Infbrands Reviews 42

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the products, describing them as cheap, flimsy, and not performing as advertised. People frequently reported that items like glasses and chargers did not meet expectations, often being simple, low-quality versions of what was promised, and not worth the price. Reviewers also encountered major issues with the refund and return policy, finding it cumbersome and often requiring them to ship items to China at their own expense, which sometimes cost more than the product itself. This made obtaining a refund nearly impossible for many, leading to widespread frustration with the company's practices.

What people talk about most

Product

Customers consistently express disappointment with the product. Many reviewers received cheap, flimsy reading... See more

Quality

Clients share negative opinions on quality, primarily concerning glasses and phone chargers. Many reviewers... See more

Refund

People report negative experiences with refund. Many customers express frustration with the refund process,... See more

Return policy

Consumers find the return policy to be negative, primarily due to the requirement of shipping items back to... See more

Price

Users describe negative interactions with price, frequently citing high costs for products and returns. Many... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Send what they are actually advertising. They sent cheap +3.00 reading glasses, when infomercial advertised glasses that would conform to whatever vision problem you have, near, far , anything. For... See more

Rated 1 out of 5 stars

What they claim does not work. They are very flimsy cheap made glasses with a magnifying type of glass that can harm your eyesight as your eyes try to adjust to them; I also had a banking problem wi... See more

Rated 1 out of 5 stars

My husband ordered the MagVision glasses hoping they would live up to the advertising.They did not They are merely normal reading glasses marked 3. To return them for a refund he had to send several... See more

Rated 1 out of 5 stars

Their so-called mag glasses are a joke, cheap, and essentially just low power reading glasses. It is a total scam. Moreover, the return process is cumbersome, and virtually nonexistent. You have to se... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

42 reviews

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Rated 1 out of 5 stars

Cheap Reading Glasses

Send what they are actually advertising. They sent cheap +3.00 reading glasses, when infomercial advertised glasses that would conform to whatever vision problem you have, near, far , anything. For $39.99 they send a $1 pair of reading glasses made in China. Return address is Chicago IL, But they want you to send to an unknown address in China to possibly get a refund!

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Less than one star…

Less than one star…. actually less than zero stars. I ordered 1 pair but after check out it shows i also ordered the 3 pack extra bundle final cost over $120!
When i immediately tried to cancel they didn’t respond until the next day and said the order had already been processed and i could get a refund after they arrived.
When they arrived it they were nothing but cheap plastic magnifying glasses.
After numerous emails they said i had to return them to China. The return address on the package is in Chicago.
I see everyone was scammed. There should be a way for a class action suit against these scammers.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 3 pairs of magvision glasses…

I ordered 3 pairs of magvision glasses that do not do what they promised. I asked for a refund before the 30 days. They said the order was not from them! That is a lie. This is a scam. Do not buy from them ever!!

8 July 2025
Unprompted review
Rated 1 out of 5 stars

Bait and Switch

This company apparently uses a classic bait and switch tactic. Their ad on Facebook for the magnification glasses ( so as not to need various pairs) was also "satisfaction guaranteed". After three weeks I received the glasses and they were poor quality "readers" with a 3.0 magnification. I have better pairs that I purchased from Wal-Mart for a lot less money. Their support team said they would be glad to refund as long as I sent them back to an address in China. I went to the PO and it would cost almost $45 to send these the cheapest way. More than I actually paid for them. Obviously I will not spend more money to do that. They sell other things but I recommend purchasing nothing from this company. The phone # the website gives for support is unresponsive as well. Do not trust them.

9 June 2025
Unprompted review
Rated 1 out of 5 stars

I bought the 2 pair bundle..

I bought the 2 pair bundle... upon check out they make it so confusing by posting bonus additions. Didn't realize until after checkout that i ordered 5 pair! i tried to cancel the order immediately and was emailed saying i could not cancel bc the ordered was processing and i would have to wait until delivery for a full refund. I now have all 5 pairs (they came in 2 separate deliveries) and now i'm getting the run around about the return and refund. This is not a US company as they state. They only ship from the US. The returns have to ship to China!!! I costs just as much to ship as the glasses! They are forcing me to keep and the product does not work as they have advertised!!!!!

6 July 2025
Unprompted review
Rated 1 out of 5 stars

False advertising

False advertising. These mag vision glasses are the same readers you can buy at the Dollar Store for alot less than what this company is selling them for. Nothing but a rip off. Would definitely not recommend them.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a MagVolt charger for my…

I ordered a MagVolt charger for my phone. Got it dead on arrival. Not damaged in shipment, just non-functional. I tried to return it but after one week of 'customer service' non-reply they wanted me to send it back to China for $19.90 cheapest rate at the USPS. It was sent to me from New York. What a ripoff!

Update: 7 hours after posting this review I was given a full refund. Thanks Trustpilot!

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Magnavision Glasses are crap!

Ordered the magvision glasses and are nothing more than readers. Took almost 3 weeks to get with express shipping! Won't respond to emails. Phone number goes unanswered. SCAM!

2 July 2025
Unprompted review
Rated 1 out of 5 stars

My husband ordered the MagVision…

My husband ordered the MagVision glasses hoping they would live up to the advertising.They did not They are merely normal reading glasses marked 3. To return them for a refund he had to send several emails. When he finally got a response the return address is in China, not California, which is the return address on the glasses. The worst part is they prey on people with poor vision thinking the glasses will help when they are really just a scam.

2 July 2025
Unprompted review
Rated 1 out of 5 stars

It's a Scam!

It's a Scam! Beware mag vision glasses are just regular reading glasses with 3.00 on them, nothing special and they don't respond to my emails or phone calls asking for refund. Don't Fall for this Fraud company

12 June 2025
Unprompted review
Rated 1 out of 5 stars

Sketchy to say the least

No response to multiple requests for return instructions by email, and no answer after multiple calls to their “customer service “ number.

I am thinking they are a fake business/fraud.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Major scam

Major scam. All the glasses are are bifocal reading glasses. My came today with a 3.00 on them. Don’t waste your money. I will be filing a dispute. 😡

30 June 2025
Unprompted review
Rated 1 out of 5 stars

Misrepresented glasses

The glasses that arrived were plain glasses that were 3.00 which do not auto adjust as advertised. I have requested a full refund but have not heard from the company yet.

25 June 2025
Unprompted review
Rated 1 out of 5 stars

OTC glasses

Received glasses which were 3.0 meant to read close and long distance. I should have known better. When you have poor vision they take advantage...

25 June 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn’t have given it one star

I wouldn’t have given it one star. This company is a scam. Purchased Mag glasses like other reviewers and they don’t work as advertised. Phone number doesn’t answer. Return for refund has to be sent to a Chinese address and I would have to pay shipping.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

This is a total scam

This is a total scam. Ordered (3) pair of "MagniVision" glasses and all that I received was some plastic clear lenses. No sight improvement what so ever. When I asked to return and receive a refund, I would have to send it to China. The package I received as shipped from California...why can't we ship back to a local US address ? Nothing but a scam.

24 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

I’ve ordered „magic glasses” as my vision isn’t the best and what I get is a chip pair of reading glasses that you can buy at Poundland or Home Bargains for less than a pound. I’m sending them emails with complaints every day but no reply.
It’s not even a scam, it’s stealing money from people.

23 June 2025
Unprompted review

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