I Love Gin Reviews 18

TrustScore 3.5 out of 5

3.4

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Company details

  1. Liquor Store

Information provided by various external sources

The monthly Gin & Tonic box that helps you discover, taste and enjoy new gins, tonics and mixers. All delivered to your door in beautiful miniature bottles.


Contact info

3.4

Average

TrustScore 3.5 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 3 out of 5 stars

Poor and un-environmentally friendly packaging

I received a 6 month subscription as a gift… But whilst I’ve enjoyed the gins, the subscription part was a bit clunky. However my biggest issue is with the packaging…the huge chunks of plasticky foam sponge blocks (four in each box), which can only be put into landfill are horrific for the environment. In a time when most other companies are trying to reduce their environmental impact from postage materials (even Amazon), this feels like an outright rebellion or a step back in time. It doesn’t feel like a progressive or modern feeling set up at all. I could almost cry, having to stuff those huge foam blocks into my landfill bin each month. If it weren’t for the fact this was a gift, I would never otherwise willingly subscribe to a subscription which would send out such landfill waste each month.

1 July 2024
Unprompted review
Rated 4 out of 5 stars

Gin great, wrapping very poor!

Mini gin bottles....great! Absolutely fun gift.

Gift wrapping very very VERY poor. Do not pay extra cost for gift wrapping, it was an absolute rip off! Which I literally did....I unwrapped and wrapped it again myself. Haha

23 February 2023
Unprompted review
Rated 5 out of 5 stars

Great products and customer service

Amazing products that make perfect gifts - I had an issue with Royal Mail during my order, but the online team were so helpful and resolved the problem quickly. Great communication and customer service.

3 January 2023
Unprompted review
Rated 5 out of 5 stars

5 star review but want to add advice…

5 star review but want to add advice for others with older parents friends receiving the gift. The first box arrived fine - lovely Gin, great presentation and no problems.

My only issue is with Redeeming the 5 months that follow. You need to 'add' a 6 month subscription to your basket (the recipient then sees you have paid £70 for their present which is not right) then 'pay' with a voucher code. Then enter bank card details for a £0.00 payment. As a gift this doesn't sit right with me that the recipient should do all this to get the next 5 gins delivered. Perhaps add an option to automatically send the next 5 months with no intervention is it is a gift after all and you provide the delivery address for month 1.
Anyway, still 5 * just hope they get this bit smoother

10 November 2021
Unprompted review
I Love Gin logo

Reply from I Love Gin

Thanks for the 5-star review, Keith!

For more info on the membership options, please see https://www.ilovegin.com/gin-subscriptions-boxes/

We do have a regular monthly subscription which can be set up to deliver boxes directly to the recipient with no input from them, and customers can email us to set an end date for these to avoid over-paying for future months if they prefer.

Our best value gift subscriptions are set up to allow the buyer to gift the membership to a different recipient, and have the recipient set up their own account on our website, choose their own delivery address, and gain access to the other membership perks such as our newsletter, competitions and discounts, which wouldn't be possible without the recipient having a chance to set up their own account.

Gift memberships trigger the first box to be sent straight away with a voucher code for the recipient to redeem on the website to set up the future deliveries themselves. Some buyers prefer to set this up on the recipient's behalf to avoid spoiling the surprise. All pricing info is of course available on our website, so it is unavoidable that the recipient may be able to see how much was spent on the gift if they want access to their own membership account sadly, but this would also be true of most other gift products bought elsewhere.

I'm glad your recipient enjoyed the G&Ts!
All the best
~Toby

Rated 5 out of 5 stars

14 boxes, not 1 wrong

Have been subscribed for over a year now, never missed a box, different gins every month, fantastic customer service.

15 June 2021
Unprompted review
Rated 1 out of 5 stars

Doesn't respond to emails

8 November 2020
Unprompted review
I Love Gin logo

Reply from I Love Gin

Hi Gaetan. I'm sorry that your job application with us was unsuccessful. We respond to all customer service emails within one working day, but since your job application was not for customer service and was missing vital information requested in the job spec, you didn't receive a response from us. Best of luck with your other job applications.

Rated 5 out of 5 stars

Great gin and tonics.

I think this is a fab company! The monthly range of gins have been all different so I have tried a wide variety of gins and tonics too. The weekly emails are informative and give you ideas about how you can cook with gin or what garnishes you could have with the gin. I have bought the subscription for friends too. It is very good value for money and a great monthly treat.

8 September 2019
Unprompted review
Rated 5 out of 5 stars

Ideal gifts.

Love trying new gins and also buying extra boxes as gifts for friends. They make brilliant presents.

2 September 2019
Unprompted review
Rated 5 out of 5 stars

Everything good

Well packaged, good variety, and a sensible amount to have each month, rather than a whole bottle of just one sort of gin.

20 August 2019
Unprompted review
Rated 5 out of 5 stars

nice and cheap for a monthly delivery…

nice and cheap for a monthly delivery of G&T. I've had 1 box so far, the gin was lovely, (gooseberry) which i've never tried but plan on buying more of - you can buy full size bottles from I Love Gin too. The tonic was also nice and was even slimline which is fab as i prefer sugar free mixers.

All in all, it's not going to leave you skint at the end of the month and you'll have some a nice present through your letter box when it arrives.

7 August 2019
Unprompted review
Rated 5 out of 5 stars

I really do love gin!!

I really do love gin, and ilovegin.com is a superb way of tasting new gins without having to buy a full size bottle. To me it represents great value for money, and I’d highly recommend them!

12 July 2019
Unprompted review

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