Inboxx Reviews 

37
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Good service - we work in a highly saturated market and in fairness the team have generated some good leads. The quality can be hit and miss but that's the same as the majority of sales processes. We... See more

Rated 5 out of 5 stars

We ran a three-month pilot with Inboxx to test whether outsourcing email campaigns would support our FY26 sales strategy. The volume of emails and open rates have been impressive, and we’re now seeing... See more

Rated 1 out of 5 stars

Bunch of spammers sending unsolicited e-mails, don't trust them when they can't comply to GDPR. "Edited" In-boxx has complained to Trustpilot about my review asking for more info like an order number... See more

Company replied

Rated 5 out of 5 stars

Great experience, they took the time to understand our business, our market, and what we were trying to achieve before making recommendations. The whole process felt clear, professional, and well mana... See more

Company details

  1. Marketing Agency

Written by the company

Our Direct Email Marketing Campaigns are designed to get you noticed by the people that matter and generate new revenue opportunities for your and your business. Good ideas promised, Great results guaranteed.


Contact info

4.2

Great

TrustScore 4 out of 5

37 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.2

All reviews

(37)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, they took the time to understand our business, our market, and what we were trying to achieve before making recommendations. The whole process felt clear, professional, and well managed.

8 May 2026
Unprompted review
Rated 5 out of 5 stars

We ran a three-month pilot with Inboxx…

We ran a three-month pilot with Inboxx to test whether outsourcing email campaigns would support our FY26 sales strategy. The volume of emails and open rates have been impressive, and we’re now seeing concrete results with demos being booked into our sales team’s diaries. A very positive start.

14 January 2026
Unprompted review
Rated 1 out of 5 stars

Zero Results

I paid for 3 months activity at a cost of around £2500 and despite the company releasing me from my contract early, as I was unhappy with the service, they have delivered zero results with a handful of replies to the emails they sent and I was only sent 2 of these replies, one of which was a client I was already speaking to.

19 November 2025
Unprompted review
Rated 5 out of 5 stars

We have been using Inboxx for about nine months.

Lander Tubular Products have been using Inboxx for about nine months to help generate sales leads within industries we are targeting. The support from the Inboxx team has been superb with regular meetings and updated stats on a weekly basis.
The leads have resulted in several meetings with potential new customers and RFQs for which we are hoping to be awarded with the business.
Special mention should go to Eleanor Ritchie who has managed our account, her support has been fantastic and she is a credit to the Inboxx team.

13 June 2025
Unprompted review
Rated 1 out of 5 stars

Not recommended

Not recommended. I worked with Inboxx for lead generation — €1500/month — and got zero results. Despite poor performance, they refused to cancel the agreement early. They also skipped scheduled delivery calls. Overall, disappointing experience. Would not recommend working with this company.

13 May 2025
Unprompted review
Rated 5 out of 5 stars

The team have done a great job

The team at Inboxx have done a great job. Tyler has been delivering on the promise of providing leads at a steady rate over the two months we have been working together. I think the fact that we have built some background awareness through social media advertising and our own campaigns on LinkedIn has helped to enhance the success of the email outreach. Whether it would've been as successful without this background marketing, I don't know. Bottom line is it's working for us!

30 August 2024
Unprompted review
Rated 5 out of 5 stars

Great company to partner with

Great company to partner with, creating genuine leads which really gives your new business team the upper hand when looking for new clients. Our account manager Eleanor Ritchie has always been brilliant, going the extra mile to structure campaigns which develop strong ROI.

1 June 2024
Unprompted review
Rated 4 out of 5 stars

Good service

Good service - we work in a highly saturated market and in fairness the team have generated some good leads. The quality can be hit and miss but that's the same as the majority of sales processes. We were quoted x4 times the price by another company, I seen zero difference in their offering. 100% worth a go I would say.

10 January 2024
Unprompted review
Rated 5 out of 5 stars

Excellent team, powerful database

The consistent follow up, and determined focus on my success was evident. The team never failed to check-in, calibrate, and keep track of our targets week in - week out. I look forward to continue working with them to help me grow and expand the reach of my business.

5 January 2024
Unprompted review
Rated 5 out of 5 stars

Success with Inboxx

I spent a year trying to reach out to people for my 3D visualization studio with no luck.

At first, I thought Inboxx's emails were spam and deleted them. After receiving a few more, I replied. We exchanged emails, had a Google Meet, and decided to give them a shot.

In just one month, I had two successful meetings with new potential leads.

Inboxx's communication, especially in our quick video meetings, is excellent.

I'm so impressed that I upgraded my subscription to the second tier. Highly recommend!

12 December 2023
Unprompted review
Rated 1 out of 5 stars

Bunch of spammers sending unsolicited emails

Bunch of spammers sending unsolicited e-mails, don't trust them when they can't comply to GDPR. "Edited" In-boxx has complained to Trustpilot about my review asking for more info like an order number ? The review is about unsolicited emails not an order.

31 October 2023
Unprompted review
Inboxx logo

Reply from Inboxx

Hi David, thank you for taking the time to leave us such a glowing review of our services despite not having any contact/ experience with our company. I am unsure as to why you felt the need to leave yet another review, as I see you have already had the time to review 20+ other email marketing agencies in recent months.

A faster, more effective way to resolve this ‘issue’ would have been to contact us directly and ask us to remove your email from our system, however similarly to a lot of the other agencies you have reviewed, we have no record of you or your email address in our system.

In regards to your accusation of us being a “Bunch of spammers”. All of our marketing is fully compliant with the most recent GDPR, PECR, CAN SPAM and CCPA legislation. On the grounds of legitimate interest, we only contact companies who we think can genuinely benefit from our offering.

In response to your edit, where you state “In-boxx has complained to Trustpilot about my review”. We have gone through Trustpilots own response system attempting to resolve this ‘issue’. We sent you an information request, asking if you could provide us with any more details, to support your “spamming” claim, which you have still failed to provide. It seems that both our side and your side are struggling to find any evidence of you being “spammed” at all.

As previously mentioned, we have no record of your name or email address within our system so we cannot remove your details, however if you would like to contact us we can add your email address to a blacklist so you are automatically removed from any future communications.

Have a nice day & a Happy Christmas

Rated 5 out of 5 stars

Great Team :)

A huge thank you to the fabulous team at Inboxx for their proactiveness and support when we have needed an additional pair of hands around our Lead Gen campaigns. Lead Gen is such a cold and difficult process and so it helps a great deal when you have a dedicated team who are so invested in your success. Thank you SO much everyone :)

1 June 2023
Unprompted review

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