Inch Autos Reviews 

253
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and outstanding performance of the LED bulbs, noting they provide significantly brighter light and transform vehicle visibility, making night driving much safer. Many found the products easy to install, a perfect fit, and exactly what was needed. People frequently highlight the exceptional service and fast delivery, appreciating the company's helpfulness and efficiency. Many reviewers are very satisfied with their purchases, often recommending the company and planning to deal with them again.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Quality

People report positive experiences with quality, with many reviewers describing the LED bulbs as outstanding,... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and fast delivery... See more

Service

Customers had positive experiences with service, with many describing it as exceptional and top quality,... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Really quick delivery. Very happy with my experience from when I ordered to when I recieved my order(ahead of schedule). Kept updated on my order throughout. Product was exactly as described. Well do... See more

Rated 5 out of 5 stars

Got a full LED conversion for my Corolla E12 absolutely crazy light!! It’s almost like you’re always driving by day. Absolute A1 to deal with 👌🏻 Highly recommended. You won’t get brighter!

Rated 5 out of 5 stars

Very sound to deal with, extremely helpful customer service before and after purchase. Fast delivery, ordered Thursday evening, arrived Monday afternoon. Bulbs are outstanding. Bought Led’s for my 202... See more

Company replied


Company details

  1. #2 of 3 best companies in Car Accessories Store

Written by the company

Supplying car accessories


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

253 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.4

All reviews

(253)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

Great customer service. They accidentally sent out the wrong size wheel cap. Within 5 mins of me informing them they had the right size sent which was delivered the next day. Will be buying from Inch Autos again

8 June 2024
Rated 1 out of 5 stars

TERRIBLE CUSTOMER SERVICE!

TERRIBLE CUSTOMER SERVICE!
I received the wrong lights that I ordered and have been attempting to sort the issue for over a month. Firstly, I was having to send numerous emails and chats on the online shop as I wasn’t receiving an answer. Now, I believe I have been blocked as neither my emails or the online shop chat is working for me, all because I was wanting what I ordered and paid for!! Would not recommend in the slightest!

28 January 2024
Rated 4 out of 5 stars

I struggled to see with my previous…

I struggled to see with my previous LEDs and these LEDs we’re definitely a good choice they are reasonably priced and definitely enhance your view of the road at night time making for a safer journey I wasn’t sure if they were going to be like in the pictures for videos they have but but I can guarantee that the videos are accurate

4 January 2024
Rated 5 out of 5 stars

Amazing service

Amazing customer service emails back no hassle Amazing products, best company I've dealt with in a long time
From the husband

25 December 2023
Rated 5 out of 5 stars

I thought I would have to sell my car…

I thought I would have to sell my car before a friend gave me the name Inch Autos. I could not see where I was going at night in my Toyota auris. The bulbs I got are life changing. Very quick response. Quickly advised and the bulbs arrived quickly. Even if they are more expensive they are worth EVERY penny. If you are worried about night driving, ring them for advice 🙌🏻😊

14 December 2023
Unprompted review
Rated 1 out of 5 stars

Really disappointed bought a product…

Really disappointed bought a product and paid extra for charging pack which was not included. Followed up and was promised the charging pack but it has still not arrived 7 days later.

6 December 2023
Unprompted review
Inch Autos logo

Reply from Inch Autos

Dear Marie,

We sincerely apologize for the oversight regarding the charging pack not being included in your original order. We understand how disappointing this can be. Please know that we dispatched the missing item the very next day, and based on our shipping schedule, it was expected to arrive by Wednesday or Thursday at the latest.

With thousands of orders processed monthly, we strive for perfection, but occasionally, mistakes do happen. We're grateful for your understanding and are here to ensure your satisfaction. If there's anything further we can assist you with, please don't hesitate to reach out.

Kind regards

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