Diabolical customer service. Paid £140 for shoes, worn twice and both insoles came loose and the bottom of the heel fell off. Returned within 3 weeks (would have returned sooner but was away at a w... See more
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See what reviewers are saying
Awesome independent business, that was showing creativity during the pandemic. Loved the shop window with shoes numbered so you could easily order online. Shoes arrived fast and my wife was made up w... See more
Despite not having my preferred colour available & the fit sadly not being suitable in the end (which is such a shame as I really love the Isleen softinos) Imeldas provided an excellent, helpful &... See more
I was amazed how smoothly and quickly everything worked, as I’ve never bough using Shop before. Imelda’s is my absolute favourite shoe shop and it felt good to be able to give my custom during Lockdo... See more
Company details
Information provided by various external sources
Imelda's Shoe Boutique is a unique footwear shop set in the the 'Lanes' of Norwich, Norfolk. The 'Norwich Lanes' are a quirky and fashionable part of the city and Imelda's sits perfectly in this location.
Contact info
1 Guildhall Hill, NR2 1JH, Norwich, United Kingdom
- 01603 761940
- news@imeldasshoes.co.uk
- imeldasshoes.co.uk
3.9
Great
196 reviews
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Hasn’t replied to negative reviews
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Straight forward order and delivered…
Straight forward order and delivered within a few days well within estimated date I was given.
13 August 2023
Great shoes,great price & quick delivery
19 August 2023
Super quick delivery
Super quick delivery, stunning boots. Fabulous purchasing experience!
4 July 2023
It was very quick & easy to order
It was very quick & easy to order. Very good choice of brands. My purchase arrived promptly. My only disappointment was that a pair of shoes I really loved were not available in my size!
9 July 2023
Festival Ready!
Fantastic service, I rang the shop to ask about the fit of the boots I was interested in, they could not have been more helpful. Boots ordered, boots received, now festival ready!
13 June 2023
Was in the store when in UK visiting…
Was in the store when in UK visiting family in Suffolk and tried on a pair of embassy Yorkshire Romp boots. I ordered them when I got home and had them delivered to Canada. Very prompt service and love the boots!
17 May 2023
Fantastic service ordered the Sunday…
Fantastic service ordered the Sunday before bank holiday Monday and received by the Thursday.
So happy with my purchase too will definitely use again
28 April 2023
Excellent quality
Delivery was quick, easy website to use and the shoes are excellent quality
30 April 2023
Really efficient
Really efficient. I ordered the wrong size and they sorted it out quickly.
20 April 2023
Great buying experience
Great buying experience. Thank you. I would have liked to have received an email when my shoes were dispatched.
18 April 2023
Great service
Great service. I was able to make sure the shoes I bought were the correct size.
18 April 2023
Helpful company to deal with.
14 March 2023
I know the shop in Norwich
I know the shop in Norwich, love their range. Perfect delivery service.
26 February 2023
Trustable seller
Browsing online searching for these shoes that I wanted and Imelda's were the only ones that shipped overseas which looked legit at the same time. It was easy going through the online sale and payment transaction. Everything was very clear cut. The box came dented and slightly torn. However it does not bother me.
25 January 2023
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