Super Helpful in finding a replacement gas detector
We had an old Det-tronics detector that we were having a hard time getting a response from anyone. These guys came through and we are back online
3 February 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
5201 Mitchelldale Street, Suite A-8, 77092, Houston, United States
- 7133951508
- industrialzone.com
We were able to find the right relief…
We were able to find the right relief valve after being told the current brand we had was obsolete. Our customer rep was super helpful and got us a replacement valve quickly.
29 January 2025
Unprompted review
BAIT AND SWITCH
I placed an order for an item and paid for it in advance. I then received an email stating that there had been a "slight" price increase ($504 to $789). I called and was rudely informed that if I wanted the item then I'd have to pay the difference....they didn't care one way or the other. Bait and switch company. Do not order from them!!!
25 July 2024
Unprompted review
Reply from IndustrialZone
Unfortunately, the item was not available as ordered. We refunded client immediately.
Shady Bait and Switch Tactics
I placed an order for an item that was shown as in stock with a reasonable price, but after ordering they contacted me to inform me the price would actually be almost 20% HIGHER than advertised, with a 2-3 week lead time! These are clear bait and switch tactics, any reputable organization would HONOR the pricing. SCAMMERS! STAY AWAY!
19 March 2024
Unprompted review
Reply from IndustrialZone
Unfortunately, the item was not available as ordered. We refunded client immediately.
VERY BAD EXPERIENCE please run away and…
VERY BAD EXPERIENCE please run away and dont buy any materials fromtheir website, im waiting the item since 6 months.
28 January 2024
Unprompted review
Reply from IndustrialZone
Unfortunately, the item was not available as ordered. We refunded client immediately.
Absolutely horrible experience with…
Absolutely horrible experience with this company. They sent a broken pump. They refused to honor their posted return policy. Had to file a chargeback against them with credit card. Avoid them, they have horrible customer service and are the worst to work with.
1 September 2023
Unprompted review
Reply from IndustrialZone
We would not send a broken pump to any customer. Unfortunately, the pump was broken in transit via UPS. In order to ship a replacement or refund any claims, we must file a damage claim with the carrier. Unfortunately, it takes time as an investigation is conducted by UPS. Customer got their money back.
Buy The Latest Range Of Industrial Equipment From IndustrialZone
Very few online market places can match with the quality offered by industrialzone.com. This online market place is a very popular destination to buy the latest range of pressure release valves. This is a highly critical industry segment that needs to assure top rated safety measures. You can bank on the capabilities of this site to supply you the best in the market.
19 February 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.