Industrial Commercial Lighting Reviews 

507
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast shipping service, noting that their orders arrive promptly and safely protected in boxes, ready for installation. Consumers also appreciate the great product quality, easy website ordering, and fair prices, making it simple to complete various residential and commercial electrical projects successfully. However, some people mentioned delivery delays, noting that certain packages took longer than expected to arrive at their destinations. Additionally, a few reviewers experienced issues with missing components or incorrect items included in their shipments, which caused unexpected project interruptions.

What people talk about most

Product

Customers had positive experiences with product, noting that items are well made, of high quality, and arrive... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the fast shipping times and... See more

Order

Clients share positive opinions on order, highlighting that the process is smooth and effortless. Reviewers... See more

Quality

People report positive experiences with quality, highlighting that items are well made and exceed... See more

Price

Reviewers mention positive feedback about price, highlighting competitive and fair costs across various... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found ICL on line while searching for driveway bollard lights. I chatted with an on line associate regarding questions I had and order/delivery times. When we were ready for the bollards at our buil... See more

Rated 5 out of 5 stars

I appreciated that their ordering system accurately reflected that the LED strips I ordered were, in fact, in stock. They were shipped quickly, and are high quality. I'd definitely order from them aga... See more

Rated 5 out of 5 stars

Residential recessed lighting is getting hard to find. ICL has a great assortment. Their website provides good descriptions of available lights so the correct lighting is easy to identify. And their... See more

Rated 5 out of 5 stars

New customer, purchased the fixture on a clearance sale. It was a great deal and made better because I got the last one. Replacing a 20-year-old fixture with the hopes that this ICL light will last as... See more


Company details

  1. Lighting Store

Written by the company

Industrial Commercial Lighting (ICL) provides commercial-grade light fixtures and lighting solutions to a wide range of businesses and industrial facilities. We pride ourselves on supplying a wide range of reliable products that meet the diverse lighting needs of our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

507 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.6

All reviews

(507)

255 reviews in the last 12 months

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Rated 1 out of 5 stars

Shipping problem

Shipping problem. No follow up by the company. 4 days late and counting….

2 May 2026
Industrial Commercial Lighting logo

Reply from Industrial Commercial Lighting

Good morning Michele,

Thank you for reaching out. We understand your frustration and would like to provide clarification regarding your order shipment and delivery timeline.

Your order was placed on Saturday, May 2, which falls outside of our fulfillment hours as stated on our website. Your order was then processed and shipped on Monday, May 4 via standard USPS shipping, which was the shipping method selected during checkout.

Once the order shipped, a confirmation email containing your USPS tracking number was sent to the confirmed email address on file. According to the tracking information provided, the package was successfully delivered on Monday, May 11.

If this information is not accurate or if you have not received your package, please contact us by phone or email so we can begin the process of investigating the shipment, recovering the package if necessary, and arranging a replacement if applicable.

If you have any questions or need further assistance, please do not hesitate to reach out. We are always happy to help.

Best regards,

https://www.superbrightleds.com/contact/form/email-us

Rated 5 out of 5 stars

Great product

Shipped fast, my lights were very well protected in the box and they work amazing. Had no issues at all and will be using this company again when other lights go out and I need to replace them.

20 April 2026
Rated 5 out of 5 stars

Fast service

Fast service. Product is well made. Easy to install and the lighting is underway. Excellent product for the different color change and wattage to use. Customer pleased and so are we for installing

21 April 2026
Rated 5 out of 5 stars

Customer service was phenomenal in…

Customer service was phenomenal and very responsive. Also we were very appreciative that they honored our estimate longer than they normally do and I look forward to doing much more business with these folks. Shipping was unbelievably fast as well. Bravo…. it’s hard to find a good company.

13 April 2026

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