use. The staff and customer service receive high acclaim for being phenomenal, helpful, and responsive, providing excellent communication and support throughout the buying process. Reviewers frequently highlight the fast and efficient delivery service, noting that items arrive quickly and in good condition, even for international orders. Many people express their satisfaction and intent to make future purchases, appreciating the overall value and positive experience provided by the company.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality, functionality, and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and excellent customer service.... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as "outstanding" and... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the outstanding quality and... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting its speed and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Alice Box Tusi version and an emf bear. Andy was absolutely phenomenal with the entire buying process. I had some trouble with PayPal and he tried so many different ways to help me mak... See more

Rated 5 out of 5 stars

This device WORKS SO WELL!! It’s definitely worth the price and will probably be your go-to device for paranormal investigations because of how easy it is to use! I love the super large word bank, the... See more

Rated 5 out of 5 stars

Bought the SLS Tracker V2, Fantastic piece of kit. Had an issue with the tablet, possible that it did an auto update. Andy had a new tablet sent out the next day. Customer service from Andy is Fantast... See more

Rated 5 out of 5 stars

Super quick with building and sending the Spirit Bridge when its in mega popular demand, as seen on Youtube. Excellent customer service with keeping me up to date every step of the way. Spirit Bridge... See more


Company details

  1. Electronics Store

Written by the company

Ghost Hunting Equipment and Paranormal Kit. SLS Cameras Spirit Portals and REM Trigger Pods, Haunted Dolls and Bears. A Wide Selection Of Gear by Infraready As a UK limited company, we offer a secure and trusted service, priding ourselves on supplying quality goods and exemplary customer service. Infraready have supplied an exciting range of equipment to customers around the globe since 2012 many of which appear regularly on Paranormal TV shows and social media streams.


Contact info

4.9

Excellent

TrustScore 5 out of 5

382 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(382)

61 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and products

Excellent service and products, it’s the 3rd time in the last 3mth that I’ve used Infraready and will only order items from this company now . Andy will help with any advice or products that you may need help with . Thank you for excellent service and looking forward to ordering lots more in the future

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Easy to order an item and talked

Easy to order an item and talked via txt or and email. Item arrived a few days after payment and on the estimated date from order. I didn’t find any difficulties in any process. Will use again. 👍

31 March 2023
Rated 5 out of 5 stars

Fantastic communication device with spirit

The device was great worked as described. Great communication during first group session with the retro style ghost box portal with Tesla lights… had a minor issue with the aerial but Andy offered to fix it or a full refund but instead asked him to send me the bits and I did it myself to save time posting back and forward. Brilliant bit of kit. Great aftercare. Would definitely buy more equipment from Andy.

6 April 2023
Rated 5 out of 5 stars

Xpod radar

Very easy and polite to deal with, the product was exactly how it was explained in the details, it's better than i excepted 🤗

5 April 2023
Rated 5 out of 5 stars

Great product

Excellent build quality . Great product fast shipping . Only fault is slight damage on corner tho would say that is down to the courier . As item was packed very well . But still very happy with product

8 April 2023
Rated 5 out of 5 stars

Very pleasant to work with.

Their customer service replies back very quickly when contacting them via Facebook messenger. They answered all my questions, and were very pleasant to work with. Their products are amazing, especially the AliceBox.

4 April 2023
Rated 5 out of 5 stars

tecsun radio

Received my tecsun radio this week, not had chance to use it yet, but seems easy to use. going to use next week when I go to Bodmin Jail.

8 March 2023

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