While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Imperial Infusions is a UK-based independent fashion and lifestyle brand. Vintage-inspired printed clothing sits at the centre of the label, shaped by dark wit, queer confidence, and a strong alternative point of view. Candles, wax melts, mugs and other ritual objects exist as secondary pieces within the same world, supporting the wider identity of the brand rather than defining it
1 Chilham Court, NE29 8HB, North Shields, United Kingdom
Bought these items as a birthday present for someone, they were over the moon with the quality.
Reply from Imperial Infusions
We're so very glad we were able to help make someone's birthday that extra bit special. Thank You!
Just received my Cocoa and Patchouli melts and I love the new packaging. Can't shout loud enough about these melts, burning one fills my house with their beautiful smell. These are the second scents I've had from New York Cosmetics and I can't wait to try more. Excellent quality and amazing value for money.
Reply from Imperial Infusions
Thank you for that dazzling review Sharon. We’re delighted that you’re enjoying our products.
Their service amazing and products quality is great.:)
They have variety of products for all your make up needs. As well as the quality and pricing are top notch. I recommend this place to fulfill your cosmetic needs. Recommended place.
Beautiful candles and wax melts. Not too over powering and the smell last longer then other brands. Definitely buying more when I run out of them.
Reply from Imperial Infusions
Hi Kate,
We're so happy you enjoyed our products and we sincerely look forward to doing business with you again!
I love these products. Think of NY Cosmetics for high quality products, good varieties of fragrances, great ingredients, and reliable service. Prices are reasonable, and they have products that are good for gift-buying.
Reply from Imperial Infusions
Thank you so much for such a dazzling review! We always appreciate to hear back from our customers
Recently bought the limited edition Winter Spice wax, smell was amazing and filled the entire house. Excellent quality
Reply from Imperial Infusions
Thank you for the fantastic review Jane, we genuinely look forward to doing business with you again!
New York Cosmetics have some great ideas for Christmas.
Bought my friends “ Festive” defusers, wax melts and a fabulous Buddha head in black...
All wrapped up now...ready for the big day.
Great service, highly recommended. Well done New York.
Reply from Imperial Infusions
Thank you for the fantastic review Maggie, we genuinely look forward to doing business with you again!
Great products and great service. Only used New York Cosmetics once so far but will be going back for more.
Reply from Imperial Infusions
Thank you for the fantastic review Scott, we genuinely look forward to doing business with you again!
We bought the chocolate orange Reed diffuser which smells divine the packaging was lovely and went beautifully with the brand. Its a gorgeous strong but not overpowering scent. Thank you! Sean and Steven
Reply from Imperial Infusions
Thank you for the stunning review Sean & Steven. We put a lot of time in designing our packaging and are glad it’s meeting expectations deserving for the products we make.
I was attracted to New York Cosmetics product - Amber Noir Wax Melts - sounded exotic and sensual! After an initial enquiry about the ingredients, I placed an order. Well, the overall sales and customer service was excellent, very easy to order, local collection or delivery choices (I am in the area) or postal service offered. I was delighted with the packaging - looks so expensive and professional and the melts themselves are gorgeous! They smell good enough to eat! Will definitely be ordering more from this lovely local company.
Reply from Imperial Infusions
Thank you for the beautiful review Rosemary, we genuinely look forward to doing business with you again!
The cocoa and patchouli wax melts are utterly divine. The packaging from NY Cosmetics make the products prefect for gifting - I’ll definitely be ordering more for myself and for friends
Reply from Imperial Infusions
Thank you so much for your review! We look forward to supplying the gifts for your lucky friends 🎁
I love the wax melts they are all gorgeous.... xxx I will definitely be buying more xx
Reply from Imperial Infusions
That’s great to hear Kerry! Thank you so much for the review.
Reply from Imperial Infusions
Thank you so much for your fantastic review!
Picked up the clean cotton & lavender and the chamomile & vanilla wax melts and the whole house smells beautiful ! Can’t wait to try out some more of their collection !
Reply from Imperial Infusions
Thank you so much for your kind review! We look forward to sharing our other luxury fragrances with you!
Reply from Imperial Infusions
Thank you for your review! We look forward to you shopping with us again!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
