The activities were fine and my kid enjoyed them, but I signed up for a one-time 6 month subscription and they auto-renewed the subscription. They said they sent a renewal reminder but because I signe... See more
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fun and tasty
We’ve had such a great experience and so much fun with the monthly kits! Each one comes with everything you need (except the refrigerated ingredients), and they’re the perfect level for my 2nd grader to do mostly on her own while my toddler joins in with a little help. We’re excited to try the Elf on the Shelf kit next! The activities are creative, engaging, and everything tastes delicious too!
Stay away it’s a rip off
Stay away.. Themed month boxes that come the month after.. Shipping is horrible.. The boxes don’t include everything, be ready to go to the store to buy half the ingredients.
RUN AWAY!!!
I. placed an order for a 6 month subscription in early September, know it would ship during the first 2 weeks of October. I got a shipment notification saying it was on it's way on October 2. According to their tracking, it's been in Texas, Nevada and now California, and it hasn't moved in 4 days (in SoCal). Never got the included apron, either. Today I get an email telling my November box is processing. REALLY?!?! Don't use them!
TERRIBLE and SHADY billing practices
TERRIBLE!
They entice you with a 40% coupon, deliver your first package and start charging for a subscription the following day, didn’t leave room for cancellation on purpose. They don’t give a date you’re going to be charged, either. Customer service agent claimed I was notified of the upcoming charge. Searched my email box, I was NOT notified. They refuse to work with me, directed my to FAQ’s regarding their policy on refunds. I contacted them them the same day I was charged for a November delivery. They dug in their heels on policy vs providing good customer service. I won’t be ordering from them ever again.
Happy kids and mom
I kept on seeing advertisements for this company on social media and decided to look further into it. I saw the negative feedback which almost deterred me however we did a 6 month subscription just to try it and I am so happy I did. My 3 and 7 year old absolutely love the kits and look forward to it every month. It is a fun and engaging activity for us and actually tastes delicious. Our favorite kits have been the fudge fossils and smores, we also tried a Barbie kit that was fun too. I can see why customers are upset about transit times and the renewal process, however if you read all of the details when you order it explains that the subscriptions take a few weeks to ship and it also explains that you will be auto renewed if you do not cancel before. I have not had to reach out to customer service yet for any issues but so far we are very happy and will likely continue with the upcoming renewal. I think if you read all of the details and understand what you are signing up for than it is a wonderful experience.
This is a scam
This is a scam! My box is still shipping from some random shipping company that I've never heard of. I contacted the company but they were no help.
I wanted to sign up 6 months and that's…
I wanted to sign up 6 months and that's it but they try and rope you into buying more. Packages were ALWAYS late, I'd have to email over and over and over. Boxes arrived beat up and some of the contents unusable. Their customer service is HORRIBLE. If you like waiting a week or more for your concerns answered then by all means have at it. I would never purchase from this company again.
Disappointing experience - Buyer beware
I had high hopes for I’m The Chef Too — the concept is fantastic and my kids were excited. But the experience has been frustrating from the start. There were multiple shipping delays, and even after acknowledging my address change, they shipped to the wrong location. They promised replacements that never arrived, and I waited over two months for one box.
When I asked to cancel and get a refund, they agreed — but then sent another shipping notice days later. Communication is incredibly slow (weeks between replies), and they repeatedly blamed their shipping carrier, yet the issues continue.
This has been a waste of time and money, and sadly, I can’t recommend the subscription.
Never received my order
I ordered a 3 month subscription back in May, 2025 and have yet to receive the first month. I have contacted them but have yet to receive a response.
After reading several online reviews it is clear that this company is not very responsive. It's a real shame as this was a gift for my granddaughter on her birthday and she never received it.
Will ask for a refund.
Buyer Beware
I wanted to share my experience with this company to help others make an informed decision. Unfortunately, the shipping process was a major disappointment. They use DHL, which led to long delays. If you’re purchasing one of their seasonal kits, be aware that it might arrive too late to use during the intended season.
The kits themselves are decent in terms of quality, but the customer service is a significant issue. When I reached out about a problem, they were extremely slow to respond. It became clear that they intentionally delayed their replies to ensure the next shipment had already been handed off to the carrier. This approach seems like a deliberate tactic to avoid processing refunds, which is highly frustrating and unprofessional.
Overall, while the product has potential, the combination of shipping delays, poor communication, and questionable refund practices completely overshadow any positives. I won’t be ordering from this company again and would strongly recommend others look elsewhere.
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