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Imaginatal - Gloucester Reviews 79

TrustScore 4.5 out of 5

4.7

The White House, Hempsted Lane, GL2 5JA Gloucester, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service. Gave me a same day appointment, even getting the full report and images back to me that evening in time for an appointment with my health care provider the next morning. Very friend... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing experience! The sonographer was so lovely and reassuring. The staff was so welcoming and friendly. Spent time getting a lovely clear picture of our baby boy. Couldn’t recommend enou... See more

Company replied

Rated 5 out of 5 stars

What a beautiful experience my husband, our three daughters, and I had at Imaginatal! The lady who scanned me was absolutely amazing — so kind and thoughtful, and she truly made the experience extra... See more

Company replied

Rated 5 out of 5 stars

The staff are very thorough, and when I presented with issues I was not expecting, they brought me back at no extra cost to perform further scans. Thank you for creating my report so promptly, so I... See more

Company replied


Company details

  1. Medical Diagnostic Imaging Center
  2. X-ray Lab

Written by the company

Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.

Experience Imaginatal's Exceptional Care

Written by the company

Free Rescan Policy for Early Scans
Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
Accurate Gender Scans Guaranteed
Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
Comprehensive Health Screenings
Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
Friendly and Welcoming Environment
Join our happy customers. Experience our award-winning care and welcoming staff today!

Our Rescan Policy

Free rescan

Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"

Contact info

  • The White House, Hempsted Lane, GL2 5JA, Gloucester, United Kingdom

  • 8006404299
Promotion box for Imaginatal - Gloucester

Book Your Health Scan Today

Experience our award-winning care. Schedule your appointment now!

4.7

Excellent

TrustScore 4.5 out of 5

79 reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very good

Very good place

11 May 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for your kind review. We’re really pleased to hear you had a positive experience with us and appreciated the clinic.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Excellent service all round

Excellent service. Gave me a same day appointment, even getting the full report and images back to me that evening in time for an appointment with my health care provider the next morning. Very friendly staff all round and a very professional and extremely knowledgeable practitioner. Good value for money. All of which helped move my diagnosis on quickly and gave me substantial peace of mind. Thoroughly recommend.

14 May 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for such a thoughtful review. We’re really pleased we could arrange your appointment so quickly and get everything over to you in time for your healthcare appointment the next morning. It’s wonderful to hear that our team and practitioner helped provide clarity, reassurance, and support when you needed it most.

We truly appreciate your recommendation and kind words.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Exzellent

Exzellent:)

13 May 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you for your lovely feedback! We’re so pleased to hear you had an excellent experience with us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Thank you so much!

What a beautiful experience my husband, our three daughters, and I had at Imaginatal!
The lady who scanned me was absolutely amazing — so kind and thoughtful, and she truly made the experience extra special for all of us.
Thank you so, so much!

9 May 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for your beautiful review! We’re so pleased to hear that your visit felt special for the whole family. It’s wonderful to know our sonographer made you feel so cared for and helped create such a memorable experience for you, your husband and your daughters.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Lovely staff and i felt very…

Lovely staff and i felt very comfortable and had very quick results

9 May 2026
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Reply from Imaginatal - Gloucester

Hello,

Thank you for your lovely review! We’re so pleased to hear that our team helped you feel at ease and that you received your results promptly. It means a lot to know you felt comfortable throughout your visit.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Very helpful and happy ladies!

Very helpful and happy ladies!

6 May 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you for your lovely feedback! We’re so pleased to hear our team brought such a positive and supportive energy to your visit. It was a pleasure to have you with us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Absolutely amazing experience

Absolutely amazing experience! The sonographer was so lovely and reassuring. The staff was so welcoming and friendly. Spent time getting a lovely clear picture of our baby boy. Couldn’t recommend enough would definitely be back! X

6 May 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for your beautiful review! We’re so pleased to hear that you felt cared for and comfortable throughout your visit. It’s wonderful that our team could help make such a special moment even more memorable for you, and we’d be delighted to welcome you back again.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Seamless Visit

Very attentive and supportive staff, from reception to sonographers. Seamless visit. Very helpful explanations during the scan and prompt report following the appointment.

24 April 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for your lovely feedback. We’re delighted to hear that your visit felt smooth and well supported from start to finish. It’s wonderful to know our team helped you feel informed during your scan and that your report was received promptly afterwards. We really appreciate you taking the time to share your experience.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

The staff are very thorough, informative and professional.

The staff are very thorough, and when I presented with issues I was not expecting, they brought me back at no extra cost to perform further scans.

Thank you for creating my report so promptly, so I can now move forward with my treatment plan.

21 April 2026
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Reply from Imaginatal - Gloucester

Hello,

Thank you so much for your kind words. We’re really pleased to hear that you felt well supported during such an important time. Providing careful follow-up, clear communication, and prompt reports is something we know can make a real difference, so it means a great deal to know this helped you move forward with your treatment plan.

We truly appreciate you taking the time to share your experience.

Best wishes,
Imaginatal Team

Rated 4 out of 5 stars

Helpful staff

13 April 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you for your lovely feedback. We're so pleased to hear our team made a positive impression and helped make your visit a good one.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Great experience

Just had our gender scan here. The whole experience was amazing. Very clean, fresh clinic. The receptionist was great and our sonographer was so lovely and walked us through everything on the scan. Great images of baby and it didn't feel rushed at all. Would 100% recommend!

17 April 2026
Unprompted review
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Reply from Imaginatal - Gloucester

Hi

Thank you so much for your lovely review. We’re thrilled to hear your gender scan was such a special experience and that you felt so well looked after from start to finish. It’s wonderful to know you enjoyed the welcoming atmosphere, unrushed appointment, and those precious images of your baby. Your recommendation means a great deal to us.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Lovely experience for our first scan

Lovely experience for our first scan. Staff were super friendly and was put at ease.

5 April 2026
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Reply from Imaginatal - Gloucester

Hi

Thank you for your lovely review. We’re so pleased your first scan felt like such a positive experience and that our team helped you feel comfortable and relaxed throughout your visit. It means a lot to know you felt well looked after.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Great experience!!

Great experience!!! lovely people, sonographer was so helpful, went in for a gender scan. Babies legs were crossed and she tried so many different ways before finally going up and down stairs did the trick, she didnt give up and didnt rush us! Really pleased! thank you again !!!

11 March 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you for sharing your lovely feedback. We’re so pleased you had such a positive visit and that our sonographer took the time to help you every step of the way. Sometimes little ones like to keep us guessing, so it’s wonderful to hear the extra effort paid off and that you felt fully cared for throughout. We’re delighted you came away feeling happy with your scan experience.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Brilliant experience

Brilliant experience. We had a gender reveal party straight after the scan and they tried their very best to make sure we had results for the party. Very friendly. We left with a gender reveal canon and 2 very happy parents to be.

9 March 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you for sharing such a wonderful review. We’re so pleased we could help make your celebration feel extra special. It’s lovely to know you went away with everything you needed and some unforgettable memories too. Wishing you both all the very best as you look forward to meeting your little one.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with the Imaginatal team. The staff were extremely professional, kind, and supportive throughout the entire process. They made me feel comfortable and answered all my questions patiently. Their care and attention to detail truly stood out. I really appreciate how friendly and welcoming everyone was. Thank you to the whole team for providing such excellent service. I would highly recommend Imaginatal to others.

5 March 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that your visit was such a reassuring and pleasant one. It means a great deal to know our team helped you feel at ease and supported from start to finish.

We always strive to create a caring and welcoming environment, so it’s wonderful to know that came across during your experience. Your recommendation and kind words will mean so much to the whole team.

Best wishes,

Rated 5 out of 5 stars

Such a special and unique experience

Such a special and unique experience. It’s a really intimate setting and feels really personal.

28 February 2026
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Reply from Imaginatal - Gloucester

Hi,

Thank you for sharing this — it means a lot to hear that the visit felt so meaningful for you. We’re so glad we could be part of such an important moment.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Professional and warm experience

We just got back from our appointment in Gloucester. We had some concerns with spotting and went for a reassurance scan. The welcome was warm, and the sonographer was both professional but had a wonderful bedside manner. My wife was made to feel at ease. We were shown a number of images and even took a print away with us. We will definitely be returning

17 February 2026
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Reply from Imaginatal - Gloucester

Hi

Thank you so much for taking the time to leave this lovely review. We’re really pleased your visit to our Gloucester clinic felt comforting, especially when you were understandably worried.

We’re glad you enjoyed seeing the images and taking a print home as a keepsake. We truly appreciate your trust and look forward to welcoming you back again.

Best wishes,
Imaginatal Team

Rated 1 out of 5 stars

Unfortunately would not reccomend

Unfortunately would not reccomend
We had both our gender and 4d scan at the Gloucester clinic . One staff member was at both scans and our rescan 4d. She was extremely miserable and considering this is both an anxious and exciting time for parents she made it feel like we had walked into a morgue .
We needed re scan on our 4d came back for this and images were still not able to be taken due to babies position . Sonographer tried her best and communicated all the way and offered us to come back in the week
Came out and was told very curtly by said receptionist you can come back but if you do that’s it no more and you will have to accept the photos . We took the images we had at that point as we didn’t want to return and feel that we had become a nuisance. We got 2 keying with our package which were printed awfully the picture is tiny covers about a quarter of the keyring and has all the graphics info on it - why would we want that on a key ring?
The sonographers we had were fantastic I will say and this review is not a reflection on them at all. But to walk in and feel we are interrupting a social event because we have had to stop a receptionist mid conversation to check in , for them to not once smile or show any warmth isn’t ok. I understand everyone has bad days and can’t always be expected to be cheerful as a medical professional myself I understand more than most but her manner was awful. Our pregnancy has been rough and our nhs scans can be really tough so we really wanted a nice experience which has been taken away

12 February 2026
Unprompted review
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Reply from Imaginatal - Gloucester

Hi

Thank you for taking the time to share this, and I’m genuinely sorry your visits to our Gloucester clinic left you feeling unwelcome. That’s the opposite of the supportive, reassuring experience we want anyone to have — especially during such an emotionally demanding stage of pregnancy.

I’m glad to hear the sonographers looked after you well, and we really appreciate you separating your feedback about them. However, it’s not acceptable that the front-of-house interaction and the way the rescan expectations were communicated made you feel like a burden. We also understand your frustration about the quality of the keyrings — the keepsakes should feel special, not disappointing.

We’d really like the chance to look into this properly and follow it up with the team involved. A member of our management team will be in contact to discuss this with you and ensure it’s addressed appropriately.

Thank you again for raising it — your feedback will be taken seriously.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Early Reassurance Scan

We had our 6 week early scan at Imaginatal and it was such an incredible experience. The staff were absolutely brilliant, so kind, welcoming and reassuring from the moment we arrived.

The sonographer took the time to explain everything clearly and made us feel completely at ease during such an important appointment. We left feeling happy and so grateful. I would not hesitate to recommend Imaginatal to anyone considering an early scan.

13 February 2026
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Reply from Imaginatal - Gloucester

Hi

Thank you so much for sharing this. We’re really glad your 6-week scan felt reassuring and positive from start to finish — those early appointments can mean so much, so it’s lovely to hear you felt supported the whole way through.

Our sonographer and reception team will be delighted to know their care and clear explanations helped you feel comfortable and confident. Thank you as well for recommending us — it truly means a lot.

Best wishes,
Imaginatal Team

Rated 5 out of 5 stars

Very friendly and kind staff

Everyone was very friendly and kind.
The team never made us feel rushed and we had the most magical experience.
Thank you.

14 February 2026
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Reply from Imaginatal - Gloucester

Hi

Thank you so much for your lovely review. We’re so pleased you felt genuinely cared for and that you had time to enjoy every moment without any pressure — that’s exactly how it should feel. Knowing your visit felt “magical” means the world to us.

We’ll be sure to share your kind words with the whole team.

Best wishes,
Imaginatal Team

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