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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the payment process, citing unexpected charges and higher prices than advertised. Customers also frequently reported issues with the website, raising concerns about cost transparency and finding it difficult to navigate for cancellations. The subscription model was a major source of frustration, with issues regarding subscription enrollment clarity, as some users reported unexpected recurring payments after what they believed was a one-time trial. The service itself was often criticized for the accuracy and relevance of its information, and for difficulties encountered when trying to unsubscribe.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting unauthorized and recurring charges. Consumers... See more

Price

Customers had negative experiences with price. Many reviewers report being charged more than advertised, with... See more

Website

Customers consistently note negative experiences with the website. Many reviewers describe the site as a... See more

Subscription

Consumers find subscription to be negative, often citing unauthorized recurring payments and hidden charges.... See more

Service

Reviewers highlight negative aspects of service. Many customers express dissatisfaction, citing dishonest... See more

Based on these reviews

Rated 1 out of 5 stars

Absolute nightmare of a company, I really wish I would have researched them here first. Predatory and does not work as advertised. Charges more than advertised, and makes it impossible to unsubscribe... See more

Rated 1 out of 5 stars

On April 6th I was unknowingly subjected to very deceptive business practices by Information LLC. I purchased a one time report for $.99. To my shock, I was charged another $35.13 on the 11th of Apr... See more

Rated 1 out of 5 stars

Absolutely a total scam! They did not provide me one even possible"Match"! Search results stated they had three confirmed matches after deep search, I paid my money (supposedly a $0.99 trial). Not onl... See more

Rated 1 out of 5 stars

Well I was very frustrated trying to even find my so called "report," and after trying to "verify" my email address Idk how many times, I looked at some of the reviews and I didn't feel alone in my... See more


1.2

Bad

TrustScore 1 out of 5

156 reviews

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How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Judith

Judith, the telephone representative was execellent in how she communicated the information and giving me a good price for my travel. She is a great telephone for your company.

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Jim was extremely professional

Jim was extremely professional. Was able to answer all of my questions and concerns immediately and help me understand the process. looking forward to working with Jim for many years to come.

8 December 2022
Unprompted review
Rated 5 out of 5 stars

this site is really good!

I looked for a friend that I did not believe I would ever be able to send them a thank you card. It was very easy to navigate in this site and easy for me to determine who I wanted. It was a great experience!

10 December 2022
Unprompted review
Rated 5 out of 5 stars

Great Dentist and associates

Great Dentist and associates. Dr. Waters demonstrates his high level of expertise in his profession. I trust Dr. Waters as a dentist and friend. His staff goes out of their way to ensure my visit is pleasant and enjoyable.

13 December 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful!

Great communication throughout the process.

The deliverymen were wonderful... on time, careful with the pieces, and took their shoes off every time they brought a piece in.

They were very nice to work with, and I recommend them highly.

13 December 2022
Unprompted review

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