Indeed Flex Reviews 

304
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers had a great experience with this company. Customers frequently state that the application is exceptionally intuitive, highly user-friendly, and provides a great variety of flexible shifts that easily accommodate busy student and personal schedules. Users also appreciate the seamless onboarding process, alongside responsive support teams that consistently provide quick solutions to daily concerns and questions. However, some people mentioned significant challenges regarding payment delays, stating that they struggled to access their hard-earned wages in full. Consumers also expressed frustration with the internal support and payroll teams, noting unhelpful responses and unexpected account restrictions when trying to resolve financial issues.

What people talk about most

Staff

Consumers find staff to be ambiguous, reflecting a wide divergence in reviewer experiences. While some... See more

Application

Customers had positive experiences with application, describing it as a great platform for finding flexible... See more

User experience

People report positive experiences with user experience, highlighting the application as really easy and... See more

Payment

Reviewers highlight negative aspects of payment, consistently expressing frustration with delayed payments... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction with the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Indeed flex is a great app for students in particular, it gives students the opportunity to gain first-hand experience. The downside part is the cancellation of shifts one applied for. Like recently... See more

Rated 4 out of 5 stars

The app is easy to navigate that's great, however sometimes when I pick a shift successfully, it just disappears without prior notice to me.


Company details

  1. Employment Agency

Written by the company

We are Indeed Flex, and we’re transforming the way people find jobs. We deliver a level of speed, choice, and flexibility that traditional agencies lack – all through one brilliantly intuitive app. Long gone are the days of CVs and endless form-filling. Our speedy onboarding process instantly opens the door to countless work opportunities spanning diverse roles and industries, smart-matched to each worker’s skills, location, and preferences. It’s a new era, where jobseekers have complete control. They determine their hours, location, the type of employer – from small businesses to national brands – and even when they want to be paid – weekly or after every shift. With the backing of Indeed, the world’s #1 jobsite, a bold future of temporary work has landed.


Contact info

3.8

Great

TrustScore 4 out of 5

304 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.8

All reviews

(304)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Chef Jobs

Very good platform for a quick short term or long term job on the comfort of booking on your phone whenever it suits you

30 May 2025
Unprompted review
Rated 3 out of 5 stars

No shifts available

Unfortunately, last 2 years there are not enough shifts. Used to be busy agency. Going down the hill. Been with agency from beginning. Even I have platinum profile for good working experience, no shifts available.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Very little work

Very little work, less than one shift a month. Most shifts are so short it’s not worth turning up to with travel costs. When they book a shift and it gets changed they black mark you if you for not turning up to the shift they cancelled. Then you get chased for admin. Not the work or expectations promised in recruitment.

30 May 2025
Unprompted review
Rated 1 out of 5 stars

Been kicked off indeed flex

Been kicked off indeed flex as apparently I didn’t turn up to a shift I appealed but cause they want to keep there clients happy they took there side so now I’m money down on travel and me working about £140 altogether with no repercussions

20 May 2025
Unprompted review
Rated 1 out of 5 stars

Unfair ban of my account

My experience with Indeed flex has been very disappointing so far, due to their poor internal culture and lack of employee support. There appears to be a strong bias toward client feedback, often at the expense of their own staff. Rather than conducting a fair and thorough investigation when issues arise, they tend to act solely based on the client's account. In my case, this led to my account being banned without opportunity for discussion or clarification. This approach reflects a concerning disregard for fairness, employee welfare and due process.

16 May 2025
Unprompted review
Rated 4 out of 5 stars

Indeed Flex is a great place for…

Indeed Flex is a great place for flexible opportunities, they have been very helpful, however there have been a decline in opportunities for a while now and too many people available on the app without many shifts. But overall they are doing great.

15 November 2024
Unprompted review

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