Indigo Lune Reviews 986

I got exchange very quickly, Jake from customer service was really helpful. Thank you so much for wonderful service. Really appreciated.

I just wanted to share some feedback on the excellent customer service I received from Hemera. She was incredibly helpful, attentive, and professional throughout the whole experience. Hemera went above and beyond to make sure everything was sorted quickly and smoothly, and her friendly approach made a real difference. It’s clear she genuinely cares about customers and takes pride in her work. A great experience thanks to her!

The customer service was AMAZING here . Abbie was so helpful and made the process so easy for me . My little sister loved her engraved ring and the rings are beautiful and great quality. I will be buying more gifts from here in the near future !! Thank you!

Abbie was great! She was responsive and very understanding and got my issue resolved quickly! And the rings are beautiful you can tell they take their time ensuring good quality

I reached out to customer service for an update on my order and the customer service representative Abbie was so friendly, helpful, very fast to reply, and helped with making edits to my order. Abbie was a phenomenal help!

One of the best companies I have ever ordered from, truly exceptional customer service. I ordered 12 pinky rings to propose to my bridesmaids and they let me exchange sizes not only once but twice!! All of my friends were so pleased with the rings and just how beautiful in quality they were. Couldn't recommend enough!

Everything was great! From communication to shipping to customer service. Holly was a great help and took care of my issue quickly. Looking forward to shopping with them in the future!

I waited a month to have my order finally shipped out, and did not receive any updates about my order production before that. I finally get the product and it is so cheap-looking, the necklace was super tangled in the jewelry pouch and the stone is not sparkly at all. I can’t believe I waited a month for some dropshipped cheap China product. Don’t waste your time, buy from Etsy instead.

Super helpful customer service team! I broke a stone on one of my rings and the team was very fast and kind with helping me. Abbie was the person helping me out and she has truly made me want to continue buying at Indigo Lune :)

Shipment was taking a little bit longer than I expected so I reached out to the customer service and Jake was super helpful and helping me change my shipping address since I had moved since putting in the order. He’s super helpful. Got it done right away responded quickly and I’m incredibly happy with his service.

Abbie was a great help when I had an issue with my fiancés ring, she was able to solve my problem in a timely manner and gave me the option of a replacement!

I truly love the jewelry from this company, every piece I’ve gotten has been beautiful, I hope to see more jewelry options soon!

Great customer support! Abbie was incredibly kind and helped me with my request in a very thoughtful way. She was very understanding and made sure all my needs as a customer were met.

Thanks again, Abbie! I‘m in love with my new ring and can’t stop staring at it.. <3

Indigo had fantastic customer service. We purchased 2 rings which we absolutely loved but unforuntately we eneded up having issues with. Jake from Customer Support team was incredibly helpful and was able to sort out our issue quickly.

The rings are fantastic and would highly recommend.

I received a beautiful ring - customer service was very understanding and responsive. I specifically talked with Jake and had a great experience.

Abbie was so great! My package was delivered to the wrong mailbox, and she did everything to make it right! It was zero hassle and just an amazing company. It turns out, whoever received my package, brought it to me, and the rings are so beautiful! I can't wait give the matching one to my bestie!

Indigo Lune’s jewellery is unreal and so is their customer service. I’m so in love with my new pieces! When I made an enquiry about my order I was given a swift report and great help. A huge shoutout to Holly in Client Services!

Chloe was very helpful!! Got everything I wanted done and very nice!

Amazing quality! Amazing prices! Amazing customer and shipping! The only place where I get all my rings from!

I ordered two matching birthstone rings for a gift for my sister, they are absolutely perfect.
After a slight issue with a gem falling out I dealt with Holly who has been a pleasure to deal with to rectify.
Will happily buy more products from Indigo Lune

I ordered the Oriana ring but a stone fell off after two weeks. I messaged Customer Service and Jake assisted me thoroughly making it feel easy to address the issue and find resolution. Within a day of emailing back and forth for clarification, he was able to confirm a replacement. I hope anyone who experiences a need to reach out for support gets Jake because he definitely made me feel supported.