It's pricey, but rare. Bergamot jam - delivered quickly, and safely packaged. The flavour is astonishing! It's sharp and very natural tasting; not overly sweet. The high percentage of fruit means th... See more
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See what reviewers are saying
Unfortunately, although my order was well packaged, one of the jars was damaged and leaking. I have twice emailed the company to request a refund or replacement but I have had no response. I cannot f... See more
Cheese, though pricey, was absolutely delicious. My daughter said it was divine. The gluten free panettone was tasty, but a little on the dry side.
Excellent, friendly service. Il Fattore have sourced top quality and interesting products at a very fair price. Delivered promptly - and a very low minimum order level makes topping up really easy. Hi... See more
Company details
- Italian Grocery Store
- Catering Food and Drink Supplier
- Food Products Supplier
- Importer
- Wholesale Food Store
- Wholesale Grocer
Written by the company
Family run importer, wholesaler and online retailer. Sourcing exceptional Italian ingredients from the finest artisan producers.
Contact info
Unit 14 Malham Road Industrial Estate, 1 Malham Road, SE23 1AH, London, United Kingdom
- 020 7998 8140
- ciao@ilfattore.co.uk
- ilfattore.co.uk
fast and efficient
Excellent range of pasta
A range of excellent, more unusual pasta. Efficient delivery service.
Excellent company
Excellent company, after an initial shipping issue they quickly fixed it. Fantastic customer service, great products and prices.
Excellent service and communication
Excellent service and communication - changed out-of- stock item with superior replacement at no extra charge. All goods arrived safely on time - perfect!
Disappointing... and then great customer service!
Unfortunately, although my order was well packaged, one of the jars was damaged and leaking. I have twice emailed the company to request a refund or replacement but I have had no response. I cannot find a phone number to telephone them. Disappointing as I would like to be able to buy other products!
Update: the company got in touch and has refunded the cost of the damaged jar.
Great Products!!!!
Great Products!!!!
Lovely Service, called to enquire about a specific item and answered Straight away. Seems to be a Family business, so rare these days! Shipping was brisk, and well-packaged (olive oil) Very Happy and would highly recommend. Smooth Transaction. W xx
i am not to good in writing english but…
i am not to good in writing english but i was very pleased with what i got thank you very much
Exceptional customer service …
The product was well pack but arrived broken. However their customer service in replying and refunding was exceptional and I would not hesitate to buy from them again.
Cheese and cake
Cheese, though pricey, was absolutely delicious. My daughter said it was divine.
The gluten free panettone was tasty, but a little on the dry side.
Pleased with orders and services!
Hard to source dried peppers
I was able to order a pack of dried peppers I had been searching to purchase for some time. Delivery was quick, delivery charge acceptable. Good range of products too.
I'll be back - for more
It's pricey, but rare. Bergamot jam - delivered quickly, and safely packaged.
The flavour is astonishing! It's sharp and very natural tasting; not overly sweet. The high percentage of fruit means the texture is soft and reminiscent of continental confiture.
You know what Arnie said!!!
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