Immersion Heaters UK Ltd Reviews 

91
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

If you need someone to talk sense Jamie is your man when it comes to immersion heaters Jamie will understand what you require and fit it to spec we went around the houses talking to some of these... See more

Company replied

Rated 5 out of 5 stars

Problem solving for three obsolete French space heaters, each with two tiny (failed) 250 Watt elements - discussion revealed that lateral thinking is not dead! Two 'U' shaped elements could / maybe be... See more

Company replied

Rated 5 out of 5 stars

Just had a call with Jay at Immersion Heaters UK about a query I had about 3 phase vs single phase immersion heater connection. Even though I wasn’t necessarily buying (just yet..) he straight away go... See more

Company replied

Rated 5 out of 5 stars

Asked Jamie for a price on a single item, he could have quoted me for it but explained the price would be astronomical for him to make profit so he has kindly referred my quote to another company. Can... See more

Company replied

Company details

  1. Heating Equipment Supplier
  2. also in
  3. Electrical Equipment Supplier

Written by the company

Immersion Heaters, Heating Elements and Over the Side Vat Heaters for applying direct heat to liquids and gases, we are happy to share our extensive niche knowledge, are proud of our problem solving mentality and outstanding customer service. If we can Collaborate in some way, find a Win-Win, share some knowledge, then even better. Discounts always available for nice people. And reviews! Stock Industrial Water Immersion Heaters in 2.25"BSP Brass at 3, 6, 9, 12, 18 & 24kW, available for next day delivery if ordered before 1am. Same for Brewery heaters at 3, 6, 9, 12 & 18kW. And finally stock Oil Immersion Heaters up to 6kW on the shelf for rapid delivery too. Bespoke heaters on 1″, 1.25″, 1.5″, 1.75″, 2″, 2.25″ and 2.5″BSP screwplug sizes are available in brass. 2″ and 2.25″ BSP also available in stainless steel. Heating elements to any desired power rating & length can be made bespoke, but if you are in a rush, standard power ratings of 1000, 1500, 2000, etc, and in foot length, ie, 12", 24", 36", 48", etc, up to 196" are on the shelf for quick turnaround. Over the Side Vat heaters also available within a week from UK based suppliers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

91 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(91)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brightened my day

Just about as quick, helpful and entertaining as you can get. Many thanks!

6 October 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

As was your review, PortuGeezer, much obliged, Sir.

Rated 5 out of 5 stars

Very keen and enthusiastic

Jamie, was enthusiastic from the off.. I couldn’t recommend him highly enough..
Lee Rowland

21 September 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thank you Lee, I hope you and Wheels Dan can Collaborate effectively on your somewhat mad requirements!

Rated 5 out of 5 stars

Really helpful company!

Really helpful company. Spoke to Jamie who took the time to really explain and provide solutions for a query I had about heating elements. Followed up the call with an email with further support and advice. First class!

8 September 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Always happy to help a brewer, especially one just starting out. All the very best in your endeavours, Sir.

Rated 5 out of 5 stars

Immersion Heaters UK Ltd

I made an enquiry to Jamie, he came back to me within the hour providing good advice and assistance. Great Service.

28 August 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thanks for taking the time out, Customer! Much appreciated.

Rated 5 out of 5 stars

Jamie is incredibly thorough, highly recommended.

Jamie is incredibly thorough and patient, helping you to design the ideal element for your intended purpose.
I would highly recommend Immersion Heaters UK.

27 July 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thank you, dear boy. Much obliged. I'll be down for a Distillery Tour soon. Keep enjoying "retirement!"

Rated 5 out of 5 stars

Great service, big savings

Great, efficient service from Jamie. Very knowledgable and saved me a fortune when compared to other suppliers. Call him for the best prices. Will defo use again.

13 July 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thanks Nick. The website is covered with imploring messages to "Gimme a Call for a Deal" so I don't lose 2% to the banks. And in future, you & hopefully others, will do just that. It's old fashioned, I know, but I do like to talk to folks!

Rated 5 out of 5 stars

Jamie is an absolute gem

Jamie is an absolute gem, anytime I call him he is so Welcoming and is a wealth of knowledge. how would I rate this company its got to be 5 stars.

5 June 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Only sorry I couldn't help you, John. We do find joy in solving problems for the Good People who call us up. I hope you got sorted with Sally at GMF. The lesson turns out to be, Size really does matter, after all! 🤪

Rated 5 out of 5 stars

Good advice, swift delivery.

Spoke to a representative (Jay?) who was knowledgeable and confirmed that I was looking at the correct thermostat. Price and delivery were discussed and he said he would get back to me. Got back to me promptly and I ordered. Was with me the next day, most impressed.
If you go to a genuine company for advice then buy from an online store to save a few pennies do not be surprised when you can no longer get good advice.

29 April 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Many thanks for the great review, we're always happy to help :)

Rated 5 out of 5 stars

Professionally caring company

Jay took time out to help me with my immersion heater and an electrical problem I had. This resulted in no sale for them as it was a matter of reworking. Jays professional advice was excellent and as if I was a long term customer. I really appreciate the time Jay afforded me and would recommend this company to those seeking advice and that extra step of care.

16 April 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thanks for the review, I hope it all works out, if you need anything just let us know :)

Rated 5 out of 5 stars

Very friendly and helpful advice

Just had a call with Jay at Immersion Heaters UK about a query I had about 3 phase vs single phase immersion heater connection. Even though I wasn’t necessarily buying (just yet..) he straight away got on to understanding my issue and what I was trying to achieve. Very very helpful and gave us a way forward for an issue we had with a 3 phase installation that turned out to be only single phase - we’re currently trying to get a micro brewery up and running (Garage Culture Brewing in Rye) Definitely recommend- very friendly and helpful. Thanks guys.

10 April 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Great to talk to you Paul :) working solutions with Brewery's are one of our favorite way to spend the working day. You know where we are if you need anything.

Rated 5 out of 5 stars

Jamie was incredibly helpful and…

Jamie was incredibly helpful and patient on the phone, and directed me in the right direction, would definitely use him again if the need arises. Excellent

1 April 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

My first review from an an ex SFX fella, cheers Amigo.

Rated 5 out of 5 stars

Quote request

Asked Jamie for a price on a single item, he could have quoted me for it but explained the price would be astronomical for him to make profit so he has kindly referred my quote to another company. Cant fault the mans customer service and honesty which in this day and age is hard to come by!! Safe to say i will be trying to use Jamie again for anything else that comes across my desk that i think would suit him.

26 February 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

One good turn deserves another, much obliged, Sir. Hope to speak again in the future.

Rated 5 out of 5 stars

Excellent service

Very quick response to a query and detailed reply with the relevant part numbers etc. all round great service.

23 February 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Much obliged, Sweetheart!

Rated 5 out of 5 stars

After multiple searches through large…

After multiple searches through large companies websites, I came upon immersion heaters uk. I contacted directly Jamie directly who was extremely helpful. Jamie advised and guided me through the process for 2 custom built elements. Things could not have been easier, will definitely recommend and personally use again. EASY 5 STARS

9 February 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Cheers George, much obliged.

Rated 5 out of 5 stars

Fantastic customer service. Personalised Advice.

After getting nowhere with many large companies, finally stumbled upon immersion heaters uk. Jamie was so helpful, especially with his experience in dealing with small and large breweries. He gave me a really great price for two 9kw heating elements that were perfect for my specific scenario. Delivery was very quick and the goods arrived well-packaged. Would definitely recommend this company if you want really helpful advice from very understanding and experienced people. Top service.

19 January 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Cheers, Sam. Always happy to help our favourite customers. Hope to be sampling some of your fine Coverack Ales at some time in the future. Shout if you need owt else.

Rated 5 out of 5 stars

Excellent knowledge and information

I emailed the company and I received a very quick reply from Jamie with some information and a sugestion for a chat by phone.
I rang Jamie and he was very informative with absolutely no pressure to buy.
If you want information on Immersion heaters I highly recomend speaking to Jamie

19 January 2026
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Much obliged, Sir. Hope you get sorted with your Irish Amigoes.

Rated 5 out of 5 stars

Lovely gentleman

Lovely gentleman, very knowledgeable and helpful.

17 November 2025
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

"Gentleman" indeed! Many would argue otherwise! Thanks Sarah, much obliged.

Rated 5 out of 5 stars

Response to email was great

I contacted Jamie with an email and within an hour he had got back to me with advice and support. That is service at its best.

20 October 2025
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Cheers David,. Happy to help.

Rated 5 out of 5 stars

Jamie Bristoll the handsom, modest guy

Jamie Bristoll is a really nice guy who is only too keen to help people. Have contacted him several times and each time he has recommended fixes to my heating element problems which has resulted in no gain for his company. If you have any heating element requirements I would totally recommend him.

22 September 2025
Unprompted review
Immersion Heaters UK Ltd logo

Reply from Immersion Heaters UK Ltd

Thanks for taking the time, Sir. Much appreciated.
I hope my creative suggestions worked for you. Hope we speak again in the future & I might even sell you something!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look