Inerra Reviews 

469
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of products, often noting their realistic appearance and durability in various weather conditions. Reviewers find the website easy to use, offering a wide selection of items and good value for money, making the ordering process straightforward. People consistently report fast and efficient delivery, with items arriving promptly and well-packaged, ensuring they are protected during transit. Many consumers appreciate the excellent service, with some noting helpful interactions and regular updates, contributing to a highly satisfactory overall experience.

What people talk about most

Product

Consumers find product to be positive, consistently praising the excellent quality and value for money of... See more

Delivery service

Users describe positive interactions with delivery service, consistently highlighting fast and prompt... See more

Quality

Reviewers consistently express satisfaction with the quality of products, often describing them as excellent,... See more

Order

People report positive experiences with order, praising the easy-to-use website and straightforward ordering... See more

Price

Customers had positive experiences with price, consistently finding products to be very cheap and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Once again beautiful artificial grave pots easy to order online & a very good choice, excellent quality & good value for money....delivered on time. Second time using but it will definitely be our sit... See more

Rated 5 out of 5 stars

Being 200 miles away from my grandparents grave the options of keeping it looking loved were limited. Carefully read other reviews, spoke to an extremely helpful person at the company re size of pots... See more

Rated 5 out of 5 stars

I've ordered from Inerra on several occasions, mostly artificial plants for graves as fresh flowers aren't always feasible. They do a good range to suit all budgets. Items always arrive promptly and w... See more

Rated 5 out of 5 stars

Always excellent service from Inerra. Website is well set out making it so easy to order what you need. Delivery is always swift. It's great to have confidence they have your business at heart, no... See more


Company details

  1. Wholesale Florist
  2. Craft Store
  3. Florist
  4. Packaging Store
  5. Party Store

Written by the company

View our range of quality Florist, Craft, Party and Packaging Supplies. Inerra is a trading name of Gem Supplies International Ltd


Contact info

4.9

Excellent

TrustScore 5 out of 5

469 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(469)

77 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We are so so happy with the flowers we…

We are so so happy with the flowers we bought for family grave stones. In all honesty we weren’t expecting them to be as nice as they were as they were so reasonably priced. But we are over the moon with them all. Thank you x

25 June 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful, great value purchase…

Received my artificial flowers with grave pots today. They are absolutely beautiful I'm very pleased with them and would definitely recommend to any one who looking for these. Great value and super delivery time.
Will be purchasing from here again in the future. Thank you Inerra

21 June 2024
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service

Fabulous customer service, really helpful when called. Speedy delivery and great products, really pleased and will definitely use again.

5 February 2024
Unprompted review
Rated 5 out of 5 stars

Great company to buy from

Great company to buy from. I have used them now a few times. And have everything i need for my hobbying. Also super fast delivery..

10 January 2024
Unprompted review
Rated 5 out of 5 stars

I recently purchased a grave vase &…

I recently purchased a grave vase & base from Inerra online, it is the first time I had used them or indeed heard of them but from start to finish (only 3 days in total from placing the order to receipt) I had no problems at all. I only had cause to speak to one member of staff (just a general query) but the man was very friendly, professional & helpful. Now that the item has been received I am very pleasantly surprised as I didn't expect it to be as nice as it is for the price, larger & much heavier than I was expecting. I can also safely say that Inerra's goods are extremely competively priced, I had searched many sites online & found them to be much more expensive for the exact same item. As I say, I am a new customer but will use them again & will not hesitate to recommend them

7 December 2023
Unprompted review
Rated 5 out of 5 stars

All good …

Had a few issues with my delivery but not the company’s fault it was Royal Mail, customer service was brilliant and the issue was sorted quickly, good received, good value and good service

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Always great product at good prices

Always great product at good prices
Been ordering all of my grace pots for years. There was a slight delay in delivery and the customer service was excellent, keeping me up to date and full of apologies. I received my order today and the pots are lovely. So just wanted show my appreciation by posting this review!

25 October 2023
Unprompted review
Rated 5 out of 5 stars

Grave pots and flower spikes

Ordered some grave pots and flower spikes, when they arrived they surpassed all my expectations. The ordering was easy and the delivery by Royal Mail was amazing. Definitely a 5 star experience and would definitely recommend them. 👌

10 October 2023
Unprompted review

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